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Although not an "impressive building", this business-like hotel in a prime shopping/dining area delivers impeccable customer service with an outstanding product. Blessed with an outstanding on-site restaurant (Toasted Oak Grill & Market...reviewed separately), contemporary lobby with large fireplace and live piano performances, the property makes...More
Response from ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi HotelResponded February 19, 2017
We're happy to hear from you! It's great to know that you enjoyed our modern amenities as well as our friendly associates. Please plan to visit us again the next time you travel to the area.
This poor excuse for a high-end hotel leaves much to be desired in the facilities, the administration, and the staff. They are challenged in the art of maintaining a reservation and the staff seems to be completely untrained and uninformed. If you can get through...More
1 Thank 12345rover
Response from ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi HotelResponded January 26, 2017
We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment in the room type you were assigned. I'm very sorry that our service and accommodations were not to your liking. We strive to provide every guest with...More
This is the third time i went to this facility.... bad idea. Starting with the reception, if you have an accent they will treat you like you are an idiot and will change the rules applied at any Marriott member. The bathroom was dirty. The...More
1 Thank lolotte17000
Response from ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi HotelResponded January 5, 2017
We strive to provide all our guests with sincere hospitality, so I regret that you did not feel welcomed. I'm sorry that you found our associates to be unhelpful. We appreciate your feedback and will use it to foster improvements. For this reason,...More
We stayed at the hotel for a friends wedding that was occurring at a different location. The hotel lobby was pleasant to sit in with a fire place and updated fixtures and seating. There was a workout facility but I did not get a chance...More
Thank Daniel L
Response from ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi HotelResponded December 22, 2016
Dear Daniel L,
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
I've stayed here several times over the past 5 years and always have been very happy. Rooms are always clean. Bed and pillows are always comfortable. Restaurant has very good food and service. Much better than other similarly priced hotels in the area.More
Thank Jeff K
Response from ConcordHospitality, General Manager at The Baronette Renaissance Detroit-Novi HotelResponded December 23, 2016
Dear Jeff K,
Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location have made for enjoyable stays. We appreciated having you as our guest, and we look forward to your next visit....More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$144 - $288 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Novi
#2 Romantic Hotel in Novi
#4 Business Hotel in Novi
Non-Smoking Rooms ,
Number of rooms
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