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DoubleTree by Hilton Hotel Detroit - Novi

42100 Crescent Blvd, Novi, MI 48375
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Twelve Oaks Mall
    0.5 mi
  • 3 star hotel
  • Pool
Reviewed 3 weeks ago
Christmas sleep over
The hotel staff was very friendly and helpful. The lobby was... more
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425 Reviews from our TripAdvisor Community

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Showing 412: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I was there this weekend with a hockey team and my family. Last night I was in the lobby with 5 parents and our children. The night desk employee came directly up to us and told us there was a curfew LAW that all children under 18 had to be in their room. I see this same employee has had...

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Helpful?
Thank A TripAdvisor Member
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. Thank you for alerting us to this issue, and we hope you’ll give us another chance to make it right.

Mumbai (Bombay), India
Reviewed 1 week ago

I've stayed at the hotel several times before. It seems like the housekeeping staff is new, untrained, simply disengaged or impressively forgetful. I say this because of 2 misses during a 7-day stay. The 1st time, the bed linen was made well, but the bathroom was completely forgotten. I informed the front desk and they said they would fix it....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Shree M
DTNovi2017, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear Shree M, Thank you for the review of your recent stay with us and for your valued feedback. I am sorry that our team did not provide the level of service and consistency in cleanliness that you come to expect from a DoubleTree by Hilton hotel. I will review your detailed feedback with our leadership team, and we will...

Glasgow, United Kingdom
Reviewed 3 weeks ago

The hotel staff was very friendly and helpful. The lobby was beautifully decorated for the holidays. The room was clean and the bed was very comfortable! The warm chocolate cookies upon arrival were delicious too!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank maureeng194
DTNovi2017, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear maureeng194, Thank you for the Excellent review of your recent stay with us! Thank you also for choosing to spend that special time with your family and friends at our hotel, and I am glad that your room accommodations were great and the stay started off on a tasty note with our delicious DoubleTree chocolate chip cookies! Thanks again...

Cleveland
Reviewed 3 weeks ago

Its on a dead end street so I was a little scared but once I was inside it was very nice. The staff was very sweet. It was clean, smelled good. There was a small hotel bar that was quaint. The atomspere was very nice once inside.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andreacS9306DA
DTNovi2017, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear andreacS9306DA, Thank you for the Excellent review of your recent stay with us! I enjoyed reading your descriptions of your experiences with us and thank you for complimenting our team members as being 'very sweet' and how the atmosphere of our lobby and bar area was very nice. Thanks again for the Excellent review, and we hope to be...

Commerce Township, Michigan
Reviewed 3 weeks ago

We had our company holiday party at this hotel on Saturday, December 17th, 2016 and it was so much fun! The hotel staff went above and beyond to make this event wonderful! Gentraia & Eric were especially amazing! We had over 200 people attend this event and all of the feedback we got from our employees was great! Everyone had...

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Helpful?
Thank acheson2
DTNovi2017, General Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review

Dear acheson2, Thank you for the Excellent review of your recent stay with us! It was our entire teams' pleasure to service your company's special event at our hotel, and thank you very much for your valued business! I will share your positive feedback with our team as they will appreciate hearing how their efforts helped to make your event...

Oxford, Michigan
Reviewed 4 weeks ago

Very frustrating with noisy people all night in hallways slamming doors and being loud. Was resolved finally at 2am. People have no consideration for others! All we wanted was a good night sleep! Better luck next time!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 207stephaniei
Ontario,Canada
Reviewed December 14, 2016

Great hotel but don't forget anything. I forgot my memory foam pillows on the bed when I left- called the hotel housekeeping manager and was told they was none in the room. Just exactly where did they go? This is one reason I never get maid service. You cannot trust them in your room. Be careful if you get maid...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pam M
Ottawa, Canada
Reviewed December 4, 2016

Overall this is a very good hotel for business trips. I would add it to the short list if you are doing business in the Novi area. The staff was extremely helpful and friendly. .......and who doesn't like a warm chocolate chip cookie when they check in :)

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ian Z
Toronto
Reviewed December 4, 2016

Great location with easy access from highway close to numerous well known restaurants and Twelve Oaks Mall The hotel rooms were clean comfortable and came with large HD flat screens The staff were friendly and courteous and even allowed me a early check in without issue Comfortable rooms that were clean and came with fridges and great coffee Gym was...

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Helpful?
Thank Frontrowgreys
Novi, United States
Reviewed December 2, 2016

This hotel delivered the complete package, friendly staff, cost competitive, excellent breakfast, very clean hotel, nice amenities. Location was ideal for my business purpose, close to great restaurants as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank davegV4523FK
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Address: 42100 Crescent Blvd, Novi, MI 48375
Location: United States > Michigan > Novi
Price Range: $127 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Detroit - Novi staff and other travelers.
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Brevard, North Carolina

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Questions? Get answers from DoubleTree by Hilton Hotel Detroit - Novi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor rooms had easy access from parking lot”
 of 5 bubbles Frontrowgreys, Dec 4, 2016 | Read review
“Away from the construction work”
 of 5 bubbles ReadySetGox10, Oct 12, 2016 | Read review
“Ask for a room further from the thruway if there are any.”
 of 5 bubbles BabkaM, Sep 29, 2016 | Read review
“Garden view is my fave”
 of 5 bubbles crashingac, Jul 27, 2016 | Read review
“Ask for the upgrades when you check in, may be available.”
 of 5 bubbles 1331jc, Jul 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question