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Four Points by Sheraton Detroit Metro Airport

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8800 Wickham Road, Romulus, MI 48174
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Four Points by Sheraton Detroit Metro Airport
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187 Reviews from our TripAdvisor Community

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Showing 182: English reviews
New York, NY, USA
Level Contributor
139 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed on Starwood points for an overnight layover. It's a low category Starwood hotel (maybe the lowest) so not many points and I thought it was a good deal. There's nothing fancy about this hotel but it was clean, had good free parking and wifi, and a decent gym. I only interacted with the front desk staff at checkin... More 

Helpful?
Thank jack783
Fort Gratiot, Michigan
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We used this hotel's option of staying one night and getting free parking across the street for a week. We figured for the free parking option....how bad could the hotel be? We were pleasantly surprised to see the hotel was recently remodeled and was clean and bright. We even got free warm cookies at the desk when we checked in.... More 

Helpful?
Thank Falk R
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I arrived reasonably late at midnight and had to be out again by 5am so all j wanted was a room and some sleep. When I arrived they were booked to capacity! They needed to check that my room was cleaned which took around 30 minutes. The lady at the desk made me feel like I was getting in her... More 

Helpful?
1 Thank Michelle A
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel had an airport shuttle. It was on call and very convenient. The hotel has a restaurant on site. We had loaded nachos in the evening and a full breakfast in the morning. Neither were included but the food and service were good. The room was clean and the hotel seemed well cared for. There wasn't much around from... More 

Helpful?
1 Thank Ott2fly
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Ott2fly, We're glad to hear you enjoyed your stay thanks to our complimentary airport shuttle, clean rooms, and great rooms. Thank you for your review - take care. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016 via mobile

The front desk was helpful and friendly when we checked in. The place is really nice and the rooms are clean. I'm here for business and worked throughout the night. Needed to do some day sleeping but the acoustics here are very poor. I can hear people loudly from the hallway and other rooms. Also the blackout curtains don't blackout... More 

Helpful?
1 Thank David P
Bethlehem, Pennsylvania
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 12, 2016

Perfect spot for families and couples. Clean, friendly and good food at reasonable prices. Clean rooms and the entire property was very well maintained. My wife and I ate 2 nights at their restaurant and were very satisfied with the quality/portion size/ and friendliness of the bar tender and wait staff. They pretty mush treated you as friends they have... More 

Helpful?
1 Thank tommy45467
David
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2016

With business taking me to Detroit, I was fortunate to find the Four Points by Sheraton Detroit Metro Airport. Just off the airport property and near the city's major interstate highways, this location is perfect for many traveling in the Detroit area. While some "airport hotels" can be of inferior quality, the Four Points here is outstanding. Elegantly designed and... More 

Helpful?
1 Thank mwilltru15
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2016

Very clean and pleasant employees. The only negative part of the trip was when we tried to access the pool / hot tube using the handicap lift. The battery was completely dead and the staff including the on duty manager had no idea on how to use this lift. It was very hard to help my brother into the hot... More 

Helpful?
1 Thank Neal M
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 31, 2016

The staff here was very friendly and very helpful. Spent a Friday there and returned again a day later for two days. The first day had an end room, nice and quiet. Requested the same room when I returned and it was there waiting for me. The shuttle driver to the airport very friendly and helpful too. Wish the TV... More 

Helpful?
1 Thank John Cathy B
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear John Cathy B, Thank you for your review! We're happy to hear you enjoyed your stay with us. Hope to see you again soon. All the best. More 

Port Austin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 27, 2016

I booked this hotel since it had a nice looking pool. When we checked in I was told the pool was closed! I was pretty disappointed since the pool was the reason I had booked this hotel. Their website said nothing about the pool being closed, but their photo page showed a beautiful pool area. VERY misleading. The desk clerk... More 

Helpful?
Thank Steven L
LaRhonda S, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Steven L, While we’re glad to hear you enjoyed your room, we are disheartened to learn you were disappointed with your overall stay. We truly apologize about the pool being out of service and we were doing some necessary maintenance on it to keep it safe and in top notch condition. Providing excellent service is very important to us,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174
Location: United States > Michigan > Romulus
Price Range: $114 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
4 Points By Sheraton Detroit Metro Airport
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Four Points
Romulus Sheraton
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