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Sheraton Detroit Novi Hotel

Traveler (85)
Room & Suite (51)
Videos (1)

About

#7 of 15 hotels in Novi
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Situated in the affluent suburb of Novi, Michigan, just minutes from downtown Detroit, Sheraton Detroit Novi Hotel offers comfortable accommodations and helpful amenities. We provide a restful and enjoyable pet-friendly atmosphere close to Farmington Hills, Northville and Livonia as well as near Twelve Oaks Mall, Laurel Park Mall and IKEA.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free Internet
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Hotel links
Visit hotel website
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Location

Full view
60Somewhat walkable
Grade: 60 out of 100
19Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
413Reviews
1Q+A
81Room tips
Traveler rating
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Popular mentions
Location - Not great. A few chain restaurants walking distance, but nothing really close by aside from a mall. Rooms - Pretty good. TV had lots of movie channels. Gym/Pool - both were closed during my visit. Restaurant - moved due to construction. I feel they could have tried a
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Response from ElshawnM1, Guest Relations Manager at Sheraton Detroit Novi Hotel
Responded 4 days ago
Dear Jambo Journey, Thank you for sharing your experience about your recent visit at our hotel. Although, our hotel is under construction we truly hope you were able to enjoy our newly remodeled rooms with enhanced features such as presence detection air conditioning, Sheraton Signature Bed for quality comfort, and of course our Restaurant-The Novi Craft House that features Chef inspired dishes made with Michigan based products. We appreciate your business and most of all your choice in staying at the Sheraton Detroit-Novi hotel as we finish our hotel remodel to create more memories to share. With Warmth, Elshawn Morton Operations Manager
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Although approaching the beginning of summer, the pool was not open during our visit. Among amenities was breakfast buffet, but, don't try to get chocolate milk. Whole milk, skim milk and soy milk sure, but, no chocolate. Also, the "creamy" peanut butter separated and left
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Response from ElshawnM1, Guest Relations Manager at Sheraton Detroit Novi Hotel
Responded 6 days ago
Dear 1mo-traveler, Thank you for sharing your response about your stay with us. We apologize that your stay was not excellent as well as did not meet your overall satisfaction. We have shared your comments with our food and beverage department so we can make sure our level of quality is top notch. We also appreciate your compliments about our staff and we look forward to having you as our guest again. All the best, Elshawn Morton Operations Manager
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The things I wanted like a pool and a hot tub were out of service or not offered. I was lucky to get a parking space near the front door but almost died when I walked around my car and noticed a death defying drop in the front lawn down to a very wet lake. If I fell I would have
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Always difficulft to give a complete review of a hotel when they are renovating. The room improvements are cosmetic but they bring the rooms to a more modern feel. Some issues are more difficult to hide such as the loud locking room doors and the noise through doors in
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The walls here are so thin, you can hear people having conversations in the room next to you, and don't even get me started on how loud is people having sex that you hear rooms away, all night and morning. They spent all this money on renovation but maybe they shouldn't invested
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Response from ElshawnM1, Manager at Sheraton Detroit Novi Hotel
Responded 4 weeks ago
Dear Valued Guest, We're sorry to hear that your stay was not a great one. We are working on improving our rooms insulation as well as addressing the issues you experienced. Once again, we thank you for staying with us and we look forward to revealing our finish look once our remodel phase is complete. Kindly, Elshawn M
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PRICE RANGE
$96 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton detroit novi hotel novisheraton novinovi sheraton
LOCATION
United StatesMichiganNovi
NUMBER OF ROOMS
238
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