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    Sheraton Detroit Novi

    21111 Haggerty Rd, Novi, MI 48375-5305
    (248) 349-4000
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    1/28/2018 1/29/2018
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    $149
    $127
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    Traveler (79)
    Room & Suite (42)
    Dining (5)
    Overview
    • Excellent31%
    • Very good40%
    • Average20%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “club floor” (20 reviews)
    “detroit novi” (23 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Detroit Novi
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (373)
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    1 - 5 of 352 reviews

    Reviewed 4 days ago

    They're been remodeling this hotel which is long overdue, but there are still some big glitches. They have new beds with extra thick mattresses, but old fitted sheets with pockets that are not deep enough to go around the mattress and stay in place --...More

    Thank Doug M
    Response from Elshawn M, Front Office Manager at Sheraton Detroit NoviResponded yesterday

    Dear Doug M, Thank you for taking the time to share your valuable feedback. The service you received during your recent stay did not meet your expectations and for this, I sincerely apology. Our mattresses are designed exclusively for the Sheraton brand and provide an...More

    Hotel's Favorite
    Reviewed April 12, 2017

    I've helped staff conventions at this hotel for several years now. The staff is wonderful to work with every year -- they're supportive of the events and even contribute to them with things like custom bar menus with themed drinks. The breakfast buffet is also...More

    1  Thank Christopher S
    Response from Jay D, General Manager at Sheraton Detroit NoviResponded May 6, 2017

    Dear Christopher S Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them...More

    Reviewed 4 weeks ago via mobile

    The rooms and hallways are a little dirty there was hair in the bathroom tub and sink. Other than that I don’t have much of a complaint the rooms are updated with granite in the bathrooms. The mattress was very nice and I’m going and...More

    Thank Skimo11
    Reviewed 4 weeks ago via mobile

    Our company have a holiday party here every year and we usually enjoy a drink prior to our event without an issue. This year unfortunately we experienced delays with our drink orders, and a total disregard for attending to the customer’s requests. Later in the...More

    Thank Eric J
    Response from Elshawn M, Front Office Manager at Sheraton Detroit NoviResponded 4 weeks ago

    Hello Eric J, We truly appreciate your time and business with us and we are grateful to have had your company holiday party at our location again. There is no excuse for the lack of excellent service you experienced with our servers and I apologize...More

    Reviewed October 30, 2017

    The Sheraton Detroit Novi was a very nice place to hotel for two nights while in the area for a conference. My room on the club floor was recently renovated and featured a lot of the things that I really notice when travelling. But, as...More

    Thank Olde_biL
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $111 - $231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Novi
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 238
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, Orbitz, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton Detroit Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Novi
    • Also Known As
    • Sheraton Detroit Novi Hotel Novi ,
    • Sheraton Novi ,
    • Novi Sheraton
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    Traveler (79)
    Room & Suite (42)
    Dining (5)
    Pool & Beach (3)
    Hotel & Grounds (36)
    Bathroom (13)
    Business Center & Event Rooms (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Riley S
    September 27, 2015|
    AnswerShow all 2 answers
    Response from Criz66 | Reviewed this property |
    It is a rather large hotel...hope that helps
    0
    Votes
    Room Tips
    "The Club Floor offers a good breakfast and nice amenities"
    Read review
    "Always quiet on each floor. Love the easy access to vending & ice."
    Read review
    "Do not get a room next to the vending / ice machine"
    Read review
    "Choose the Sheraton Club floor"
    Read review
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