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Homewood Suites by Hilton Novi Detroit

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26150 Town Center Dr, Novi, MI 48375-1248
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Traveler (7)
Dining (18)
Room & Suite (4)

About

#8 of 15 hotels in Novi
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Homewood Suites by Hilton Novi Detroit, a brand new hotel featuring spacious, residential-style suites. Our hotel's prime location in downtown Novi gives you great access to great local attractions such as the Suburban Collection Showroom and Twelve Oaks Mall. Features complimentary hot full breakfast, fitness center, and modern meeting rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Wifi
Indoor pool
Breakfast available
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
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86Reviews1Q+A3Room tips
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Angelica W wrote a review May 2021
3 contributions
The hotel itself is really awesome. I loved staying there and despite crappy management and staff as long as I could just get to my room I was fine. Well last time I booked was not the case and got charged a cancellation fee for a room I did not even cancel. The staff never know anything and sometimes I wonder if they even know where they are at. And the manager is rude and disrespectful. He refused my refund several times using “policy” as an excuse. Well it took a month but I got a call from not hotel, not customer care agent, but corporate! The guy introduced himself and told me my case got there attention which took hours on phone, being told I was getting a refund then it pulled away, and finally social media. He listened to the phone calls, chats, read the cases and feedback from both I and the manager and said how sorry he was for me going through all of this instead of the right thing being done. He even mocked the “policies” and said how silly this had become. He said corporate was personally writing me a check with refund for this, gave confirmation information, and even offered a follow up. And that corporate would be reaching out and dealing with the hotel to address these issues. We talked about all of the things they did wrong. So after a month of grief I am so happy! I got my money, Basil:) Try denying corporate when they bill you for it:) And thank you corporate for doing the right thing!
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Date of stay: April 2021Trip type: Traveled with family
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rcallowaysr wrote a review Apr 2021
Mount Morris, Michigan1 contribution
Will never stay there again had to wait a day for clean towels for my family went to pool asked for towels never received them shower curtain had mold and covers for sofa bed were dirty and nasty horrible trip for family on spring break!!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: April 2021
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Jörn B. wrote a review Apr 2021
Maaseik, Belgium3 contributions
Rooms are ok, staff was friendly and attentive. But cleanliness in the does not meet the hotel's proclaimed high standard, esp. when it comes to 2nd floor and further up (reception area, ground floor seemed ok). Guest place garbage bags in front of doors is not removed fast enough (smell). Cleaning not carried out thoroughly. Dirt and hair collect under rubber lip in guest washing machines.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: January 2021
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Trip type: Traveled on business
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Stephanie D wrote a review Jan 2021
10 contributions1 helpful vote
This place is so cozy and warmth I absolutely love it here clean rice and usually my number one spot I go to both location no I and Warren and they both are very clean customer service is awesome and I get too prepare my favorite meals
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Basil Yaldo, General Manager at Homewood Suites by Hilton Novi Detroit
Responded Feb 2, 2021
Thank you so much for the kind words and support to our property! we're glad you felt at home and hope to welcome you again soon :)
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John H wrote a review Dec 2020
1 contribution
New, clean, open, airy, and stylish with a generous and accessible staff. This was my first stay in a hotel in the Covid era so I wasn't sure what to expect. Michigan has a lot of restrictions that prevent the usual amenities (like hot food bar) one would expect at a Homewood Suites but this location is doing their best to give stellar guest service. I was promptly greeted at the front desk and given a nice choice of rooms. My towels were promptly replaced when I needed them and I was offered assistance at every turn. They have careful protocols in place to prevent germ spread and assure everyone has a safe stay. My room was scrupulously clean and the hotel was a quiet and comfortable. My bed was excellent and I slept like a baby on the plush mattress. A nicely outfitted kitchenette with full sized fridge, micro, and stove came in handy since the restaurants were closed and we had a spot of bad weather. Clean, steady, and hot shower. Well lit room with full-sized sofa and a business desk with ample outlets topped off the studio room. This hotel is close to a lot of shopping, restaurants, and entertainment, making it so convenient. Had a healthy and tasty lunch at Chopped Olive, a restaurant nearby. You can tell by the way this place is run that the management really cares.
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Date of stay: December 2020
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Trip type: Traveled on business
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Response from Basil Yaldo, General Manager at Homewood Suites by Hilton Novi Detroit
Responded Jan 6, 2021
Thank you for the very nice and detailed message about our suites! We just wanted to say thank you for your business and support. We hope to welcome you again to our hotel :)
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PRICE RANGE
$108 - $188 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganNovi
NUMBER OF ROOMS
89
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Frequently Asked Questions about Homewood Suites by Hilton Novi Detroit
Which popular attractions are close to Homewood Suites by Hilton Novi Detroit?
Nearby attractions include Twelve Oaks Mall (0.7 miles), Novi Town Center (0.2 miles), and WhirlyBall (0.6 miles).
What are some of the property amenities at Homewood Suites by Hilton Novi Detroit?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Novi Detroit?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Homewood Suites by Hilton Novi Detroit?
Guests can enjoy free breakfast during their stay.
Is parking available at Homewood Suites by Hilton Novi Detroit?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Novi Detroit?
Conveniently located restaurants include Diamond Jim Brady's Bistro Bar, Steve & Rocky's, and Ajishin.
Are there opportunities to exercise at Homewood Suites by Hilton Novi Detroit?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Novi Detroit?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Novi Detroit offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Homewood Suites by Hilton Novi Detroit?
Many travelers enjoy visiting Mill Race Village (3.4 miles).
Is Homewood Suites by Hilton Novi Detroit accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.