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Four Points by Sheraton Detroit Novi

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Traveler (14)
Room & Suite (14)
Video (1)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
A thriving city northwest of Detroit, Michigan Novi is home to Four Points by Sheraton Detroit Novi. Our free shuttle service makes it easy to get to companies and attractions within a 3-mile radius of our Novi, MI hotel. Business travelers appreciate our proximity to such corporations as Magna, Metalsa, Nissan, and Toyota. Across the street is Twelve Oaks Mall, which boasts some of the best shopping in the Detroit area, and were surrounded by the Fountain Walk Entertainment District. Detroit Metropolitan Wayne County Airport (DTW) is 29 miles south along Interstate 275. Each of our 220 fully renovated guest rooms and suites has everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Unwind after a long day in our indoor pool and whirlpool, or grab a bite to eat at the aBar or the NoVI Chophouse. Make time for a good workout in our 24-hour fitness center. From formal to casual, the hotel has a range of meals and drinks to tempt your taste buds.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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35Reviews
50Photos
4Q+A
7Room tips
Traveler rating
  • 11
  • 11
  • 6
  • 7
  • 0
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Popular mentions
Positive: People are friendly and do care of you. Bed is ok, I had a good sleep (although it´s very noisy due to the Interstate and the cooling/heating system). Bathroom is renovated. Hotel area and rooms are very clean. Negative: You can smell the pool almost everywhere. In the
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded 6 days ago
Stefan, Thank you for your feedback and we will share with the entire team to ensure we make things better for all going forward.
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I typically stay with Hilton hotels but after my stay with four points in Novi I will make sure to come here every time I travel to Michigan. I travel for work and I’ve been to a lot of hotels but the customer service and the attentive nature of the staff made my stay
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded 1 week ago
Thank you very much for the Excellent review and 5 out of 5! We appreciate your kind words and look forward to you staying with us again!
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The rooms were clean, and the Staff and Management were great! We stayed here for leisure with a group of friends and family, and we would defiantly do it again. The Hotel is near Fountain Walk where there is family dining, and entertainment within walking distance.
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded 1 week ago
Crystal, Thank you very much for the Amazing Review and 5 out of 5! We look forward to seeing you back again.
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The room / ammenties were in great condition and even more importantly the staff was beyond sensational. They went above and beyond to make sure my stay was comfortable. I forgot my charger and they lended me one at no charge. The food at the hotel restaurant is great and the
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded 2 weeks ago
Thank you very much for the 5 out of 5 and the Excellent comments. We appreciate your kind words and hope that we see you again!
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Had to get a room for a couple days, my bathroom was totally gutted for remodel. First time staying at Four Points, in Novi, MI. Very clean and cozy. The entire staff were wonderful, anticipating all of our needs. Jonathan Georges is top notch. Also Themaja, Jessica T and
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Mar 9, 2019
Rene, thank you very much for the Excellent review. We look forward to having you and your family back next year.
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123
Keith: I've never had any issues of someone not answering the phone, so really can't help you with that one!
0 votes
Is there a fridge and microwave in each room?
Yes they do now have both.
0 votes
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Hi, How many floors on the building? Thanks
The building has 3 floors.
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I have no idea. Give the hotel a call - very nice people who work there.
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"Try to get a room away from the interstate"
"rooms with a Balcony are available and I highly recommend them"
"242 was great"
"Chose a room in the back, away from the atrium"
"Ask for a room not facing the interstate."
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PRICE RANGE
$85 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza novi
FORMERLY KNOWN AS
Crowne Plaza Hotel Detroit-Novi
LOCATION
United StatesMichiganNovi
NUMBER OF ROOMS
220
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