We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Holiday Inn Express Hotel & Suites Detroit-Novi

Show Prices
#7 of 16 Hotels in Novi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites Detroit-Novi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

110 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 106: English reviews
Manistee, Michigan
Level Contributor
5 reviews
Reviewed 1 week ago

King suite was comfy and clean and hotel appeared fairly new. Bath and Body Works and Keurig for amenities. Funky smell in the hallway. Hot, full breakfast until noon on weekends was great. Ruby Tuesday next door. Fresh fruit water available in lobby. Staff friendly.

Helpful?
Thank Sherri7013
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for taking time out to complete your survey we appreciate that. We are so happy we fulfilled your needs with our Bath and Body Works soap, shampoo, body wash and lotions also our Keurig coffee pots are great amenities. Our Hot breakfast is sure to fit any hungry guest with plentiful assorted items. Our Snoozapollozia program was Awesome!... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

My friends and I stayed here for a shopping trip to Twelve Oaks. Everyone was so friendly, the room had all the features we needed, everything was very clean, and the breakfast was great. I have a whole new attitude toward Holiday Inn Express!

Helpful?
Thank Candy G
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for choosing Holiday Inn Express for your shopping trip. We want to thank you for all your wonderful comments. We do our best here to completely satisfied our guest in all areas of the hotel. See you next time your in the Novi area. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2016 via mobile

I chose this hotel for the close proximity to the office I was visiting. I only stayed for one night but I was very pleased. Room seemed larger than average, and clean! The hotel manager that checked me in and out was so friendly, personable and most importantly helpful.

Helpful?
Thank Leslie D
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are delighted you found your stay at our hotel so enjoyable. Our staff goes through various training workshops and attend monthly staff meetings. We strive to be a "Great Hotel Guests Love." More 

Huntley, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2016 via mobile

Stayed here for business and was very pleased. Full free breakfast and welcoming staff. Bathroom amenities were great....included extra pack with necessities along with shampoo/conditioner/lotion and mouthwash. Starbucks nearby and Ruby Tuesday right next door

Helpful?
Thank Cassandra M
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are glad you had a good business stay with us recently. Our location is well situated for the easy access of walking or driving. The availability of Starbucks and Ruby Tuesday within walking distance is nice. The Twelve-Oaks Mall and Novi entertainment district is less than 10 miles away with easy access by car or the use of the... More 

Level Contributor
3 reviews
Reviewed August 26, 2016

Love that this place is so close to all the action in Novi. Close to Twelve Oaks Mall. Close to West Oaks shopping. Close to the Fountain Walk. Close to Emagine Novi Theater and great restaurants such as Black Rock, and The Cheesecake Factory. The daily breakfast was good. The staff were friendly. Only one suggestion that they have a... More 

Helpful?
Thank Steven J
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We love that we were able to be a part of your celebration! Happy Anniversary and best wishes for all the years yet to come. The use of the key is usually covered by the Front Desk clerk at check in. We will review the procedures and discuss your suggestion at our monthly staff meetings. We take the input our... More 

Petoskey, Michigan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 20, 2016 via mobile

This is a nice hotel. It is close to the mall and there are a lot of nice restaurants in the area. The staff is very helpful and would go out of their way to accomadate their guests and any of their needs.

Helpful?
Thank llonghorns
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for commenting on our staff going above and beyond the call of duty to assist our guests with the top notch service they deserve! Our main focus is making sure that your experience makes you want to return to our hotel time and time again. Look forward to the next time you are with us! Have a good... More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 20, 2016 via mobile

This hotel is in a nice, safe area. It seems to be a few years young so you get a newer feel. Our room was very clean and the beds were extremely comfortable. Breakfast was decent with your selection of oatmeal, pancakes, eggs, sausage, cereal, biscuits & gravy, and etc. The front desk associates were also very friendly and accommodating.... More 

Helpful?
Thank wnbraker98
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for taking the time to write a review. You pointed out most of the amenities you expect to be good from your hotel. Your closing words say it all! We look forward to you coming back to our hotel the next trip. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2016

Service of a 5 star hotel. Very clean, very well kept. Great breakfast buffet, something for everyone. The desk clerks were pleasant and accommodating. Director of Sales, Sam Salim went the extra mile to ensure the shuttle we used for our wedding ran for as long as we needed and that our wedding guests from out of town were taken... More 

Helpful?
Thank Sidi H
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are so glad that our team helped to make your wedding extra special as you deserved it to be! Congratulations on your marriage!! We keep our staff sharp by holding regular training workshops and monthly staff meetings. We hold the reviews we receive from our guests in high regards as you are the true judges of our merits and... More 

Hoffman Estates, Illinois
2 reviews
Reviewed August 9, 2016

From Paulo at the front desk who makes sure my needs are taken care of, to Ingrid, Elizabeth and Shelly at the restaurant, and finally with Sunny and the morning crew at the buffet; GREAt JOB!!! Chris A very impressed Spire Member

Helpful?
Thank ccella2016
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are glad you are a Spire IHG Rewards Club Member. Your input is very important to us. Your comments about the staff's great customer service proves why we have the slogan of being "Great Hotels Guests Love." Have a great day! More 

United States
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 5, 2016

Stated room #314, room with absolutely no view (facing front building signage facade). May need a few updates as compared to other IHG properties. For example, ironing board was broke and the TVs were analog (not HD) and on the smallish size. Internet tested at 36Mb which was awesome but, unstable so I get getting kicked off. Nice to have... More 

Helpful?
Thank Steven T
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for taking the time to give us such detailed feedback. Our guests are the only ones who can honestly assess our needs and the room for improvement. You touched on multiple areas, some of which are on the radar for upgrades with some remodeling that is on the agenda. Thank you for noticing the little extras that are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (13)
Viewed
View from Room (1)
Viewed
Room/Suite (3)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Novi hotels
2.5 mi away
Hilton Garden Inn Detroit/Novi
2.3 mi away
Hampton Inn - Detroit / Novi at 14 Mile Road
1.7 mi away
DoubleTree by Hilton Hotel Detroit - Novi
Show Prices
Show Prices
Show Prices
1.7 mi away
Courtyard Detroit Novi
4.3 mi away
Staybridge Suites - Novi
3.7 mi away
Sheraton Detroit Novi
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Our brand new hotel in Novi, Michigan is located a half-hour outside Detroit, at M-5 & 12 Mile Rd., the new Holiday Inn Express & Suites in Detroit Novi provides comfortable accommodations near many of suburban Detroit s best businesses & leisure attractions. Business travelers lodging in Novi, Michigan can enjoy our Novi, MI hotel convenient access to several convention & sports arenas including the Rock Financial Showplace, CompuWare Arena & Novi Ice Arena. Nearby businesses include; Nissan, Ryder, ITC, Bosch, Hewlett Packard & MI CAT. Additionally, this Novi hotel has a 24-hour business center & two meeting rooms. Avid shoppers will find several shopping centers within one mile of our Novi hotel near Detroit. The Twelve Oaks Mall & Novi Towne Center are all just a short drive away. Other Detroit - Novi attractions include the Detroit Casinos, Ford Field, Comerica Park, the Holocaust Memorial Center & Second City Comedy Nightclub. While lodging in Novi, Michigan, you can stay connected with the free HSIA & you can enjoy the complimentary hot breakfast bar. Keep up your workout routines with the indoor pool & a well-equipped fitness center. On your next trip to the Detroit area, come Stay Smart at our new Novi, MI hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Detroit-Novi

Address: 39675 Twelve Mile Road, Novi, MI 48377
Location: United States > Michigan > Novi
Price Range: $94 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Novi 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, IHG, Odigeo, Travelocity and Hotels.com so you can book your Holiday Inn Express Hotel & Suites Detroit-Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Novi
Hotel Style:
#6 Family Hotel in Novi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King suite was small with no divider from bed area.”
 of 5 bubbles Sherri7013, 1 week ago | Read review
“Do not stay in Room #314 if you want the best view from your window”
 of 5 bubbles 375stevent, Aug 5, 2016 | Read review
“not applicable”
 of 5 bubbles ViaCestari, Jul 25, 2016 | Read review
“The second floor towards the east end was very good.”
 of 5 bubbles 287petea, Jul 17, 2016 | Read review
“Ask front desk to find a room away from 12 Mile Road”
 of 5 bubbles 880hajimey, May 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay