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Hampton Inn - Detroit / Novi at 14 Mile Road

#2 of 16 Hotels in Novi
Certificate of Excellence
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169 Loop Road, Commerce Township, Novi, MI 48390
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Hampton Inn - Detroit \/ Novi at 14 Mile Road
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368 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn - Detroit / Novi at 14 Mile Road
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lexington, United States
1 review
3 of 5 stars Reviewed July 11, 2015

they ran out of items on the breakfast bar. and there was not much selection. it was marginal at best. everything else was fine. Good location. Close to my work and next to major highway. This review is annoying me because it requires a 200 letter count minimum. WHO DOES THAT ? So i am randomly pecking away at my... More 

Review collected in partnership with Hampton

Helpful?
Thank David S
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I'm very sorry for the inconvenience that breakfast caused you! It's always nice to be near work so you don't have to worry about leaving at a certain time, traffic, and all the other things people worry about on the way to work. But most importantly, thank you for staying with us and taking the time to write a review,... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2015 via mobile

I visited my cousins in the area and they recommended this hotel. I stayed one night. I decided to treat myself to a Queen deluxe suite for the 30 odd bucks more and it did not disappoint. The room was spacious and had ample supplies. The gentleman that checked us in was super friendly. And the young lady that checked... More 

Helpful?
2 Thank Nicole R
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

That's great that you enjoyed the room and everything around us! I'm sorry about the breakfast, if that happens again ask for a breakfast bag. The breakfast bags has a muffin. apple, water, granola bar, and mints! l It's not much but its awesome when your on the move and need to snack! Also, thank you for taking the time... More 

Highland Park, United States
1 review
4 of 5 stars Reviewed July 9, 2015

I picked this hotel because it was the only one in the area whom had the accomidations I prefered. The cost of the room was a little high and the size of the hot tub was smaller than what I expected. In addition the breakfast food was poorly executed which resulted in me eating a muffin and fruit. Overall my... More 

Review collected in partnership with Hampton

Helpful?
Thank Myra T
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for staying with us and taking the time to write a review about us! A apologize that your stay was not what you expected. If you have any recommendations please let us know. We cannot improve without your help. I'm very glad that we provided you with great customer service. I hope to see you again! Thank you... More 

LOGANVILLE, United States
2 reviews
5 of 5 stars Reviewed July 7, 2015

A few days ago I did a post for what I thought was this particular inn only to find out it was a another Hampton fine Inn. but this Inn was the one I meant to say and convey was my best stay ever in a Hampton Inn. There are other Hampton's I feel the same way about, but only... More 

Review collected in partnership with Hampton

Helpful?
Thank John T
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for choosing to stay with us! I'm glad our team was able to go above and beyond to make your stay good! Hope to see you again soon! And thank you again. More 

Jasper
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 7, 2015

This is the friendliest and most helpful hotel staff I have ever encountered. What a delight to stay in this facility! And the accomodations were first rate in every way. The rooms were very clean and the breakfast was satisfying, with a good array of choices each morning.

Review collected in partnership with Hampton

Helpful?
Thank Daryl A
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time out of your day to write a review and say great things about our staff. I'm glad you enjoyed your stay. The next time your in town, we hope to see you again. Thank you for staying with us! More 

West Bloomfield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

This hotel greatly exceeded my expectations for a hotel of this size and price level. I am a frequent business traveller that normally stays at much higher end hotels. I have to say that I was impressed with this hotel. The front desk staff was more than just pleasant and helpful. They made me really feel like I was a... More 

Helpful?
Thank Susan J
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

I'm very happy to be able to return your iPad and glasses back to you! The staff and I appreciate the complements about our hotel and would like to thank you for staying with us. Thank you for choosing our hotel, hopefully we will see you again! -Cassidy Hewitt More 

1 review
5 of 5 stars Reviewed July 6, 2015

The hotel staff is excellent, friendly and helpful. The location is good with restaurants and gym nearby and some within walking distance. The Twelve Oaks Mall is about 4 miles from the hotel. The rooms are clean and the grounds are well kept. I would highly recommend.

Review collected in partnership with Hampton

Helpful?
Thank Douglas P
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you very much for taking the time to write the review about us! I'm glad you enjoyed your stay and was able to be near the mall. The staff and I hope to see you again! Thank you for staying with us! More 

Novi, Michigan
2 reviews
5 of 5 stars Reviewed July 6, 2015

This is a newer, great looking Hampton and overall I'd describe it as "a cut above" a typical mid-market hotel chain offering. The room was exceptionally large and very tastefully decorated in a transitional style. From the television to the bedding to the beautiful wooden sink console, everything felt very up to date and higher quality. Their free breakfast service... More 

Helpful?
Thank Shannon C
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

The hotel is a great looking hotel, not only because I work here but because of everything our staff does to make it look nice for you and other guests! Thank you for the suggestions! I look forward to seeing you again! Thank you for staying with us! More 

Minneapolis, Minnesota
Level Contributor
98 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 4, 2015

This Hampton is newer. Nice people at the front desk greet you when you come in and out. Room was clean. Comfortable bed. Coffee maker, fridge and microwave in the room. Also nice breakfast with make your own waffles and a couple of hot items each morning. Ample seating area. Decent value for the money.

Helpful?
Thank Cynthia S
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

Thank you for taking the time describe our hotel so thoroughly! We are all truly thankful for your patronage! Looking forward to seeing you the next time you are in town! Daniel G. Kelley More 

Essexville, Michigan
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

stayed for 2 nights in June for a funeral. Room seemed clean but soap was still in shower from the previous guest and coffee supplies hadn't been filled. Although we gave them our drivers license they still spelled our last name wrong preventing us from logging into the wifi. Shower was nice and hot and the breakfast was great.

Helpful?
Thank Michele1530
Daniel K, Front Office Manager at Hampton Inn - Detroit / Novi at 14 Mile Road, responded to this review

All of us at the Hampton Inn Detroit/Novi would like to thank you for giving us the chance to accommodate you during your recent stay with us. We take your feedback and use the suggestions to constantly improve our service and product. We are incredibly sorry that your stay fell far short of satisfactory. I sincerely hope that you will... More 

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