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Hilton Garden Inn Detroit/Novi

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#2 of 15 Hotels in Novi
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Detroit\/Novi
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428 Reviews from our TripAdvisor Community

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Showing 402: English reviews
San Jose, California
Reviewed August 12, 2016

Awesome hotel and great location with many things in walkable distance (restaurants/ shops/ bars etc...) Hotel front desk staff is very welcoming and friendly. They never fail to greet you when you walk past them. The staff at the breakfast area was caring and warm

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chintan P
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Portage, Michigan
Reviewed August 1, 2016

This hotel is in excellent condition with very spacious, clean rooms and comfortable beds. The breakfast was nice and the service throughout our stay was excellent. The pool is nice and the hot tub was relaxing. The staff was helpful throughout. I would definitely stay there again.

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Helpful?
Thank Larry P
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. I am glad that you had an excellent experience and cannot wait to host you when your travel plans bring you back to Novi in the future

Port Saint Lucie, Florida, United States
Reviewed July 29, 2016

Located within walking distance to many restaurants, movies, starbucks and other activities. The rooms are large and clean. The bed was extremely comfortable. Staff was courteous and friendly. My only complaint would be that the breakfast buffet is not worth the cost.

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Helpful?
Thank Melinda C
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Detroit, Michigan
Reviewed July 28, 2016

We were there for a family reunion. Everyone in our group enjoyed their stay. We especially loved the location, we had access to malls for shopping and plenty of family and adult entertainment. I would definitely return to this location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert Eliger J
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for the kind words regarding the Hilton Garden Inn Novi. We cannot wait to see you again next year!

Guelph, Canada
Reviewed July 26, 2016

Great Hilton with very friendly staff. Room was excellent with strong Wi-Fi. Ordered room service which was excellent and very fast. Overall another great Hilton to put into my file. Hilton rarely disappoints.

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Helpful?
Thank James W
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Cincinnati, Ohio
Reviewed July 26, 2016

We reserved our room online. When we arrived the lobby was clean and pleasant with several distinct sitting areas including outdoor seating. Our check-in was a breeze and the staff was friendly and knowledgeable. Breakfast was not free, there were two options, one continental and one with omelets. We chose to eat breakfast off property. We only stayed one night...

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Helpful?
Thank ishouldbediving
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Budd Lake, United States
Reviewed July 25, 2016

Breakfast wait staff was very quick, cooks were a little slow. Rooms are getting a little out of date but still clean. Use on line check in as Hilton club member, it makes things easier & you know if you're running late they won't give away your room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Betty D
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for your observations about the hotel. We do prepare most breakfast offerings on a cook to order basis and at times this takes a few extra minutes. We do understand that most of our guest are in a hurry to start their day while traveling to the hotel and do everything in our ability to provide prompt service....

Nashville, Tennessee
Reviewed July 21, 2016

Great staff, clean rooms good breakfast but breakfast is not free. We stayed here for one night after staying in the Double Tree down the road. Better rooms, cleaner hallways and staff was very nice. Breakfast is not free, $12.00 but was fresh and had a good selection. I would stay here anytime but it did cost a bit more...

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Helpful?
Thank 1331jc
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. I’ll be certain to share your experience with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near future. Thank you for writing.

Reviewed July 14, 2016

Comfortable rooms with mini kitchenettes, helpful friendly staff, bar, outdoor patio with couches, great food at reasonable prices , close to shopping, restaurants, movie theater. Comfortable place to stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tammy C
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Bloomington, United States
Reviewed July 11, 2016

This hotel is a good option if you need to be in the Novi/Farmington Hills area. It has a full complement of services with more available close by in the shopping malls. It is not special in any way but special is not always needed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Thomas A
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

We’re happy to hear from you, and thankful for the kind remarks regarding The Hilton Garden Inn Detroit-Novi. We hope you’ll have an opportunity to visit us again in the near future. Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Drive, Novi, MI 48377
Location: United States > Michigan > Novi
Price Range: $100 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#1 Romantic Hotel in Novi
#1 Business Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travelers.
2 questions
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10 months ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are a HiltonHonors member you can choose your own room. Higher floors on the backside have a nice view.”
 of 5 bubbles MoC516, Jul 29, 2016 | Read review
“We were in a queen double which was very comfortable. Others who had Kings had the same experience.”
 of 5 bubbles marksO6938YP, May 17, 2016 | Read review
“Go for this hotel”
 of 5 bubbles SteveOrlandoFL, Feb 17, 2016 | Read review
“Any room you choose will be a good option.”
 of 5 bubbles jos_luizf2016, Feb 3, 2016 | Read review
“I like using the online app to pick my room.”
 of 5 bubbles PeggyJackson89, Nov 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question