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Fairfield Inn & Suites Muskegon Norton Shores

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Fairfield Inn & Suites Muskegon Norton Shores
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156 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Level Contributor
130 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good service, clean room and nice hotel. We stayed in transit for a day with family and enjoyed our stay. Breakfast was nice. Rooms and bathroom were clean. Staff polite and nice. Overall good experience.

Helpful?
Thank Rishi M
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area soon, don't hesitate to stop on by. We would love to have stay with us again. More 

Manila
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 4 nights. After a 45 minute drive from Grand Rapids Airport, we checked-in early evening and front desk person was very nice and processed our check-in quick. Bed was comfortable, room was very clean and smells fresh. Fitness Gym equipments are well maintained. Gym is adjacent to the indoor pool. Breakfast is good. Wi-fi is... More 

Helpful?
Thank Junix19
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to leave this wonderful review! I truly appreciate the great comments about the hotel and the hotel staff. They all work incredibly hard to ensure each guest enjoys their stay with us so I will be sure to pass this comment along to them. I am happy to hear that you enjoyed the food... More 

Moss Beach, California
Level Contributor
139 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 25, 2016

I was tired after my drive from Frankfort, MI and sometimes when checking in late there can be delays, however, I was pleasantly surprised by both the ease of check-in and the speed. I had a very nice room to boot! I would highly recommend a stay here. 35 minutes to Holland, MI which was overbooked.

Helpful?
Thank Cid Y
Burlington, Vermont
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

We stayed here 1 night on vacation. The room was clean and the hotel was walking distance from a couple good restaurants. The breakfast was fine as well-Fruit, yogurt, cereal (hot and cold). We'd stay here again if we were in the area. Plenty of parking. About 7 miles from the Muskegon airport if you're flying in.

Helpful?
Thank 3continentFam
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. If you're traveling to our area gain soon, don't hesitate to call us. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2016 via mobile

Our family was on a long road trip. Called 8 hrs ahead and reserved a room with Shelby for the night. We ended up getting to the hotel at 11pm with 2 tired kids in the car, just to be told that they were completely booked and the reservation was for the next day !!??? When talking to Shelby we... More 

Helpful?
Thank Madalina P
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

I want to apologize that you did not have a room when you arrived at the hotel. I can imagine that was very frustrating after a long drive with 2 tired kids. For that I am truly sorry. As previously stated over the phone there was an error and miscommunication as to what day you planned to arrive at the... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2016

Stayed at this hotel with my daughter for one night last weekend before we started the Michigander bike tour. Nice and clean, professional service. Good value. Front desk was helpful but not thorough - I asked for location of nearest pharmacy. They suggested a no-name pharmacy that was already closed. Didn't suggest the Target store a mere 5 minutes away... More 

Helpful?
Thank MOL L
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Beavercreek, Ohio
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 6, 2016

Our room was fine, though a little small & I found it off that the accordion closet opened up into the bed. I had to keep it shut at all times as there was literally no option to keep it opened, even slightly. It seemed the room could have been arranged better to avoid that. The pool and hot tub... More 

Helpful?
Thank BrittonG
FairfieldMKGNS, Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

I want to sincerely apologize that your stay did not meet the standards to which Marriott is known for worldwide. I have addressed the cleanliness issues with the staff to ensure this is not a problem moving forward. I am sorry that you were not given adequate things to do while in Muskegon. If you find yourself within the area... More 

1 review
5 of 5 stars Reviewed June 1, 2016

Cant go wrong if you chose to stay at this hotel. Everything from the staff to the clean rooms and breakfast were remarkable. Loved our time at this hotel. Will definitely stay in the future when back in town visiting family.

Helpful?
Thank NCade
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2016

The stay was very relaxing. We enjoyed all the nearby restaurants and central location to main highways. The rooms were exceptionally clean and the hot breakfast was delicious. All the staff we encountered were great and truly make you feel at home.

Helpful?
1 Thank Tina F
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Ms. Tina, Thank you for taking the time to give us your feedback about your recent stay. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we would be more then happy to share with you-the must visit attractions as well as some hidden treasures in... More 

Paradise, Michigan
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 26, 2016

Stayed here for 3 nights to attend a wedding. The color scheme of the rooms is a little funky (lime green), but it was clean and comfortable. The refrigerator had a 'quick cool' button, which was nice for when we first arrived. The thermostat was easy to adjust, and the room stayed at the temp we set. The bed was... More 

Helpful?
Thank YooperSpartan
FairfieldMKGNS, General Manager at Fairfield Inn & Suites Muskegon Norton Shores, responded to this review

Thank you for taking the time to write our hotel a guest review, your feedback is vital to our success! We appreciate the great comment about the quality and services we were able to provide you! We hope you chose us for you next stay in Muskegon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Muskegon Norton Shores

Address: 1520 E Mount Garfield Rd, Muskegon, MI 49444-7728
Location: United States > Michigan > Muskegon County > Muskegon
Price Range: $131 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Muskegon Norton Shores 2.5*
Number of rooms: 83
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Also Known As:
Fairfield Inn And Suites Muskegon Norton Shores
Fairfield Inn & Suites Muskegon Norton Shores Hotel Muskegon
Fairfield Muskegon Heights
Fairfield Inn Muskegon Heights
Muskegon Heights Fairfield Inn
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