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Bay Harbor Village Hotel & Conference Center

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Bay Harbor Village Hotel & Conference Center
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Ann Arbor, Michigan
Reviewed 6 days ago NEW

My fiancé and I were looking at this venue for our wedding and scheduled a tour for the weekend of 11/11. We booked this tour about 4 weeks ahead of time. When we arrived to our appointment, we waited and waited for 30 min, before the receptionist said that the wedding planner wasn't going to show, but she had another...

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Helpful?
Thank lverardi527
Robin B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience at Bay Harbor. We are delighted you are considering Bay Harbor for your event. We do, however, regret your Bay Harbor tour was unsatisfactory and can assure you it is not typical of how we conduct business. I would welcome you to contact me directly at robin@bayharbor.com should you wish...

Reviewed 2 weeks ago

I booked this venue almost a year out from our wedding and it was a TERRIBLE experience. I went through 5 wedding coordinators and each time someone new came aboard, it was up to me to contact them and explain my wedding plans and expectations. It was absolutely the worst addition to the current stress already including in the wedding...

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Helpful?
Thank Emily S
Michigan
Reviewed 4 weeks ago

Stayed in a parlor suite; it had everything needed for a fantastic weekend getaway, including a full kitchen, Jacuzzi tub, fireplace, wonderful accommodations. Please keep in mind that these are individually owned condos, so amenities vary per owner, all rooms/suites are different. Both Marina View and Lake Michigan view are worth seeing. Loved it!!!

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Helpful?
Thank michgirlie
Michigan
Reviewed 4 weeks ago

My hubby and I decided to "fly by the seat of our pants" with no plans for our anniversay weekend. So we just started to drive and found this gem of a hotel. Stopped in, reserved a room with a kitchenette (that is all they had available) because of a wedding. Front desk was super nice and surprised us with...

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Helpful?
Thank BikiniWearingMama
Holly, Michigan
Reviewed 4 weeks ago

The Bay Harbor Village Hotel & Conference Center was just wonderful. The room was nicely decorated and comfortable, loved the balcony view to watch boats in the harbor. Also, plenty of things to do nearby shopping at ground level, nice restaurants, and the deli had a great wine selection too.

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Helpful?
Thank ssshanna1
Irons
Reviewed 4 weeks ago

Stopped in without a reservation, courteous staff, upgraded package, wine, chocolates and a gorgeous room! Nice early fall day to walk around. Room looked recently decorated, not dated. Would love to return!

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Helpful?
Thank Sand-n-Sun16
Reviewed September 26, 2016 via mobile

After the first phone call to book a room for a family wedding, I knew my husband and I were not dealing with a 5 star hotel. The staff all seemed very young and unprofessional. After waiting days to get a call back it was difficult to get simple questions answered. We upgraded our room, but was never told we...

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Helpful?
Thank Heather P
Robin B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

Thank you for sharing your concerns regarding your recent stay at Bay Harbor Village Hotel. I sincerely apologize your stay with us was less than satisfactory. Our goal is to always exceed our guests expectations. I welcome the opportunity to discuss your experience in more detail (robin@bayharbor.com). In the spirit of Hospitality

Grayling, Michigan
Reviewed September 14, 2016

Amazing views of the marina and harbor. Very, very clean, and quiet place. Very comfortable furnishings, spacious rooms. Not lacking for anything to use in the kitchen. Nice pool area and great walking around the marina.

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Helpful?
Thank Geralyn M
Sault Ste. Marie, Canada
Reviewed August 29, 2016

Booked 1 night stay in the Parlour suite. Was looking for a in room Jacuzzi tub and requested the romantic getaway package when I spoke with the receptionist that took my reservation. At the time of booking the price was a certain amount including the package. We arrived to find out that the romantic getaway package was never noted and...

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Helpful?
Thank mehandcompany
Robin B, General Manager at Bay Harbor Village Hotel & Conference Center, responded to this review

Thank you for your feedback on your recent stay with us. We regret we missed several opportunities to make your stay satisfactory. I would welcome the opportunity to speak with you directly to discuss your experience in more detail (robin@bayharbor.com). We would welcome you to return to Bay Harbor for a more satisfactory stay, which is more typical of how...

Houston, Texas
Reviewed August 18, 2016

We rented out several rooms and a large suite here for a client event. I'll start first by saying the rooms are beautiful and spacious, and the marina views are incredible. The area really is a little village, which I loved. Upon walking into our suite however, we found that the a/c was not working and there were portable units...

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Helpful?
Thank ShannaNanna84
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Bay Harbor Village Hotel & Conference Center is situated on five miles of pristine Lake Michigan shoreline between Petoskey and Charlevoix, where an uncompromising standard of hospitality awaits you. ... more   less 

Additional Information about Bay Harbor Village Hotel & Conference Center

Address: 4000 Main St, Petoskey, MI 49770-8045
Location: United States > Michigan > Emmet County > Petoskey
Price Range: $150 - $1,250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Harbor Village Hotel & Conference Center 3*
Number of rooms: 88
Also Known As:
Bay Harbor Village Hotel Petoskey
Bay Harbor Village Hotel And Conference Center
Bay Harbor Resort Marina
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Questions & Answers

Here's what travelers have asked, with answers from Bay Harbor Village Hotel & Conference Center staff and other travelers.
2 questions
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4 months ago

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Questions? Get answers from Bay Harbor Village Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a view of the Harbor.”
 of 5 bubbles ssshanna1, 4 weeks ago | Read review
“This has a harbor, but no beach.”
 of 5 bubbles LakeWI, Jun 26, 2016 | Read review
“Avoid. Stay at The Inn of Bay Harbor instead”
 of 5 bubbles hustonm2016, Mar 4, 2016 | Read review
“Pick another place”
 of 5 bubbles 727jackih, Oct 12, 2015 | Read review
“Ask a lot of questions about what you might think would be taken for granted at a hotel like this, You'll be surprised”
 of 5 bubbles wwc4909, Sep 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question