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Fairfield Inn & Suites New Buffalo

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Fairfield Inn & Suites New Buffalo
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248 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Wheeling, Illinois
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Drove to New Buffalo for a quick get a way with my adult son. Fairfield Inn is close to Four Winds Casino. Good well maintained rooms free wifi breakfast included We were told that there is a shuttle that runs back and forth to the casino all day and into the evening Located just off highway

Helpful?
Thank Steve-the-paperman
Charlotte, North Carolina
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy to get to off the interstate. The hotel was clean and the service very good. It is a basic highway side hotel, but was far enough off the interstate that noise was not an issue. Convenient eating locations nearby. All in all a convenient place to stay when looking to beat the traffic out of Chicago to get to... More 

Helpful?
Thank Laney L
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a well-appointed hotel with a friendly staff. The breakfast was good (pretty standard hotel breakfast). The indoor pool is very small. The room was nice, but no fridge. Very convenient to New Buffalo and I-94. Beware of the price though, this is in Harbor Country and everything is expensive.

Helpful?
Thank Ray R
1 review
2 of 5 stars Reviewed June 21, 2016

I stay at Fairfield inns at least 8 times a year and this one needs some attention. The patio area out back has weeds growing thru the rocks and fence, the umbrella (1) on the patio is broke. As far as the room we had a suite and the cushions on the sleeper sofa had stains on them and then... More 

Helpful?
Thank Michael N
Chris N, Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Dear Michael N, Thank you for taking the time to provide feedback regarding your stay. Please accept our sincere apologies for the cleanliness and upkeep issues that you experienced during your stay. Rest assured that this information will be used not only to fix the items but also use as a training tool to prevent issues such as this in... More 

Flushing, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 19, 2016

I need to give a huge shout-out and thank you to the hotel and especially Eric the manager. We just stayed in the hotel over the weekend with several other family members because we were in town to attend a wedding, and I used my Marriott points to get a room for my parents in-law. They are older so I... More 

Helpful?
Thank JADTraveler
Ludington, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2016

I have been staying at this hotel for about a week for work. When you stay somewhere that long, you really notice the small things. Most of the time "it's just a little thing no big deal..." but when they start adding up you really notice the inconsistencies. This place has a pile of small things like coffee not being... More 

Helpful?
Thank laurenf436
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your feed back. Your opinion is appreciated and welcome, however I would have to disagree with most of it. I will have a conversation regarding the coffee to ensure that it is fully stocked at 5 AM, which it should be daily. If it wasn't when you went to get some I apologize. The waffle batter... More 

chicago suburbs
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 1, 2016

The Hotel is nice. Clean room, comfortable beds and roomy. The staff at this hotel needs to be better trained. They don't answer the phones when you call the front desk. It can take up to 3 times to get them. They phones in the rooms do not let you call out and nobody can tell you why. They tell... More 

Helpful?
2 Thank gannon220
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites New Buffalo. As we pride ourselves on delivering a memorable hotel experience during your travels, it seems we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Kalamazoo
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 20, 2016

We've stayed at the Fairfield numerous times- it's clean, quiet and reasonably priced. The breakfast is better than most and the staff is always friendly and helpful. The only downside that we had this last time was the pool was incredibly cold... really unusable, and the hot tub was extremely hot.. no one was in the pool area but us... More 

Helpful?
Thank cbinkz
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you so much for taking the time to give us your feed back. It is truly appreciated and helps us improve in many ways. Thank you for the kind words, it means a lot, and It is great to hear that you stay with us when you are in New Buffalo. I apologize for the inconvenience about the... More 

Mishawaka, Indiana
Level Contributor
246 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed May 17, 2016

Went here for an anniversary weekend, thinking that they had rectified their issues with the water system.....Wrong. These people just can't get it right!! Still have problems with the hot water, and although we again informed the front desk, there was no offer of compensation, etc. I mean, really? It's been quite a long time now since first reported, and... More 

Helpful?
Thank thevinoman
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for your comments; truly appreciated and help us improve as a team. We did recently have a hot water boiler that went down, that has since been replaced as of last week. I apologize for any issues that you experienced while staying here and understand your frustration. Please contact me if I can be of any further... More 

Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 29, 2016

Stayed 2 nights no hot water either day, talked to numerous people, nothing happened. Would rather sleep in my car. One of the numerous excuses was they had a full hotel and everybody was taking a shower at the same time, impossible.

Helpful?
1 Thank fsu111111111111
Erik M, General Manager at Fairfield Inn & Suites New Buffalo, responded to this review

Hello, Thank you for giving us your feed back about your recent stay. Your opinion matters and is truly appreciated. I want to personally apologize for any issues that you experienced here. I can understand how frustrating that can be not having a hot refreshing shower in the morning. Our goal is to make everyone's stay right and want you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Drive, New Buffalo, MI 49117
Location: United States > Michigan > Berrien County > New Buffalo
Price Range: $119 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn And Suites New Buffalo
Fairfield Inn New Buffalo
Hotel Style:
#4 Romantic Hotel in New Buffalo
#5 Family Hotel in New Buffalo
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