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Comfort Inn Metro Airport

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Comfort Inn Metro Airport
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767 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Shaker Heights, OH, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This facility continues to delight me! I stay here even though I teach MBA classes more than 30 miles away because this facility is that good. Great people, great facility, good value, wonderful hot breakfasts all add up to terrific experiences.

Helpful?
Thank Ronald F
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your comments regarding your recent stay at the "Signature" Comfort Inn Metro Airport. On behalf of our elite team members and me, we are happy to see that your recent stay was an ABOVE AND BEYOND experience... Providing the utmost BEST possible services including our early 4:00am breakfast and superior accommodations is what we strive to do...... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great Staff at front desk-- David, Nicole and Jung The room is clean and comfortable😊 Very quiet😊 Washer and Dryer- Business Center Thank you for a nice stay😊 Good restaurant onsite too😊 Close to DTW airport with free shuttle service😊

Helpful?
Thank Eattery
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

We're pleased to see you've experienced firsthand our Five Star First Class Accommodations here at the newly renovated Signature Comfort Inn Metro Airport where we provide unmatched amenities and service. I'll be sure to pass on your positive comments to our entire staff including David, Nicole, and Jun Jing. We're proud to have received the Trip Advisor 2014- 2016 Certificate... More 

Sacramento, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived well after 11 pm, and being unfamiliar with their pickup arrangements, called the hotel. They were going to send a vehicle, but the receptionist asked if one of the neighboring hotels had a vehicle there. They did, and we asked if we could possibly ride with them - he said yes after checking with his dispatch. The saved... More 

Helpful?
Thank Brenda_and_Joe
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay at the "Signature" Comfort Inn Metro Airport. We are happy to see that you experienced our one of a kind ABOVE AND BEYOND service at the Front Desk and restaurant and guest room accommodations that are unmatched in the Romulus area.... We value EACH AND EVERY guest which is why... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here for two nights. The hotel had everything I needed and more. The rooms are spacious and comfortable. The hotel has all the standard amenities and more. The front desk staff is very professional and accommodating, especially Malteze, who helped me on several occasions. I highly recommended it.

Helpful?
Thank bball14guru
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the "Signature" Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to Malteze at our Front Desk, one of our "Five Star Service" team members. As a three time Trip... More 

Pinconning, Michigan
Level Contributor
360 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been at some hotels near the Detroit Airport that are very nice, some that are mediocre, and one or two that are very questionable. This falls on the very nice end. It is one of the last hotels along one of the roads, and so tends to seem much more secluded. The front desk staff was friendly and helpful,... More 

Helpful?
Thank gittinsj
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are the #1 hotel in the Detroit Metro airport area. We go above and beyond to strive to provide each guest with unmatched... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Needed a hotel for a midnight arrival. Surprised at how quickly the shuttle arrived. Nice, pleasant facilities. Quiet except for the A/C unit. Attentive staff. We didn't need an early breakfast but it started at 4am. Overall, a very good value. Would definitely stay again

Helpful?
Thank Kathleen M
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. I am pleased that you took advantage of the quick shuttle service upon your arrival. As a TripAdvisor 2014-2016 Certificate of Excellence winner, we are always looking for ways... More 

Saint Louis, Missouri
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very comfortable, quiet, and close enough to the airport. The staff were very helpful. Offering a cold bottle of water at check-in was a special plus. This hotel has a small restaurant area--unusual for a Comfort Inn.

Helpful?
Thank vbarshis
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

On behalf of the entire Elite Team and myself, we thank you for choosing the newly renovated Signature Comfort Inn Metro Airport and happy to see you've experienced firsthand our unmatched amenities and services. I'll be sure to pass on your positive comments to our entire staff, as this is what we do best... customer satisfaction. The bottled water at... More 

Vero Beach, Florida
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I flew into DTW for a weekend of Michigan Football at The Big House. Ann Arbor really gouges customers on the prices over game weekends, and so I elected to stay at this Comfort Inn and commute to AA. I could not have made a better decision, as the price was 1/3rd that of similar hotels in AA for this... More 

Helpful?
Thank honorabley
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay and what a great value and alternative we provide to higher priced hotels in Ann Arbor. We're glad that you experienced our early breakfast, superior accommodations and "Five Star" service. Going above and beyond and out of our way is what we at the Signature Comfort Inn Metro Airport do... More 

Amhersturg, Ont.
Level Contributor
124 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First off this place is ok, but definitely should not be #1.. I stayed here last year also and it's funny but I found the room to be damp again just like last year. The carpet felt damp, and so did the sheets, very strange.. The staff was super nice, the breskfast was ok, the shuttle was good, the room... More 

Helpful?
Thank shilee3
Toledo, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a job interview for a local company. The staff was very friendly and accommodating. One person to note was Ashley. Her and her staff were very welcoming. Breakfast buffet always had warm food. Bar and lunge area also served warm food. Bartender was very friendly as well. The shuttle took me to the airport... More 

Helpful?
Thank herrig15
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We're pleased to see you've experienced our superior accommodations and "Five Star Service" by Ashley, one of our Elite Team members. We're glad that you enjoyed our breakfast, bar & grill, and our immaculately clean guest rooms. We go above and beyond to strive to provide each guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more   less 

Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Rd, Romulus, MI 48174-1925
Location: United States > Michigan > Romulus
Price Range: $88 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Metro Airport 3.5*
Number of rooms: 123
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn
Hotel Style:
#1 Family Hotel in Romulus
#1 Business Hotel in Romulus
#1 Romantic Hotel in Romulus
#2 Best Value Hotel in Romulus
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