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Auburn Hills Marriott Pontiac

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Auburn Hills Marriott Pontiac
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308 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

I usually enjoy staying at Marriott hotels but this one is more like a Motel 6. No nice or even just "ok" restaurants, no bar, beds are tiny and very hard, staff less than friendly, really just a blah place. There has to be a better place in Pontiac, MI.

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Helpful?
Thank Jeff H
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Jeff, Thank you for your feedback in regards to your recent stay. It is always our goal to make sure our guests have an excellent stay and I'm sorry that we feel short in this case. I have shared your comments with my team so that we can better improve on our services. I hope that we have the...

Grand Rapids
Reviewed 2 weeks ago via mobile

Usually stay next door at the Residence but as it was fully booked, stayed here instead. Excellent staff, room was very good. Did not eat at the hotel so cannot comment on the food. Nice to have a room with a balcony even in the middle of a Michigan winter. Will stay here again. Good WiFi.

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Helpful?
Thank Arsenaluk
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I'm glad that you enjoyed your stay. We look forward to hosting you again when you return to the area.

Toledo, Ohio
Reviewed January 17, 2017

This is a nice Marriott property in a very convenient location. If you're familiar with Marriott then this place will be very familiar to you. If it wasn't for the staff, I'd be giving this a four or five star rating. As it was, our experience was a 3-star rating at best. There was an issue with our reservation. It...

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Helpful?
Thank Alexander1963
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Alexander, Thank you for your feedback in regards to your recent stay. It is always our goal to deliver a memorable hotel experience and I'm sorry to hear that we fell short in this situation. I apologize for the trouble you experienced with your reservation as well as the service from the staff. I have shared your comments with...

Reviewed January 10, 2017 via mobile

Incredible hotel with great service and several amenities. The value and quality of the hotel were awesome! So glad I chose this hotel. I highly recommend staying here if in the area and looking for a nice hotel experience.

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Helpful?
Thank Libby R
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Libby, Thank you for choosing the Auburn Hills Marriott! I'm so glad that you enjoyed your stay and the amenities offered. We look forward to serving you again when you return to the area.

New York City, New York
Reviewed January 6, 2017

I stayed here really just for the location and pool (I'm a lap swimmer). Generally this place is in need of rennovation - worn down and old looking. Right now lobby was torn up - doing some construction. And room was HOT HOT HOT. Room temp about 78. Had a terrible night's sleep. The cooling unit was down - cannot...

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Helpful?
Thank Clark B
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Dear Clark, I would like to apologize for the negative experience you had while visiting our property. It is our goal to have all our guest enjoy a memorable experience and we have fallen short of this. Please feel free to reach out directly to me regarding this matter if I can be of any further assistance. I hope that...

New Albany, Ohio
Reviewed December 12, 2016 via mobile

I was pleasantly surprised by every employee I came across during my stay here for a seminar. Everyone was incredibly warm and welcoming. My second day, I had the pleasure of meeting Marcus, Ari, and Veronica. Marcus and Ari were very accommodating for our large group lunch orders and making sure we had everything we needed. Veronica, well, I have...

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Helpful?
Thank JSROhio
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I'm glad that you enjoyed your stay. I'll be sure to share your great comments with the staff. I hope that we have the chance to serve you again when you return to the area.

Toledo, Ohio
Reviewed November 26, 2016

I stayed here on business. Unfortunately, I picked a weekend when the hotel -- to my surprise -- was taken over by sports teams. Imagine dozens and dozens of young kids running throughout the hotel at all hours. Endless noises. Parents who couldn't care less. You get the idea. I'm told by staff this is a regular weekend thing. While...

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Helpful?
Thank planetraincar
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for sharing your feedback with us. I sincerely apologize for us not meeting your expectations during your stay. We pride ourselves in providing a great guest experience for everyone that visits our property and have fallen short of this. Please feel free to reach out to me directly for any further discussion regarding this matter. I have...

Cincinnati, Ohio
Reviewed November 25, 2016 via mobile

We booked this property for three nights during the Thanksgiving Holiday, while visiting family in the Berkley area. First night was great. Day two was a totally different story. Day two brought 10 floors of middle school/high school hockey players and their parents who did not know how or care to control their children. Running, screaming and actually playing hockey...

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Helpful?
1Thank Shannonwarmoth
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Dear Shannonwarmoth, Thank you for sharing your feedback with us. I sincerely apologize for us not meeting your expectations during your stay. We pride ourselves in providing a great guest experience for everyone that visits our property and have fallen short of this. Please feel free to reach out to me directly for any further discussion regarding this matter. I...

Wolfach, Deutschland
Reviewed November 18, 2016 via mobile

The hotel is no surprise. It is a Marriott. It has all the amenities you expect. Pool, fitness, bar,, restaurant. The rooms are spacious. The bed is comfortable. Internet is good. Up to 6 devices on one contract. It is not a very modern stylish hotel but serves the needs of a traveller. The air conditioning works very quiet.

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Helpful?
Thank Wolfacher
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Greetings, Thank you for choosing the Auburn Hills Marriott! I'm glad that you enjoyed your stay. I hope that we have the chance to serve you again when you return to the area.

Boynton Beach, Florida
Reviewed November 18, 2016 via mobile

I had a conference in Detroit and my company decided to put us up at Marriott Auburn Hills because they had the rooms, restaurants and conference room all in one place. I am glad they did. Top notch service from check in to our catered luncheons, to check out. Parkside Grill was awesome right in the lobby. Everything you wanted...

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Helpful?
Thank Mike K
Riaan N, General Manager at Auburn Hills Marriott Pontiac, responded to this review

Hi Mike, Thank you for your feedback in regards to your recent stay. I'm glad that you enjoyed the service from the staff and the amenities offered. We look forward to hosting you again when you return to the area.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A contemporary full-service hotel in Auburn Hills, Michigan, located within the Centerpoint Business Campus. Easily accessible to Detroit and nearby suburbs, including Bloomfield, Rochester, Troy and Birmingham, this Auburn Hills, MI, hotel is just minutes from Volkswagen, GM Powertrain, Chrysler Headquarters and many Fortune 500 companies. Enjoy a peaceful environment that only feels far from the city... inside and out, with richly appointed guest rooms and conveniences like high-speed Internet access, a state-of-the-art fitness center and an indoor and outdoor pool. ... more   less 

Additional Information about Auburn Hills Marriott Pontiac

Address: 3600 Centerpoint Parkway, Pontiac, MI 48341 (Formerly Auburn Hills Marriott Pontiac at Centerpoint)
Location: United States > Michigan > Pontiac
Price Range: $100 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Auburn Hills Marriott Pontiac 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Auburn Hills Marriott Pontiac At Centerpoint Hotel Pontiac
Marriott Pontiac
Pontiac Marriott
Detroit Marriott Pontiac
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Questions & Answers

Questions? Get answers from Auburn Hills Marriott Pontiac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“face away from freeway for quiet sleep.”
 of 5 bubbles 675clarkb, Jan 6, 2017 | Read review
“All rooms have a good view”
 of 5 bubbles 387kunalb, Aug 14, 2016 | Read review
“Try to get higher floor to get away from noise and traffic”
 of 5 bubbles ks0407, Dec 31, 2015 | Read review
“Lobby and 2nd floor are busy. Go with the upper floors 8 and 9 so you know it's quiet.”
 of 5 bubbles mackswim, Sep 24, 2015 | Read review
“Stay off the second floor”
 of 5 bubbles jessicaedie, Sep 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question