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Extended Stay America - Detroit - Novi - Orchard Hill Place

66 reviews
#12 of 14 Hotels in Novi
Traveler (16)
Room & Suite (13)
Dining (2)
  • Excellent43%
  • Very good25%
  • Average13%
  • Poor9%
  • Terrible10%
Travelers talk about
“granola bars”(5 reviews)
“long stay”(3 reviews)
“front desk”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
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Feb 4Feb 5
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)Write a Review
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All reviewsgranola barslong stayfront deskroom was cleanplace to staybusiness tripstovemeijershoppingcleanermichigan
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1 - 5 of 63 reviews
Hotel's Favorite
Reviewed 3 weeks ago via mobile

My husband and I came here last week to spend Christmas alone, 12/24/17 - 12/26/17. We stayed in room 201. I'm a very picky person when staying at any lodging. I have stayed at a lot of ESAs in Michigan. This one is the best,...More

Thank Kimberly T
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 3 weeks ago

Kimberly, thank you for choosing Extended Stay America for your Christmas. We are thrilled to read you and your husband loved your well-appointed room along with the kitchenette and that you were impressed with our courteous service. We will be sure to share your compliments...More

Reviewed November 13, 2017

You had to call down to get anything and then go and get it. Ran out of coffee and cups in lobby daily. Locked out in the evening, not even a place to use your key, once out. Confusing hotel, overall there will not be...More

Review collected in partnership with Extended Stay
Thank Michele S
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded November 14, 2017

Michele, thank you for taking the time to review your stay. We make every effort to provide clean, comfortable accommodations and excellent service, but we clearly fell short. We hope you will accept our apologies for not living up to your expectations and consider giving...More

Reviewed November 7, 2017

great place for your family to stay for a long stay the manager Jason is a great guy Help my family as much as corporate will allow him to do so i thanks him for that i wish they would give him more discretion on...More

Thank jaycly2017
Response from 00esa, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded November 8, 2017

It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the...More

Reviewed September 12, 2017 via mobile

Parking lot with enough spaces one to a room. Lobby was minimal. Free breakfast packaged muffins, granola bars, and coffee. They are prompt about taking it down (even the coffee) so don't be late! Ask for dishes when you check in. Room was clean but...More

Thank beautifultruth
Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded September 13, 2017

Thank you for staying with us and sharing your comments. We are happy your overall experience was enjoyable and that you liked our convenient location. However, we are sorry for the issues you had and the inconvenience it caused. Our goal is to ensure every...More

Reviewed July 16, 2017

While pulling out a bedside table to access the outlet we discovered an open condom wrapper which hadn't been cleaned up by the staff. The cleaning staff needs to be more thorough in their cleaning of the rooms next time. Also the iron in the...More

Thank Veronica B
Response from 00esa, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded July 17, 2017

Veronica, I apologize for the disappointing stay you had with us. We are extremely sorry for the cleanliness issues you encountered in your room and with the amenities we offer. Your review will be taken as a tool to ensure that all procedures within our...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Business Center with Internet Access
Laundry Service
Things to do
Fitness Center with Gym / Workout Room
Price range
$89 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Price range
$89 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (16)
Room & Suite (13)
Dining (2)
Hotel & Grounds (8)
Bathroom (1)
Questions & Answers
Ask a question
March 28, 2017|
Response from Eduardo B | Reviewed this property |
I think not, My workmate went with his dog and I think the pet was for free.
Google Translation
joe e
November 20, 2016|
Response from chicklittle68 | Reviewed this property |
Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
Shelley Matthew... S
November 16, 2014|
AnswerShow all 2 answers
Response from RDO_Sarah_L | Property representative |
Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
Room Tips
"The corner room is fabulous, we were given a top floor corner, it was so quiet!"
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"you can watch your car in the front parking lot from room 324"
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"Try and get a room at the back!"
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"Try for a room at the end of a wing, near a door for less traffic."
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