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Courtyard Detroit Novi

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#11 of 16 Hotels in Novi
Certificate of Excellence
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1 room 2 adults 0 children
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110 Reviews from our TripAdvisor Community

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Showing 103: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 14, 2016

You may think you are staying at Las Vegas hotel, which most of them smell like cigarret even when you checked in for "Non Smoking room". Marriott carries its recognized brand recognition, and it should not be any different for its smaller size such as courtyard. Having said that, I have not had negative experience till I stayed at this... More 

Thank Alexsona
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to give us feedback about your stay. We do not allow smoking in our hotel, but unfortunately some people will still smoke regardless. We try our best to ensure each room does not smell of smoke, so I do apologize that we missed that room. Thank you. More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 4, 2016 via mobile

We visted labor day weekend on a moms trip...myself and two toddlers and my friend and her two toddlers. We had a two queen room and it was perfect. The room had plenty of room and it was clean. I'd have to say the hotel was perfect, close to twelve oaks...shopping and food. We also went to the toledo zoo,... More 

Thank Stephanie G
Arlington Heights, Illinois
Level Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 16, 2016

Arrived late after 12 hours of driving. Staff was welcoming and what I have come to expect when I stay at Courtyards. Room was clean and quiet. Bonus that MI lets you grab a beer as a Platinum welcome gift!

Thank Robert Z
Hampton, Virginia
Level Contributor
186 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed August 5, 2016

This hotel like all Marriott Courtyards was clean, comfortable and welcoming. Upon arriving we were greeted with bottle water and a bag (small) of Hershey chocolates that made it through the 3rd night! The beds and pillows were to my liking. The air conditioning worked well and the internet fast. On the negative side I would have preferred greater water... More 

Thank snowbliss1
Greater Boston
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 4, 2016

Our room was very comfortable. The bed was comfy, the pillows were plentiful, and the blankets were nice, too. The check-in process was very friendly and helpful. My son loved the pool. The fitness center was adequate, just a little bit hot. The only downside was that there was a wet spot on the carpet near the bathroom and I... More 

Thank kristinem
United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 14, 2016 via mobile

My family and I had a great experience at this hotel. The room could use a little more brightness, but the customer service is top notch. I checked in the Thursday evening and the woman at the check in counter was nice and helpful, truly a model employee. The pool is clean and well maintained. There are nice sitting areas... More 

Thank Nina A
Marco Island, Florida
2 reviews
5 of 5 bubbles Reviewed July 5, 2016 via mobile

Sam at the front desk is awesome. Definitely deserves a promotion.He was very polite and accommodating to our hectic vacation schedule. He asked the right questions and anticipated the guests' needs appropriately. Will absolutely be back to this property. Well done.

Thank Brian S
Perrysburg, Ohio
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 29, 2016 via mobile

All I can say, there is definitely a leader, A Brand or people that have elevated performance......this was a real rendention of best modeling of absolutely best performance of Marriott.....how can I help, it's my pleasure and really mean it with significant genuineness. ..an absolutely best stay...great mattress, clean, food, atmosphere all great...thanks !

Thank SC J
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you so much for taking the time to give feedback about your stay with us. We truly appreciate all of the kind words, and are delighted to hear that your stay was exactly what we strive for day in and day out! We hope to see you again in the future whenever your travels bring you back to Novi! More 

Melbourne, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed June 7, 2016 via mobile

Hotel location is good. It's condition is certainly due for renovation as the rooms are dated. Starbucks bistro in lobby. Staff are friendly and knowledgeable of the Marriott process, however the hotel does not respect mobile check in. For example, if you're Marriott gold or platinum and you reserve a king bed on highest floor and you use mobile check... More 

1 Thank Links1
Scott T, Manager at Courtyard Detroit Novi, responded to this review

Thank you for taking the time to review your stay at the Novi Courtyard. I apologize that your stay was anything but perfect. We always try our best to accommodate guest requests, however, during high occupancy nights, sometimes being able to accommodate every guest request for room location isn't always possible. Guest requests and preferences are always our number one... More 

Waterford, Connecticut
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 1, 2016 via mobile

We stayed here for a weekend while visiting friends in SE Michigan. Check in went smoothly; the staff was warm and friendly, yet very professional. The bed was very comfortable, the shower worked very well, and the whole place was very CLEAN. There were lots of young families with children, but our room was very quiet. The location is very... More 

Thank jenningsrc
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Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
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Business Center/Function Rooms (1)
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  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning

Additional Information about Courtyard Detroit Novi

Address: 42700 W 11 Mile Rd, Novi, MI 48375-1712
Location: United States > Michigan > Novi
Price Range: $101 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Novi 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Courtyard By Marriott Detroit Novi Hotel Novi
Courtyard Novi
Novi Marriott
Novi Courtyard
Hotel Style:
#4 Business Hotel in Novi
#7 Family Hotel in Novi
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