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Quality Inn & Suites Romulus

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355 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Lawton, Michigan
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 3, 2014

The staff there is always great at the front desk. I stay there about once a year. The room this most recent time, had a few issues. There was a water stain on ceiling above the bed, the phone cord would not stay plugged in, and there was something splattered on 1 wall, that wasn't properly cleaned up. (Room 111).... More 

Helpful?
2 Thank Don C
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, First and foremost, I want to thank you for being such a loyal, repeat guest to our hotel! Your dedication to our hotel is what keeps us going! I would like to apologize to your for the condition of room 111 on your last stay here. I also would like to apologize for the inconvenience of not... More 

Sarnia, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

The Quality Inn & Suites in Romulus is an excellent hotel - I would recommend it for anyone travelling for either business or leisure, with a family or lone trip! The front desk service is spectacular, no matter who I've dealt with. I've stayed here twice in the past, and have another trip planned for December! It has clean rooms,... More 

Helpful?
1 Thank SG-Sarnian
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Hello and Happy Thanksgiving! First and foremost, I would like to thank you for being such a loyal guest to our hotel! Thank you for your business and such positive feedback! My staff and I are so delighted about the fact that you loved every aspect of our hotel. We also are over-joyed that you shared your great experience with... More 

Eau Claire, Wisconsin
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

The afternoon staff at the Quality Inn and Suites were extremely nice and helpful. I felt very welcome and comfortable. My hotel room was a great price and very clean. The hotel was quiet during the night which is extremely important to me. The location felt safe and secure with many outside lights on the parking lot. The airport shuttle... More 

Helpful?
2 Thank shannon k
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, We are so happy that you enjoyed our hotel. Thank you for the great review! We hope to see you again! Sincerely, Management More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

Being a musician involved in many touring acts, I have stayed in many hotels. For this tour, I'm on the road with rapper Big Tim from Buffalo NY. I'm his drummer. All of us in our group agree HANDS DOWN that this is the best hotel experience we have ever had. The rooms are clean, the staff is super friendly,... More 

Helpful?
1 Thank Tvcjim
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Thank you for the wonderful review! My staff and I are very appreciate to you for your business and support. On your next stay, please see us for a complimentary suite upgrade. Much Thanks, Management Quality Inn and Suites DTW More 

Detroit, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2014

I have stayed at this inn many times; it is a great value for the price. It is exactly what it seems a clean, safe room for a nights rest with parking and a decent breakfast included. The staff (Gilalia, etc.) are truly outstanding, at a level you would expect from a Michelin starred establishment :-). On a recent stay... More 

Helpful?
1 Thank Jeannie2015ie
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Gina, Thank you so much for your loyalty to our hotel and chain. I am very happy to hear that you enjoy the service from our staff. Your loyalty means so much to us! Much Appreciation Management More 

trevor-wa
Level Contributor
188 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed November 4, 2014

This hotel is the closest hotel to the airport and is very reasonably priced and the staff is nice. However as I stay 40 plus nights a year at choice brand hotels I know what to expect, and this hotel doesn't meet choice standards, everything needs to be updated , I expect it will be updated soon or it will... More 

Helpful?
Thank trevor-wa
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, Thank you for your recent stay and feedback. Our staff thanks you greatly for your wonderful comments about their hospitality. We are currently undergoing updates to the hotel, so are appreciative for your advice. However, the last thing we want is for one of our guests to leave unhappy. Please give us specifications on the problems you... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 22, 2014

Well as a regular at this great hotel . that is close to detroit metro airport i would highly recommend this high quality Hotel . on any visit to the Detroit metro area .. on first walking into the hotel you will meet the front desk girl Christas with her cheerful & helpful smile .. & close by you will... More 

Helpful?
4 Thank peter g
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Peter, What a glowing review! Thank you for taking the time out to write about your satisfaction with our hotel and staff. We are all so happy to hear how much you like our hotel, and are so honored to be your home away from home. It was a pleasure to have you, and we look forward to many... More 

Portsmouth, United Kingdom
Level Contributor
115 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed October 3, 2014

The Quality Inn & Suites Romulus is a 10 minute free shuttle bus drive from Detroit Airport. To get hotel shuttle buses it is necessary to go up from the Arrival level and across the footbridge to the multistorey car park then take the escalaror down to the left just before the car park where all the hotel buses will... More 

Helpful?
1 Thank James B
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear James, Thank you for staying with us on your most recent trip. On behalf of me and my whole staff, I would like to apologize to you. The last thing we want is for one of our guests to leave unhappy, or less than satisfied. Please give us the opportunity to make it up to you by giving you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

The room and staff were great. Very clean. The staff was very friendly. No wait for the hotel shuttle to and from the airport either, the driver loaded and unloaded our bags, too. The only thing that could be improved, would be to have someone other than the person at the front desk get the free hot breakfast ready. She... More 

Helpful?
3 Thank harv1586
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Hello! Thank you for your recent stay! We are so pleased to hear that you took advantage of our Park and Fly option, and that it worked so well for you! Your feedback about the breakfast set up is definitely being taken into account, as we will work on this issue as soon as possible. We all hope to see... More 

Ann Arbor, Michigan
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed September 16, 2014

Was sent here when Delta cancelled my flight and I will never stay again. First the positives - shuttle was timely and front desk staff polite. Absolutely everything else was awful. The room was filthy, only two of the lights in the room actually worked and it stunk. I kept my shoes on because the carpet was so dirty. I... More 

Helpful?
1 Thank ChristiCN
gmmi101, Manager at Quality Inn & Suites Romulus, responded to this review

Dear Christi, Our greatest apologies go out to you for this experience you had at our place on your recent stay. Please contact the hotel directly at (7340 946-1400 so that we can aquire more information from you so that we can correct this matter. The last thing we would want is for any guest to walk away unhappy with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Rd, Romulus, MI 48174-2511
Location: United States > Michigan > Romulus
Price Range: $59 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites Romulus 2*
Number of rooms: 124
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Also Known As:
Quality Inn And Suites Romulus
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#5 Family Hotel in Romulus
#11 Business Hotel in Romulus
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