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Courtyard Detroit Novi

#9 of 16 Hotels in Novi
Certificate of Excellence
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42700 Eleven Mile Road, Novi, MI 48375
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103 Reviews from our TripAdvisor Community

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Showing 98: English reviews
United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family and I had a great experience at this hotel. The room could use a little more brightness, but the customer service is top notch. I checked in the Thursday evening and the woman at the check in counter was nice and helpful, truly a model employee. The pool is clean and well maintained. There are nice sitting areas... More 

Helpful?
Thank Nina A
Marco Island, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Sam at the front desk is awesome. Definitely deserves a promotion.He was very polite and accommodating to our hectic vacation schedule. He asked the right questions and anticipated the guests' needs appropriately. Will absolutely be back to this property. Well done.

Helpful?
Thank Brian S
Perrysburg, Ohio
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

All I can say, there is definitely a leader, A Brand or people that have elevated performance......this was a real rendention of best modeling of absolutely best performance of Marriott.....how can I help, it's my pleasure and really mean it with significant genuineness. ..an absolutely best stay...great mattress, clean, food, atmosphere all great...thanks !

Helpful?
Thank SC J
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you so much for taking the time to give feedback about your stay with us. We truly appreciate all of the kind words, and are delighted to hear that your stay was exactly what we strive for day in and day out! We hope to see you again in the future whenever your travels bring you back to Novi! More 

Melbourne, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 7, 2016 via mobile

Hotel location is good. It's condition is certainly due for renovation as the rooms are dated. Starbucks bistro in lobby. Staff are friendly and knowledgeable of the Marriott process, however the hotel does not respect mobile check in. For example, if you're Marriott gold or platinum and you reserve a king bed on highest floor and you use mobile check... More 

Helpful?
1 Thank Links1
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay at the Novi Courtyard. I apologize that your stay was anything but perfect. We always try our best to accommodate guest requests, however, during high occupancy nights, sometimes being able to accommodate every guest request for room location isn't always possible. Guest requests and preferences are always our number one... More 

Waterford, Connecticut
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

We stayed here for a weekend while visiting friends in SE Michigan. Check in went smoothly; the staff was warm and friendly, yet very professional. The bed was very comfortable, the shower worked very well, and the whole place was very CLEAN. There were lots of young families with children, but our room was very quiet. The location is very... More 

Helpful?
Thank jenningsrc
Hillsborough, New Jersey
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed April 9, 2016

I typically stay at Marriott's as I've come to expect consistency across the brands. This Courtyard fell short. The rooms were fine, but I paid extra to have breakfast included and received stale bagels and terrible coffee. The coffee was your standard burnt Starbucks taste, but the fresh breakfast was not at all fresh, from the fruit to the bagel,... More 

Helpful?
1 Thank JCHboro
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay here at the Detroit-Novi Courtyard. I am sorry to hear your stay was anything but enjoyable. We are looking into these issues as I assure you this was an isolated incident, and will be corrected with the appropriate departments. Again, I apologize for the inconvenience you experienced, and we hope... More 

River Falls, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 20, 2016

I stay at this hotel each time I travel to the hotel for work, approximately once a month. The location is close to many restaurants and a small shopping area. The staff is very friendly and helpful. I was impressed to see the General Manager of the hotel working in the restaurant for breakfast when they were busy. The restaurant... More 

Helpful?
Thank Ashley B
Dover, New Hampshire
Level Contributor
4 reviews
5 of 5 stars Reviewed February 14, 2016 via mobile

Ben says "great pool uncomfortable pull out couch. But rest good." Dad says "I thought the pull out couch was pretty darn comfortable. Ben doesn't know what he's talking about. Also it is very clean and friendly and super convenient." Belle says "fun all around and I enjoy drawing on the notepads." Mom says "modern clean and a friendly nice... More 

Helpful?
Thank TwinATwinB
New York
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 24, 2016

Came here with a group for a hockey tournament and had a very nice stay. Nothing over the top but we had a nice big, clean room. Love the lobby area. The gym was fantastic. Nice and big and clean. Excellent location for area places.

Helpful?
Thank SarahSesaw
Clarkston, Michigan
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 24, 2016 via mobile

Stayed over one night to attend a party in area. Room was near ice and elevator but no noise or disruption at all. Clean, comfortable, reasonable price with wifi and nice tv/ cable. Check in was friendly and fast. Small food area was very clean and we were greeted promptly. Had a nightcap when we returned from party and they... More 

Helpful?
Thank ced48038
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning

Additional Information about Courtyard Detroit Novi

Address: 42700 Eleven Mile Road, Novi, MI 48375
Location: United States > Michigan > Novi
Price Range: $99 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Novi 3*
Number of rooms: 118
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Marriott
Novi Courtyard
Hotel Style:
#4 Business Hotel in Novi
#7 Family Hotel in Novi
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