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Four Points by Sheraton Detroit Novi

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27000 S Karevich Dr, Novi, MI 48377
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (36)
Room & Suite (28)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Detroit Novi
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 15 hotels in Novi
Location
Cleanliness
Service
Value
GreenLeaders Silver level
A thriving city northwest of Detroit, Michigan Novi is home to Four Points by Sheraton Detroit Novi. Our free shuttle service makes it easy to get to companies and attractions within a 3-mile radius of our Novi, MI hotel. Business travelers appreciate our proximity to such corporations as Magna, Metalsa, Nissan, and Toyota. Across the street is Twelve Oaks Mall, which boasts some of the best shopping in the Detroit area, and were surrounded by the Fountain Walk Entertainment District. Detroit Metropolitan Wayne County Airport (DTW) is 29 miles south along Interstate 275. Each of our 220 fully renovated guest rooms and suites has everything you need for a great stay, plus free extras like wireless High Speed Internet Access. Unwind after a long day in our indoor pool and whirlpool, or grab a bite to eat at the aBar or the NoVI Chophouse. Make time for a good workout in our 24-hour fitness center. From formal to casual, the hotel has a range of meals and drinks to tempt your taste buds.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Meeting rooms
Baggage storage
Parking
Wifi
Paid wifi
Indoor pool
Restaurant
Breakfast available
Fax / photocopying
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Hotel links
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53Reviews4Q+A9Room tips
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Popular mentions
Jonathan F wrote a review Jan 2020
Rhode Island3 contributions
Good value for the location; clean and comfortable. Sounds echo from the center area but honestly it’s nice to have some background noises while away from home. Tad musty but I pack a gel air freshener which did the trick.
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Date of stay: January 2020Trip type: Traveled on business
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Jan 10, 2020
Thank you for staying with us and we appreciate the feedback. We look forward to seeing you again the next time you are in Novi.
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MaxLaci wrote a review Nov 2019
Arrington, Tennessee88 contributions26 helpful votes
+1
Lobby and Bar area were fresh and refurbished. It was down hill from there. Upon checking into the room I noticed that paint was peeling around the window, the A/C unit and exhaust vent in the bathroom were dirty and the shower head was loose. Assistance in the morning for breakfast was very poor. Although it was a $13 buffet you had to wait at the bar just to get a refill on the coffee as only two people were assisting guests with breakfast. My worst experiences at a Sheraton Property.
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Date of stay: November 2019
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask if they have refreshed rooms with paint and a good cleaning.
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1 Helpful vote
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Nov 23, 2019
I am sorry for the problems you had while you were her, but thank you for taking the time to inform us of the issues. We will certainly share your review with our team so we can make improvements going forward.
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Noah R wrote a review Nov 2019
Southfield1 contribution
Love the Hotel. We've stayed here when it was the Crown Plaza at least 5 times in the past. The renovations they did are very good. Atrium pool is awesome. Great location. However. The food and drink at Sidebar is ridiculously over priced. I understand the margin game in business, so I get it, but $18 for a sanwich, $11 for 6 chicken wings??? Come on. Also, the hot tub was barely hot. I overheard several guests complain about it as well. All said and done, I will probaly stay again.
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Date of stay: November 2019Trip type: Traveled with family
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Nov 12, 2019
Thank you for your feedback, and we appreciate you staying with us. I will review your comments with our F&B team and maintenance to see what we can do to make things better for you the next time you are here. Thank you!
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EricandVal wrote a review Oct 2019
Lansing, Michigan159 contributions41 helpful votes
Stayed here a year ago, and hoped there would be some improvements. There weren't. Carpet is worn, hallway walls old and dirty, doors worn and fit poorly - this place just needs a renovation. I realize that's a big project, but this is now a Marriott! Some equipment in the fitness center didn't work (bike, some monitors); I mentioned to the front desk it would be nice to at least post a sign. They told me they would talk to maintenance, but nothing changed the next day - and no signs. And the water container was empty at 0630 am. I let the front desk know and was given a bottled water, which was nice. Still, it looked like no one was too concerned about that room. On the plus side, staff were all very helpful and nice, beds were comfortable, water warm for showers, ample outlets, and free (but slow) WiFi.
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Date of stay: October 2019Trip type: Traveled on business
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Oct 14, 2019
EricandVal, I am sorry that you did not have an Excellent stay with us while you were here. I do apologize for the issues mentioned above, and we will share them with our team to make improvements. Thank you!
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ORD-TGU wrote a review Sep 2019
Tegucigalpa, Honduras5,453 contributions345 helpful votes
+1
Good location, full service hotel. It seems it has been recently renovated since lobby is nice and new, the bar also looks new and rooms are renovated, functional and comfortable. Check in staff was pleasant, all good. What I found poor, was the attitude of one of the breakfast servers. I just let it go, but this guy overall was bothered by everything. The next morning, thankfully he was not there, but staff took forever to take care of things. My last morning, I just skipped breakfast. The steak house on site is very expensive, but has good reviews, I was going to have dinner there, but everything was above my budget. Overall comfortable room.
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Date of stay: May 2019Trip type: Traveled on business
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Response from GM_FourpointsNovi, General Manager at Four Points by Sheraton Detroit Novi
Responded Sep 26, 2019
Thank you very much for staying with us and sharing your comments about your stay. We will be sure to review this with our F&B team to make things better for all. We look forward to seeing you again.
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Previous
PRICE RANGE
$89 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza novi
FORMERLY KNOWN AS
Crowne Plaza Hotel Detroit-Novi
LOCATION
United StatesMichiganNovi
NUMBER OF ROOMS
220
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Frequently Asked Questions about Four Points by Sheraton Detroit Novi
Which popular attractions are close to Four Points by Sheraton Detroit Novi?
Nearby attractions include BATL - The Backyard Axe Throwing League (0.3 miles), Twelve Oaks Mall (0.5 miles), and Emagine Theatres Novi (0.3 miles).
What are some of the property amenities at Four Points by Sheraton Detroit Novi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Detroit Novi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Detroit Novi?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Detroit Novi?
Conveniently located restaurants include Diamond Jim Brady's Bistro Bar, Steve & Rocky's, and Toasted Oak Grill & Market.
Are there opportunities to exercise at Four Points by Sheraton Detroit Novi?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Four Points by Sheraton Detroit Novi?
Yes, laundry service and self serve laundry are offered to guests.
Does Four Points by Sheraton Detroit Novi offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Detroit Novi?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Four Points by Sheraton Detroit Novi?
Many travelers enjoy visiting Mill Race Village (3.9 miles).
Is Four Points by Sheraton Detroit Novi accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.