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Holiday Inn Muskegon

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Holiday Inn Muskegon
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333 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed 1 week ago via mobile

Clean, comfortable and reasonable. Quiet and quaint (if not a little dated). Walking distance to a little brewery and downtown. Nice in hotel bar/restaurant. Staff very pleasant and helpful. (Didn't use amenities as it was quick business overnight).

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Helpful?
Thank Julieanna1
Grand Rapids, Michigan
Reviewed January 17, 2017

We arrived on New Year's Eve for a party that evening and to spend the night. The staff is awesome! We were greeted immediately and quickly checked in. We were given a bottle of champagne as part of the package. Had a great stay! The food was great (buffet style), plenty of it and fresh and the band was good....

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Thank Gloria C
Wpb Fl
Reviewed January 12, 2017 via mobile

The check in was very pleasant. I went to dinner right after dropping off my luggage at the street grill onsite and it was pretty good. I then went back to my room and turned the heater on. After a while when I started settling in the heater stopped and would not turn on. I called the front desk and...

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Thank romeeko
West Coast, Michigan
Reviewed January 4, 2017

Stayed one night for there New Years Eve party. Check in was easy, room was nice but never saw such a low seated toilet. The party was nice, plenty of food and drink. Room was quiet. Check out was a breeze. I would stay here again.

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Thank Solprovider
IHGService, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Solprovider, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked the New Year's Eve party. On the other hand, we would like to apologize for not living up to your expectations regarding our bathrooms. Reviews like yours are very valuable as they enable us to...

The Villages, Florida
Reviewed December 3, 2016

It has been several years since I've stayed at the Muskegon Holiday Inn and I must say it is a very improved hotel. The room was updated and clean. A number of charging ports to the "modern" traveler are available in the room. The hotel staff was more than pleasant and the two meals I ate in the restaurant were...

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Thank RonW361
Tremont, Illinois
Reviewed November 11, 2016 via mobile

Went to Michigan to attend baby Evan's first birthday party. Beautiful drive, great weather, and had a wonderful time with friends and birthday party. We stayed in the Holiday Inn of Muskegon. Room and facility was very nice.

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Thank dperry416
Zeeland, Michigan
Reviewed October 25, 2016

Well that's disappointing... The hotel is need of a serious facelift. Everything is worn and beat up and there is no free breakfast anymore...something we weren't told until we went looking for it. The wifi is unstably slow. It's located close to the festival we were attendant so we liked that... but pretty much that's all.

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Helpful?
Thank Norman B
IHGService, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Norman B, Thank you for your feedback regarding your stay at Holiday Inn Muskegon. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation by being average and the poor internet service. We will address...

Reviewed October 13, 2016 via mobile

We decided to go to Muskegon after our South Carolina vacation was postponed by Hurricane Matthew. The price was right so we took a chance. Staff was amazing and polite, giving us plenty of local spots to check out.

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Thank Mark G
Marseilles, Illinois
Reviewed September 30, 2016

We were in town for the annual Irish Festival and this hotel is within walking distance to the fest!!!! The hotel is very nice and clean, check in was friendly, rooms where clean, hotel bar was nice, just wish where the bands were playing was a little bigger. We had to sit in the dining area and couldn't really see...

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Thank momofboys000
Rochester, New York
Reviewed September 23, 2016

The Holiday Inn Muskegon is an older property in need of some renovation however the room we stayed in was clean and comfortable if somewhat dated. Two double beds, a fridge and microwave, two large armchairs and TV of course. Free Wi-fi. Pretty fast Wi-if too. We booked using Priceline Express Deals so the price was reasonable for what we...

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Helpful?
Thank Adrian B
IHGService, Guest Relations Manager at Holiday Inn Muskegon, responded to this review

Dear Adrian B, Thank you for taking the time to write a candid review about our hotel. I am very pleased to read that you found our hotel clean, comfortable, and the amenities to your liking. I do apologize if the general condition at the hotel did not fully satisfy your expectations. Your feedback is greatly appreciated as this helps...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Third Street Grille
Third Street Grille
Cuisines: American, Bar, Steakhouse, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Muskegon Harbor!We are the only full service hotel in Muskegon, MI located within the revitalized downtown district the ideal location for both the business and leisure traveler.Perfect for the business traveler, we offer free wireless Internet throughout the hotel as well as in our guest rooms. Additional amenities include 24 hour business center, dry cleaning, free parking in our covered garage and a full fitness facility. We are conveniently located within a few miles of several area businesses. Priority Club Member? We offer PC point members complimentary breakfast Mon Fri.Looking for the perfect summer getaway? We are located within a few miles of the beautiful Lake Michigan beaches. Have some fun in the sun and return to the hotel for a relaxing experience in our indoor heated pool, saunas and whirlpool located within our state of the art Fitness Facility. Looking for additional entertainment? Located a few miles from the hotel is Michigan Adventure, Lake Express Ferry, Port City Princess, and several majestic Lake Michigan lighthouses. Walking distance you will find the Frauenthal Muskegon Theater, Christian Music Festival, Muskegon bike time, Muskegon Lumberjacks and Muskegon Summer Celebration .Join us Mon Fri at the Harbor Steakhouse from 4-7PM for our happy hour. Fri & Sat we offer live entertainment.An adventure awaits you at the Holiday Inn Muskegon Harbor, come visit us today! ... more   less 

Additional Information about Holiday Inn Muskegon

Address: 939 3rd St, Muskegon, MI 49440-1136
Location: United States > Michigan > Muskegon County > Muskegon
Price Range: $89 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Muskegon 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Muskegon Hotel Muskegon
Muskegon Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Muskegon staff and other travelers.
10 questions
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Wilmington, Illinois
over a year ago
Cincinnati, Ohio
Cincinnati, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Muskegon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“With very few stores in walking distance, they had no little store to buy anything like Band-Aids, Q-tips, feminine products, etc.”
 of 5 bubbles mellissak_12, Sep 7, 2016 | Read review
“Rooms toward the street are quieter, the "smoking terrace" in the back is noisy.”
 of 5 bubbles TWC1954, Aug 23, 2016 | Read review
“Choose a room facing the water and marina.”
 of 5 bubbles eagle_christine53, Aug 20, 2016 | Read review
“We had a 8th floor room. Great veiw”
 of 5 bubbles millerlittlegirl, Jul 18, 2016 | Read review
“Don't expect cold rooms, but the staff is very nice.”
 of 5 bubbles B5694NPjims, Jul 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question