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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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212 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 207: English reviews
Bethlehem, Pennsylvania
Reviewed June 12, 2016

Perfect spot for families and couples. Clean, friendly and good food at reasonable prices. Clean rooms and the entire property was very well maintained. My wife and I ate 2 nights at their restaurant and were very satisfied with the quality/portion size/ and friendliness of the bar tender and wait staff. They pretty mush treated you as friends they have...

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1Thank tommy45467
Carmel, Indiana
Reviewed June 10, 2016

With business taking me to Detroit, I was fortunate to find the Four Points by Sheraton Detroit Metro Airport. Just off the airport property and near the city's major interstate highways, this location is perfect for many traveling in the Detroit area. While some "airport hotels" can be of inferior quality, the Four Points here is outstanding. Elegantly designed and...

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1Thank mwilltru15
Reviewed June 8, 2016

Very clean and pleasant employees. The only negative part of the trip was when we tried to access the pool / hot tube using the handicap lift. The battery was completely dead and the staff including the on duty manager had no idea on how to use this lift. It was very hard to help my brother into the hot...

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1Thank Neal M
Reviewed May 31, 2016

The staff here was very friendly and very helpful. Spent a Friday there and returned again a day later for two days. The first day had an end room, nice and quiet. Requested the same room when I returned and it was there waiting for me. The shuttle driver to the airport very friendly and helpful too. Wish the TV...

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1Thank John Cathy B
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear John Cathy B, Thank you for your review! We're happy to hear you enjoyed your stay with us. Hope to see you again soon. All the best.

Port Austin
Reviewed April 27, 2016

I booked this hotel since it had a nice looking pool. When we checked in I was told the pool was closed! I was pretty disappointed since the pool was the reason I had booked this hotel. Their website said nothing about the pool being closed, but their photo page showed a beautiful pool area. VERY misleading. The desk clerk...

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Thank Steven L
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Steven L, While we’re glad to hear you enjoyed your room, we are disheartened to learn you were disappointed with your overall stay. We truly apologize about the pool being out of service and we were doing some necessary maintenance on it to keep it safe and in top notch condition. Providing excellent service is very important to us,...

Singapore, Singapore
Reviewed March 25, 2016 via mobile

Very close to the airport. Free shuttle makes it even more convenient. Nothing striking about the furnishings but I love the cookies at the FD. It is not a great deal but the cookies and drinks made this hotel felt much welcoming. Highly recommend this property for overnighters.

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Thank Wei Lianq N
LaRhonda S, Starwood hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Wei Lianq N, Thank you for taking the time to share you feedback with us. We're pleased to learn you enjoyed your stay thanks to our close proximity to the airport, free airport shuttle, and welcome treats. Thanks again and we hope you had a safe travels!

North Carolina
Reviewed February 20, 2016

Had a short overnight stay between flights and found this to be an ideal location. The free shuttle got us to the airport in less than ten minutes. The room was more than adequate and relatively quiet. We had a meal at the Taps Restaurant. The desk staff was very helpful. Nice touches were the fresh cookies in the evening...

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Thank retiree2
Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear retiree2, We're thrilled to hear your stay exceeded expectations and that you encountered outstanding service from our friendly team. Thank you for taking the time to share your kind review with us, and we hope to see you again in the future. All the best

Naperville, Illinois
Reviewed January 27, 2016

There is an attempt here to convert a somewhat rundown airport hotel into a more upscale business lodging destination. The evidence is everywhere. The upgraded bedding with the 6 superfluous pillows and the heavy comforter. The flat screen tvs in every room. The free wi-fi. The microbrews available at the bar. Where efforts have been made, success has been achieved....

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1Thank Geraldo312
Shanghai Region, China
Reviewed January 24, 2016

I arrived at DTW late in the evening, and not familiar with the Detroit road conditions, I decided to stay at the Four points for one night. And based on the inconsistent review scores from past patrons, I was a little skiptical about this hotel from the start. First, it is an easy and short drive ( 5 minutes )...

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Thank touchdownjj
Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear touchdownjj, Thank you for your review. We're thrilled to hear that you found our accommodations very comfortable and that you enjoyed your stay. We greatly appreciate you taking the time to share your feedback with us, and hope to host you again in the future. All the best

Michigan
Reviewed January 13, 2016 via mobile

Arrived at 1:30 am with an infant and got to my room to find there was no hot water. Called to the desk and the clerk mentioned that she has had a few calls about that on the fifth floor earlier and she could move us. We had an entire cart full of luggage. If you want a hotel that...

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Thank superdrew
Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear superdrew, We sincerely apologize for the inconvenience you encountered during your recent stay with us. We are in the process of renovating our hotel and do our best to notify our guests prior to arrival of any possible outages that occur during the process in addition to making every attempt to prevent things like this from impacting our guests’...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Location: United States > Michigan > Romulus
Price Range: $117 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travelers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room is good. Excellent staff who is willing to help.”
 of 5 bubbles samuelgL5648OJ, Jan 17, 2017 | Read review
“Keep away from elevators for a quiet night”
 of 5 bubbles tommy45467, Jun 12, 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
 of 5 bubbles mwilltru15, Jun 10, 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
 of 5 bubbles johncathyb, May 31, 2016 | Read review
“Probably a little quitter on the north side of the building”
 of 5 bubbles retiree2, Feb 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question