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Holiday Inn Express & Suites Saginaw

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2501 Tittabawassee Road, Saginaw, MI 48604
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Holiday Inn Express & Suites Saginaw
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101 Reviews from our TripAdvisor Community

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Plymouth, Michigan
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we entered our room at 10:30 pm, it was freezing. Mind you, it was 15 degrees outside. Nonetheless, I headed immediately for the thermostat. To my dismay, it was not functional so I went to the window and opened the cover to the wall unit. I couldn't get any heat out of it. Just as we were ready to... More 

Helpful?
Thank davidkath
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Saginaw, responded to this review

Dear davidkath, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our complimentary breakfast. However, I was concerned to see that you were not impressed with our temperature control in the room. I would like to apologize for any inconvenience this issue may have caused... More 

Whittemore, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

helpful staff who are friendly- enjoyed our stay. We used the shuttle service to attend a wedding at Apple Mountain. The drivers were on time and courteous. We didn't use the pool, but saw several families enjoying the facilities.

Helpful?
Thank Ronnie97
Fort Wayne, Indiana
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 28, 2015

We stayed here for one night, and found it to be a very quiet place at night. The hotel is a little back from the main road. Wished I had brought something along to use the pool. It looked very inviting. Coffee was readily available in the morning along with the standard breakfast offerings. Room was very clean.

Helpful?
Thank ProfDanG
Padua, Italy
Level Contributor
175 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed December 23, 2015

I often use this hotel when I'm in the Saginaw area. It's well located, just out of the Interstate, very close to the outlets. Prices are cheap, room standard and nothing to except about the staff. Suggested.

Helpful?
Thank Matteo_Barbara2014
Charlotte, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 22, 2015

I picked this hotel primarily because of the hotel shuttle. When I landed at MBS and called the hotel to ask where & when to expect the shuttle pickup they informed me you have to notify them at least 24 hours in advance to get picked up. So much for the shuttle, I ended up just renting a car for... More 

Helpful?
Thank RH1015
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Saginaw, responded to this review

Dear RH1015, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate our comfortable beds, gym, and our pool facility. However, we apologize for the confusion about the shuttle service. Rest assured, we shared your feedback with the teams concerned for review, as we endeavor to... More 

London, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 15, 2015

We were gone for the whole day shopping but because we had our Do Not Disturb sign on for 30 mins while we had breakfast at 10am, Housekeeping did not bother to come back later and clean our room. We were gone from 10:30am until after 6pm. We were told "Well, they do start at 9am." The front desk clerk... More 

Helpful?
Thank hippychick70
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Saginaw, responded to this review

Dear hippychick70, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for falling short of your expectations regarding our housekeeping staff.... More 

ohio
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

Hotel was clean, pool was great. Staff at front desk very polite. We stayed on the first floor. The 2nd and 3rd floors are not concrete floors, they are wood, so you can hear every foot step that anyone takes above your room. Very annoying at 3am. Didn't get any sleep the first night due to person above us pacing... More 

Helpful?
Thank arcman033
Joshua W, General Manager at Holiday Inn Express & Suites Saginaw, responded to this review

arcman033, Thank you for the Clean Review of our hotel! We appreciate your feedback and we look forward to serving you again soon. We'll make a not to make sure you're on the top floor too! At your service, Joshua W General Manager More 

Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 9, 2015

Every time that I end up booking a Holiday Inn I end up disappointed, this time was no exception. I booked directly with the hotel and got a double queen room. When we arrived and checked in it was late afternoon. I opened the door to the room and flicked on the lights. It was so dark that I couldn't... More 

Helpful?
Thank Suzietravel
Joshua W, General Manager at Holiday Inn Express & Suites Saginaw, responded to this review

Suzietravel, Thank you for the Review! We appreciate all your feedback. I wish we could have spoken while you were at the hotel as our award winning hotel and staff strive to go above and beyond to accommodate all guests needs and requests. It's good to hear the staff was able to get you an extra lamp for your room.... More 

Lockport, New York
Level Contributor
146 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed November 28, 2015

Took the family to nearby Frankenmuth, MI for a long weekend and stayed here. My first comment I'd like to make is that EVERYONE at this hotel was extremely cordial., from the man at the desk upon checkin, to the gals changing over rooms, to the nice ladies setting up breakfast. EVERYONE smiled and said hello or good morning or... More 

Helpful?
Thank HipD3
Joshua W, General Manager at Holiday Inn Express & Suites Saginaw, responded to this review

HipD3, Thank you for the Very Nice 5 Star Review! We appreciate your feedback! It looks as though you enjoyed yourself on your trip to Saginaw and we hope we get the opportunity to serve you again soon! At your service, Joshua W General Manager More 

Level Contributor
12 reviews
4 of 5 stars Reviewed November 12, 2015 via mobile

Very friendly and helpful staff, very clean hotel with nice amenities. They have a washer and dryer that's free to use and they supply detergent and dryer sheets. The only downsides are the lack of WiFi in the fitness center and the true-to-brand terrible Holiday Inn Express breakfast.

Helpful?
Thank Joe W
Joshua W, General Manager at Holiday Inn Express & Suites Saginaw, responded to this review

Joe W, Thank you for the Good 4 Star Review! We appreciate your feedback and we are excited to hear you enjoyed your stay with us and our award winning staff. We look forward to serving you again soon on your next trip to Saginaw! At your service, Joshua W General Manager More 

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