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Hilton Garden Inn Detroit/Novi

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Traveler (21)
Room & Suite (37)
Dining (5)
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Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible2%
Travelers talk about
“great hotel”(39 reviews)
“movie theater”(13 reviews)
“fountain walk”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Detroit/Novi
Special Offer:Dine and Unwind
Hotel deals
Offers from Hilton Garden Inn Detroit/Novi
Special Offer:Dine and Unwind
Hotel deals
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Reviews (546)
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514 results
Traveler rating
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32
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14
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320
139
32
9
14
Show reviews that mention
All reviewsgreat hotelmovie theaterfountain walkbusiness or pleasureroom was cleandefinitely stay here againthe staff was greattwelve oaks mallbreakfast staffpleasant stayroom servicewould highly recommend this hotelnovi arealots of restaurantsconvenient locationfront desk staffrestaurants and shopping
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1 - 5 of 514 reviews
Reviewed 3 days ago via mobile

Not much bad or good to say. Clean hotel and rooms with a couple local places to eat within walking distance. There was nothing about my stay that “wowed” me but nothing that disappointed me either. The one new thing I experienced was daily text...More

Thank Pplhaze
Response from General M, General Manager at Hilton Garden Inn Detroit/NoviResponded yesterday

Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.

Hotel's Favorite
Reviewed February 18, 2018

We had a great experience here this weekend. We arrived on Friday for a competition on Saturday, and we weren't going to know until about 12:30 in the afternoon whether we needed to stay an extra night. Patrick at the front desk (who also retrieved...More

1  Thank lfs4321
Response from HGINoviGM, General Manager at Hilton Garden Inn Detroit/NoviResponded February 26, 2018

Thank you writing a review about your experience at the Hilton Garden Inn Novi. It’s wonderful to receive your feedback regarding our helpful staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again.

Reviewed 3 days ago via mobile

This is a hotel that knows service. They text to make sure you’re happy. They took snow off car when wife visited without me. Food is good. Fitness center adequate. Rooms are clean and quiet. General manager jumps in at breakfast to make sure all...More

Thank camelsolutions
Response from General M, General Manager at Hilton Garden Inn Detroit/NoviResponded yesterday

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed 1 week ago

I could not find anything wrong in this room even the bathroo. or sofa bed. We did not eat the $13.00 breakfast. Staff friendly. Close to the big conference center. Nicely decorated. Light. Water with lemon to greet us. Did not like the luggage carts...More

Review collected in partnership with Hilton Garden Inn
Thank timhY450XW
Response from HGINoviGM, General Manager at Hilton Garden Inn Detroit/NoviResponded 6 days ago

Thank you for choosing the Hilton Garden Inn Novi. We appreciate all feedback and hope to see you the next time you travel brings you back to Novi.

Reviewed 1 week ago

The check in process was great and the Front Desk Agent went over the HGI promise and the Go Green Program (which I think is an amazing program). Everyone at this hotel was super friendly. The breakfast was great; super clean with friendly staff. Super...More

Review collected in partnership with Hilton Garden Inn
Thank jasonkeltz
Response from General M, General Manager at Hilton Garden Inn Detroit/NoviResponded 1 week ago

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$110 - $250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$110 - $250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (21)
Room & Suite (37)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Tim K
February 23, 2018|
AnswerShow all 4 answers
Response from michelebT6114HQ | Reviewed this property |
No it is not.
0
Votes
Cyril B
April 19, 2016|
Answer
Response from Rubyexplorer | Reviewed this property |
From memory 10pm, but call the hotel to check.
0
Votes
Room Tips
"If you want peace and quiet, stay on the 4th floor, away from pool area which is on the 1st floor. :)"
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"All rooms are quiet and staff shuts doors to rooms so if loud in lobby you wont hear anything"
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"The even numbers are on the highway side, the odd numbers are on the mall side."
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"high floor"
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