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Holiday Inn Detroit Metro Airport

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Holiday Inn Detroit Metro Airport
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191 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Vermont
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable bed and great service. This hotel more than meets my expectations of the IHG experience. The room was clean and quiet. Why stay anywhere else? The only issue we had was finding the entrance due to construction. It was at 2:00AM after multiple delays so we weren't very happy about it but it was, obviously, not the fault of... More 

Helpful?
Thank MaMaRedPen
Connecticut
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel. Excellent front desk staff, nicely done rooms with climate control that really works. Bed very comfortable and bathrooms well appointed. We had a lovely dinner in the restaurant and were up and at the airport with time to spare. An excellent airport hotel.

Helpful?
Thank CatConnecticut
Los Angeles
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is close to the airport and has a free shuttle. The room had not only a refrigerator and a microwave. There was plenty of free parking. You will need a car to dine away from the hotel restaurant. I can only give it 2 stars because of the smell. The room was quite smelly and the hotel had... More 

Helpful?
Thank MsWise1
Raleigh, North Carolina
Level Contributor
282 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's a newer hotel and I think the biggest problem was the sound proofing isn't great. I heard doors slamming all night. Check in No problems and they were quick to check in. I was on an airline voucher and it wasn't a problem for them. Room Nice size and no problems. Bed Average hotel bed. TV They had about... More 

Helpful?
Thank morganrep
Little Rock, Arkansas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

This is the 2nd hotel visit in an originally scheduled 3-hotel vacation, which covers 12 days, 2 states, and 2 countries. This was an unscheduled hotel visit, which I made because I was fed up with a previous hotel in Toledo. We stayed here one night before flying to Orlando. It was a very pleasant and comfortable stay, and we... More 

Helpful?
Thank cherylthpearl
Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2016

Have used this hotel on many occasions, always rating it a 4 star. This time, however, I purchased a Park and Fly package for my grandson as a wedding gift. I will say that the paperwork to handle this type of arrangement went smoothly. However, when I asked him how he liked the hotel, he said that the check-in person... More 

Helpful?
Thank Linck
IHGService, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear Linck, Thank you for your feedback regarding your stay at Holiday Inn Detroit Metro Airport Romulus, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the front desk service which was unacceptable. We will address this concern. We hope you give us a... More 

Chesterland, Ohio
Level Contributor
615 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 417 helpful votes
4 of 5 stars Reviewed June 21, 2016

We had an early morning flight and deliberately tried to find a hotel close to the Detroit (DTW) airport. We did not think we could have done any better. The Holiday Inn is roughly a mile down Merriman Road to the airport. You basically turn right out of the parking lot and Merriman Road takes you directly to the heart... More 

Helpful?
Thank ElaineAndGreg
Naples, Florida
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed June 10, 2016

The restaurant had terrible service! The staff was not only clueless they acted as if they didn't give a damn. Doesn't seem like they had any training. We had three different waitresses and then only by waving them over to the table every time we needed something...i.e. cream for coffee, water, menu, bill, coffee etc.... We asked for water three... More 

Helpful?
Thank JohnS34134
IHGService, Guest Relations Manager at Holiday Inn Detroit Metro Airport, responded to this review

Dear JohnS34134, Thank you for staying with us and for leaving a review. It is unfortunate to learn that you were not able to fully enjoy your stay due to the dining experience that occurred, especially the level of service you received. I have forwarded your feedback to our hotel management to work on these points raised in your review... More 

New York City, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

I love this hotel. It is in spitting distance of the airport. I try and always stay here when I fly out of Detroit. I usually drive 4-5 hours in the evening from upstate Michigan to get here and I'm exhausted. There are ample parking spots available. The front desk is always staffed. My favorite part is the flavored water... More 

Helpful?
Thank EmpressPanda
New York City, New York
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

Robin and Valerie at the front desk went above and beyond to make sure I was comfortable and happy. I was (admittedly) in a pretty foul mood and the air conditioning in my room was malfunctioning. They were kind, patient and efficient in resolving the problem. Add to this a supremely comfortable bed and a convenient airport shuttle and I... More 

Helpful?
Thank LivesInHotels365
HotelStaffDTW, Manager at Holiday Inn Detroit Metro Airport, responded to this review

Hello LivesinHotels365 Our hotel tries their best to provide the best service around! We're very happy to hear that Robin and Valerie were very kind and patient in resolving your issue. Hearing things like lets us know what we are doing well. Thank you for taking the time to provide your feedback, we appreciate it very much! Hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Holiday Inn Detroit Metro Airport

Address: 8400 Merriman Rd, Romulus, MI 48174-1917
Location: United States > Michigan > Romulus
Price Range: $120 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Detroit Metro Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Holiday Inn Detroit Metro Airport Hotel Romulus
Hotel Style:
#6 Family Hotel in Romulus
#8 Romantic Hotel in Romulus
#9 Business Hotel in Romulus
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