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DoubleTree by Hilton Hotel Detroit - Novi

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DoubleTree by Hilton Hotel Detroit - Novi
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416 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Ottawa, Canada
Reviewed 4 days ago NEW

Overall this is a very good hotel for business trips. I would add it to the short list if you are doing business in the Novi area. The staff was extremely helpful and friendly. .......and who doesn't like a warm chocolate chip cookie when they check in :)

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Helpful?
Thank Ian Z
Toronto
Reviewed 4 days ago NEW

Great location with easy access from highway close to numerous well known restaurants and Twelve Oaks Mall The hotel rooms were clean comfortable and came with large HD flat screens The staff were friendly and courteous and even allowed me a early check in without issue Comfortable rooms that were clean and came with fridges and great coffee Gym was...

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Helpful?
Thank Frontrowgreys
Novi, United States
Reviewed 6 days ago NEW

This hotel delivered the complete package, friendly staff, cost competitive, excellent breakfast, very clean hotel, nice amenities. Location was ideal for my business purpose, close to great restaurants as well.

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Helpful?
Thank davegV4523FK
Redmond, United States
Reviewed 1 week ago NEW

The front desk was not helpful, warm or approachable IMO. I had a bad experience with the room given to me the first time only to find that it was already occupied. The food at the restaurant was average.

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Helpful?
Thank 485nikhilc
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear 485nikhilc, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. As well, we’re sorry the food quality didn’t meet your expectations. At our property, we want to serve fresh, tasty dishes with the caring touches of home. We work continually to improve our menu offerings,...

Reviewed 1 week ago

Our family was looking for a hotel to stay at while in Novi, Michigan overnight for Thanksgiving. This place was great. All staff were very friendly. Everything was clean. Very nice indoor pool and hot tub. Also, an outdoor courtyard area.

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Helpful?
Thank Y6833USstevem
Home Usa
Reviewed 1 week ago

Hotel looks good at the surface, and even offers some niceties like real complementary newspapers (WSJ instead of the USA Today comic book). But the housekeeping needs a real overhaul here. The closet was laid out to store their junk and was not convenient for my hanging clothes. And there was no iron in the room--clearly missing from the holder...

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Helpful?
Thank CaseyfromBoston
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear CaseyfromBoston, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so...

Acworth, United States
Reviewed 2 weeks ago

Staff very friendly and accommodating. Special requests were met with a smile. Rooms clean and comfortable. Breakfast had large variety of quality offerings. I would definitely stay here again when in the area.

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Helpful?
Thank Charlene M
New Bremen, Ohio
Reviewed 2 weeks ago

Location was perfect and close to shopping and restaurants. Staff was very nice and helpful and the room was very clean and comfortable. Very nice breakfast selection. We will definitely stay here again.

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Helpful?
Thank mikedE7737QH
Southfield, Michigan
Reviewed 3 weeks ago

Service was excellent. The hotel was immaculate, especially the rooms . The food was delicious. This hotel has a very relaxing hot tub and pool area. The staff was very accommodating in tending to my every need. My room service order came in a very timely manner. My food was hot as expected.

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Helpful?
Thank lasondiab
Carmel, United States
Reviewed 4 weeks ago

The hotel was convenient to shopping, restaurants, and the highway. The rooms were spacious and beds were comfortable. The breakfast buffet was really good. There was construction around the hotel that made accessing the property difficult.

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Helpful?
Thank Brenda M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375-1234
Location: United States > Michigan > Novi
Price Range: $81 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Odigeo, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Detroit - Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#3 Business Hotel in Novi
#5 Family Hotel in Novi
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travelers.
1 question
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor rooms had easy access from parking lot”
 of 5 bubbles Frontrowgreys, 4 days ago | Read review
“Away from the construction work”
 of 5 bubbles ReadySetGox10, Oct 12, 2016 | Read review
“Ask for a room further from the thruway if there are any.”
 of 5 bubbles BabkaM, Sep 29, 2016 | Read review
“Garden view is my fave”
 of 5 bubbles crashingac, Jul 27, 2016 | Read review
“Ask for the upgrades when you check in, may be available.”
 of 5 bubbles 1331jc, Jul 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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