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Hampton Inn Muskegon

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Hampton Inn Muskegon
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284 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location was great for us. The hotel is close to the highway and shopping mall. We were able to leave our motorcycles at the hotel and walk a short distance to a steakhouse. There is a mall (Lake Mall) nearby (walking distance) which is even better. 15 hours on a motorcycle (one way) was all the driving needed for... More 

Review collected in partnership with Hampton

Helpful?
Thank EdwardHjr
Carmel, IN
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the 2nd Hampton Inn we stayed at on our trip and was pretty nice. The room was a good size and clean. I would agree with another review that the pool could use a little scrubbing to get it clean. The only other issues I noticed was that we kept smelling an onion-type of smell in the hallway... More 

Helpful?
Thank Porchswings
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Thank you for taking the time out of your day to review our hotel. I would like to first apologize for any inconvenience our lobby AC might have caused for your stay. My staff and I are fixing it as we speak! Thankfully each room has their own individual AC units are those are working top notch! I am glad... More 

Warren, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Room was very nice. Staff was so friendly, everyone we encountered greeted us, housekeeper (who tried to refuse a tip), breakfast staff, and front desk. Location was great to spend a day with the family at Michigan's Adventure. We will be back!

Review collected in partnership with Hampton

Helpful?
Thank Steve K
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Steve, I hope your family enjoyed Michigan's Adventure, sure is a great place to make wonderful memories! Thank you for choosing the Hampton Inn- Muskegon for your stay. I am please to hear that my staff was very friendly and always welcomed you! Hope to see you again soon! More 

Baton Rouge, Louisiana
Level Contributor
283 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Busy season and we got the last room. Comfortable bed, clean room and a good breakfast selection. Also, Had a pond view with loons. You don't get that everywhere. Staff was very helpful and gave us info on the fireworks display for that evening downtown ;easy access to the highways and close to mall and restaurants.

Helpful?
Thank Rick N
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Rick, I am happy to hear you enjoyed your stay here at the Hampton Inn- Muskegon. Our busy season is upon us but as always we welcome our guests with open arms and love to be able to accommodate fun activities for our families that travel here! Our easy access to the mall and restaurants are always a plus! I... More 

Pontiac, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Very poorly managed by the Assistant Manager Shelby and her staff. They were not friendly at all. The pillows were lumpy and uncomfortable and the rooms were way to dark. My room AC Unit was very loud which made it hard for me to sleep. The staff treats very poorly. Don't stay here.

Review collected in partnership with Hampton

Helpful?
Thank Theawiana E
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Ms. Theawiana, I am sorry to hear that we were unable to accommodate you with your free nights stay certificate, It is our companies procedure to have the certificate on hand for it to be properly used. My crew and I did our best to try and have another copy sent to our hotel but Hilton had no record of... More 

Covington, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was very clean. No signs of bed bugs (1st thing I check). Only downfall was the pool needs a good scrub. Black film on the wall above the water. We would stay again for the room cleanliness alone. If they clean the pool, even better!

Review collected in partnership with Hampton

Helpful?
Thank amywL5780GW
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Ms. Amy, I am happy to hear that your room was up to your standards. I would also like to thank you for your insight on our pool cleanliness, we are always looking for ways to improve and make our guests stay above and beyond! Thank you for staying with us, come back soon!!! More 

Peoria, Arizona
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here on a business trip, hotel is located across from the mall and great places to eat. Staff was friendly and breakfast was good. The place was clean and current. Would recommend this Hampton inn if you are in the area.

Helpful?
Thank Jonathan K
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Jonathan, It is always a pleasure to hear that our guests would recommend our hotel. I am happy that my staff was friendly and our breakfast was good! We strive to make sure our guests have the best stay possible! Enjoy your week! We hope to see you again soon! More 

LIVONIA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel located near US-31 freeway and a lot of shopping and dining options. Very convenient to the Grand Haven State Park. Free internet, free breakfast, free parking. Walking distance to a Target store.

Review collected in partnership with Hampton

Helpful?
Thank Rick G
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Thank you Rick, for staying with us here at the Hampton Inn-Muskegon. I am glad you enjoyed all of the wonderful perks of our hotel location! It sure makes things a lot more convenient when they are so close! Hope to see you again soon!! More 

michigan
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything about this hotel was great. Very clean rooms. Beds were so comfortable Breakfast selection was great they had a large variety Pool area nice and clean. Staff was extremely friendly and very helpful with anything we asked. Great stay

Review collected in partnership with Hampton

Helpful?
Thank chcamommy
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

I am SUPER stoked you had an amazing stay here at the Hampton Inn Muskegon. Our guest's satisfaction is our #1 goal, the great breakfast selection being part of that. I will pass along all of your great comments to my staff! Thank you for staying with us, we hope to see you again! More 

Traverse City
1 review
4 of 5 stars Reviewed June 22, 2016

Wifi difficult to connect and no laundry facilities. Hotel was very nice otherwise and staff was friendly. There were some noisy young kids and parents late at night. Pool was big and lots of towels. Breakfast was very good and a lot to choose!!

Review collected in partnership with Hampton

Helpful?
Thank Tena E
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Thank you for choosing the Hampton Inn- Muskegon for your baseball tournament trip. We always love when teams choose our hotel to stay at. I appreciate your feedback about our WIFI, we are always looking for ways to improve it. I am glad that you enjoyed our many breakfast options. If you return to the area in the future I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover the welcoming hospitality of Hampton Inn Muskegon, MI, hotel - offering a choice of thoughtful facilities and services. Set in Muskegon near rich forests and stunning beaches, this hotel is close to a variety of popular attractions, including PJ Hoffmaster State Park, The Lakes Mall and Michigan's Adventure Theme Park. Enjoy convenient access to US 31 and Muskegon County Airport, just two miles from the hotel.Enjoy a carefree vacation with a range of comforting amenities included with every stay. Wake up to Hampton’s free hot breakfast. If you’re in a rush, grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Plunge into the heated, indoor pool and feel invigorated with a workout in the modern fitness center. Experience a peaceful night’s rest in a bright, airy guest room. Enjoy having a refrigerator and microwave in every room. Stay connected with free WiFi and make use of the professional business center. ... more   less 

Additional Information about Hampton Inn Muskegon

Address: 1401 E Ellis Rd, Muskegon, MI 49444-9768
Location: United States > Michigan > Muskegon County > Muskegon
Price Range: $156 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Muskegon 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
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