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Residence Inn Detroit Pontiac/Auburn Hills

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Residence Inn Detroit Pontiac\/Auburn Hills
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96 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Detroit Pontiac/Auburn Hills
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Showing 93: English reviews
Mechanicsburg, Pennsylvania
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed March 28, 2016

This hotel is not perfect however, the customer service was phenomenal. We were in town for my grandmother's 100th birthday party, which also happened to be my daughter's 11th birthday. After my grandmother's party, we arrived at the hotel around 3 and went to the pool, my daughter wanted pizza. Sondra at the front desk recommended Cottage Inn, which was... More 

Helpful?
1 Thank AZCatFan1998
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Hello, Thank you so much for your terrific feedback! Sondra is truly a gem and often goes out of her way to assure or guests have a memorable stay with us. We are very excited to provide you with the same level of customer service the next time your travels bring you to our area. Regards, More 

Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 22, 2016 via mobile

Stayed here for a Pistons game. First of all this is a great hotel. The staff was pleasant at check in & was a breeze. My one bedroom suite was great for my wife & daughter, very spacious. The Palace & downtown Detroit were a short drive away. Will definitely stay here on my next visit to Detroit!!!

Helpful?
1 Thank Gbaz13
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Gbaz13, Thank you for reviewing our hotel! I am glad you enjoyed the extra space in your suite. We look forward to exceeding your expectations during your next Detroit road trip! Regards, More 

Hickory, North Carolina
Level Contributor
122 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 23, 2016 via mobile

The room was quite nice. About par with a Hampton Inn suite, but the work desk is much better. The room was like being in a home with a distinct and separate sleeping area from the living room area. I was there on a Monday night, and they had wine, beer and light snacks in the lobby area for guests.... More 

Helpful?
Thank Bill M
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Hello Bill, Thank you so much for your wonderful review! We are glad that you enjoyed our renovation and we appreciate your accurate description of our wonderful amenities. We surely hope to host you again. More 

Midland, Michigan
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 4, 2016 via mobile

Loved staying here, the only downfall right now while they are remodeling is that the pool isn't available- they do give you a card to go to the hotel across the street and swim. The room was very nice, we stayed in the two bedroom suite. Nicely remodeled. Everything was clean and smelled fresh. The breakfast was great! Would definitely... More 

Helpful?
Thank Camiedoll
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Hello Camiedoll, Thank you for your wonderful review! We are pleased that you enjoyed our newly renovated hotel. We are looking forward to hosting you again when your travels bring you back to our area. More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 1, 2016

Stayed here for 3 weeks and was very satisfied. Room was clean, recently renovated and amenities were at the right level. Room was warm and stayed warm even though it was cold outside, TV in each room with good range of channels. Bed very comfortable, bathroom nice and adequately appointed. Staff were very good. Renovations were underway when I was... More 

Helpful?
Thank Andrew M
Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn Hills, responded to this review

Andrew, Thank you for taking the time to write such a great review about our hotel. We are glad that you enjoyed and accurately described all of our great amenities. Please come visit us again the next time you are in the Detroit area. Regards, More 

Somerville, Massachusetts
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 29, 2015

This hotel is undergoing a major renovation. Paint fumes and construction dust abound. The pool and fitness center are closed, though you may use the facilities at the larger Marriott across the street. The staff are doing the best they can to mitigate the mess, but it's tough. We were sent to a newly renovated room, which was nice but... More 

Helpful?
Thank ebsullivan27
2 reviews
2 of 5 stars Reviewed November 16, 2015

The staff was mostly nice, helpful, and accommodating. However, our room was in bad shape. We needed to iron clothes to attend a family funeral, and the iron was broken. I called the front desk; she said she didn't know where to get one (Housekeeping doesn't come until until 8 am). On her way to look, she opened the door... More 

Helpful?
Thank Rick S
Michigan
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 1, 2015

Due to renovations at our home, my husband and I stayed here for 3 months. It was the best option for a long term stay. We stayed in a 2 bedroom unit on the top floor. I would say for the price, it was excellent value. There was plenty of space for us and getting ready for work in the... More 

Helpful?
Thank sjw11
Houston, Texas
Level Contributor
459 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed October 6, 2015

We were near Pontiac for a wedding and although the party organizers recommended the competition we stayed at the Residence with points. Despite being quite busy it was quiet and the facilities and sleeping rooms were well maintained. Breakfast was well organized both days despite the fact that they were very busy.

Helpful?
Thank mikel12323
Ohio
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 1, 2015 via mobile

Stayed at this property because of its proximity to various business meetings in the area. Based on previous reviews my expectations were not high given the age of the property and reviews stating wear. I was pleasantly surprised, although it is far from new, it was clean, staff very friendly, breakfast well stocked and well organized. I wouldn't hesitate to... More 

Helpful?
1 Thank BennyMom
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Residence Inn Detroit Pontiac/Auburn Hills is just off I-75, between Troy, Auburn Hills, Bloomfield Hills, and Pontiac, to offer a premier location among Auburn Hills hotels. Business travelers appreciate staying at this extended stay Auburn Hills hotel with close proximity to nearby offices including Chrysler Headquarters, GM Powertrain, Hewlett-Packard, Volkswagen, and Delphi. Guests traveling on leisure love the quick commute to the top Detroit-area sights including Comerica Park or Somerset Collection Mall. The pet-friendly Residence Inn Auburn Hills offers apartment-style suites that are 50% larger than standard hotels with convenient amenities including free WiFi, HD TVs, and fully-equipped kitchens with granite counter tops. Choose the Residence Inn Detroit Pontiac/Auburn Hills offers modern amenities and a great location to make it one of the top extended stay hotels in Auburn Hills. ... more   less 

Additional Information about Residence Inn Detroit Pontiac/Auburn Hills

Address: 3333 Centerpoint Pkwy, Pontiac, MI 48341-3159
Location: United States > Michigan > Pontiac
Price Range: $95 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Pontiac/Auburn Hills 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Residence Inn Detroit Pontiac/Auburn Hills Hotel Pontiac
Residence Inn Pontiac
Pontiac Residence Inn
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