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Sheraton Detroit Novi

Travelocity$139*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Sheraton Detroit Novi
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350 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Reviewed 4 days ago NEW

We arrived after midnight and left by 8 a.m., but our stay was excellent. The desk clerk was friendly and very accommodating. The hotel was very busy when we arrived due to weddings and other events, but the service we required was prompt and friendly. Breakfast was buffet style and very tasty with plenty of options. The room was large,...

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Helpful?
Thank Mike S
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Good morning Mike, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them with the Front Desk and Restaurant teams...they will be glad to hear they delivered a...

Cincinnati, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed April 11, 2017

I traveled here for fun as part of a furry convention, the kind where you see people dress like animals. So it's already sort of weird. Doing this 6-10 times a year you know that some hotels just put up with our presence, get paid and go on another day. But you also recognize the good hotels that play along...

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Helpful?
Thank EricLandis
About Hotel's Favorite Review
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Eric Landis, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them with the team...they will be glad to hear they delivered a wonderful experience for you....

Ann Arbor, Michigan
Reviewed 1 week ago NEWvia mobile

We came in for a drink following dinner at Benihana for my birthday and the bartenders Jaqueline and Jessica could not have been nicer and more professional. They clearly enjoy what they do giving excellent service with a very warm personality. I felt important even though the bar was packed on a Friday night with just the two of them...

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Helpful?
Thank tray_ever
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear tray_ever, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a terrific experience at our bar and that you continued your birthday celebration at the Sheraton. I sincerely appreciate your comments and will share them with the Jessica...

Reviewed 2 weeks ago

Stayed here for four nights for a convention in April. For large-scale events (1000+ people), the compact event space makes it easy to get around although some rooms are a little difficult to locate. The hotel restaurant & bar are always excellent and a solid option for all dining. Room quality was as expected - clean, comfortable, and ample space....

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Helpful?
Thank isaact461
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Issac Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them with the team...they will be glad to hear they delivered a wonderful experience for you. We...

Chandler, Arizona, United States
Reviewed 3 weeks ago

Very easy to get to from the Detroit Metro Airport. Most traffic on the highways is 70 mph, so the travel time is about 20 minutes. By-the-way; if you have a rental car, there is a BP gas station 1/2 mile at most from where you need to return the rental for Avis, Hertz, Enterprise, etc. Don't you wish all...

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Helpful?
Thank Ed S
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Ed S, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I truly enjoyed meeting you and appreciate you help the hotel support Autism. i could not agree more on how convenient the hotel is to Detroit Metro Airport, World-Class shopping, as well...

Plymouth, Michigan
Reviewed 4 weeks ago

I will keep this short and sweet. Clean - Check! Comfy Bed - Check! Room Service - Check! Pool & Hot Tub - Check! Great Restaurant - Check! Not cool that we had a power outage - the Sheraton definitely made up for it!

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Helpful?
Thank Sofia N
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Sophia N, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. To say the Power Outage the area experienced was not challenging would not properly describe those five days in March. I am glad the staff were able to turn an emergency into...

Tacoma
Reviewed April 12, 2017 via mobile

I came here with my partner and a bunch of our friends on a trip to a large local convention and we loved the hotel. The staff were consistently helpful, polite, and positive. When the AC in our room broke, they sent someone to fix it in less than an hour. The hotel restaurant was even reasonably priced. I know...

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Helpful?
Thank TacomaJosh
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear TacomaJosh, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them with the team...they will be glad to hear they delivered a wonderful experience for you. I...

North Olmsted, Ohio
Reviewed April 12, 2017

I've helped staff conventions at this hotel for several years now. The staff is wonderful to work with every year -- they're supportive of the events and even contribute to them with things like custom bar menus with themed drinks. The breakfast buffet is also great and restaurant staff very attentive.

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Helpful?
Thank Christopher S
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Christopher S Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, I sincerely appreciate your comments and will share them with the team...they will be glad to hear they delivered a wonderful experience for you....

Reviewed March 24, 2017 via mobile

I was very impressed with great service given me and my guest by our server Was unable to fully see her name ,but it started with a L and she was afro American ..She ask me how was I doing today ,I responded by telling her I had a headache but otherwise ok. She checked up on us through out...

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Helpful?
Thank clayclay567
Jay D, General Manager at Sheraton Detroit Novi, responded to this review

Dear Mrs. Clayton, Thank you very much for sharing your stay experience, I truly appreciate your comments as they only enable the hotel to deliver even better service. I am thrilled you had a great stay, and that you were completely satisfied by one of our restaurant associates. I will make certain she learns of your comments and reward her...

Fort Lauderdale, Florida
Reviewed February 5, 2017 via mobile

So far, in my travels to Farmington Hills, this is my 3rd hotel that I have stayed at in my efforts to find "the one". It is the worse and I will not only never recommend but I will tell everyone that I can not to support. My excitement to stay at this Starwood property and support Sheraton quickly changed...

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Helpful?
Thank CruzanHamilton
Amber S, Front Office Manager at Sheraton Detroit Novi, responded to this review

Thank you for staying at the Sheraton Detroit Novi hotel, we sincerely appreciate all the feedback you have provided. Please be assured that I will pass along your compliments to the Food and Beverage team and our Front Desk associate who enhanced your stay experience. We take great pride in delivering exceptional service and I am pleased that you recognized...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi adjoins nearby Farmington Hills, Northville and Livonia. Minutes from Twelve Oaks Mall, Laurel Park Mall and IKEA. Sounded by area restaurants, breweries and Target, Meijer, The Home Depot and much more. Suburban Showcase is 10 minutes away, Ann Arbor is 15 minutes from the hotel and just 30 minutes away is downtown Detroit attractions and the Detroit Metropolitan Airport. The Sheraton Detroit Novi, recently renovated offering 238 Deluxe Guest Rooms, is Pet-Friendly, Non-Smoking Hotel. Our hotel features over 21,000 SF of diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining and lounge. Featuring over 75 HDTV channels and On-Demand Movies. Complimentary WiFi for all SPG Members, no charge to become a member and begin earning Marriott and Starwood points. ... more   less 

Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Rd, Novi, MI 48375-5305
Location: United States > Michigan > Novi
Price Range: $130 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton
Hotel Style:
#6 Business Hotel in Novi
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Detroit Novi staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Sheraton Detroit Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are likely quieter. The clerk mentioned this.”
A6625HYmikes, 4 days ago | Read review
“Floor up higher, as there are a lot of business travelers who have points to upgrade”
chayas_13, Dec 20, 2016 | Read review
“Spend the extra $50 bucks a night for the location and the convenience of being off every metro freeway.”
263arthurr, Oct 5, 2016 | Read review
“Try to get away from the elevator.”
PhilliesFan097, Jun 28, 2016 | Read review
“Corner rooms are best!”
CWolfsky, Apr 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$139* /night
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Priceline$139
Expedia.com$139
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Prices are for 1 room, 2 adults
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