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Hilton Garden Inn Detroit Metro Airport

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Hilton Garden Inn Detroit Metro Airport
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527 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Warren, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was courteous, friendly and professional. The rooms were clean and appliances worked. The breakfast was prepared and presented well. Some mechanical issues nothing major. The bathroom has no power vent. The table we sat at for breakfast was wobbly. I would not hesitate to stay here again. Wonderful hotel experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 24reneel
Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a hotel that should be around $100/night. At $150 I felt ripped off for the overall quality and what was a bad night's sleep. Front desk staff was very nice and efficient. Wasn't told about any extras offered in the lobby or breakfast and saw some empty containers in the lobby later that night.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Winebear1
Anchorage, Alaska
Level Contributor
264 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I make a point of staying at the Hilton Garden Inn wherever I travel because I can count on getting what I need to make my travel comfortable: free internet in my room, a fridge, and a microwave. The HGI did not disappoint in this respect. But something surprising happened this time. We ordered room service. The soup of the... More 

Helpful?
Thank Carolyn J
Level Contributor
175 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We got a late flight into Detroit and this hotel had a shuttle from the airport, very convenient. Front desk was very helpful and gave us great options for food so late. Hotel was older but very clean. Breakfast buffet we purchased in the hotel lobby was very good in the am.

Helpful?
Thank RoyalsFans
Bartlett, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Very clean and friendly hotel. Good location. Great front desk service...good breakfast - waited on properly and promptly. Used one of the conference rooms this time and found everything in room as promised. They will go the extra mile if asked.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glenn S
New York, NY, USA
Level Contributor
141 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a bad place for a layover. Checkin was fast and friendly. The room is standard HGI--not fancy but clean and comfortable. The building is well maintained. Breakfast the next morning was a buffet with cooked to order hot entrees for $11.95. They had real plates and silverware, which I always prefer to styrofoam. This HGI is located in a... More 

Helpful?
Thank jack783
Holland, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Room was very clean and everything was in great shape. Room included a microwave and refrigerator. Breakfast was made to order and the staff very friendly. Room was very quiet. Location was close to the airport and easy to get to. Included shuttle to airport. Enjoyed watching the planes fly over to land in evening. very quiet at night.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard P
Carrboro, North Carolina
Level Contributor
151 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 1 week ago

As with other Hilton Garden Inn the lobby is very open, airy and aesthetically appealing. Fresh coffee was set up when I arrived and check in was smooth. The front desk staff and shuttle driver were courteous, yet not overly so. The business center was clean and equipped with multiple computers and the printers worked as expected. Although this location... More 

Helpful?
Thank slowee08
Georgetown, PA, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The mattress in my room was so old and worn out that I kept rolling down hill into the giant bowl that had formed in the middle. When the staff was informed, they assumed I was too stupid to adjust the bed (because 3 different people explained it to me even though I had already informed them of my efforts... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig N
Fenton, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I am loyal to the Hilton Brand. I recently booked a night for an early morning flight out of the airport. Upon check-in, I was informed that I cannot use the park/fly option because I booked using point. To me, you should not be penalized for being a loyal brand user. Really Hilton? Might want to check that policy... seems... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rachael L H
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear Rachael L H, I apologize for the inconvenience you experienced with the offsite parking. Unfortunately, local ordinance dictates that long term parking in only allowed in designated lots. Therefore, we can only allow cars to be park in the hotel lot overnight only when the guest is in the hotel. Please let me know if I can be of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Rd, Romulus, MI 48174-1939
Location: United States > Michigan > Romulus
Price Range: $106 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#4 Romantic Hotel in Romulus
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
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