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Travelodge Muskegon

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3380 Hoyt St., Muskegon, MI 49444 (Formerly Super 8 Motel Muskegon Heights)
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1 room 1 adult
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Travelodge Muskegon
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170 Reviews from our TripAdvisor Community

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Muskegon, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

This hotel, even with the cosmetic upgrades, was just pain dirty. This was new years eve, and sadly, if we were able to find other accommodations, we would have demanded a refunded and left the establishment. My husband only wears white socks, but the time we left the room, they were black. We had to go to the store to... More 

Review collected in partnership with Travelodge

Helpful?
1 Thank lisacV6598WG
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

We sincerely apologize for your unsatisfactory experience with the cleanliness of our accommodations. I am still glad that you liked the water's constant temperature. Thank you for your feedback as we will have our management look into this and remind our housekeeping staff of their duties. We hope that you can still give us another chance to prove how much... More 

O'Fallon, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2015

I stayed here during a vacation last summer for a couple nights. The hotel was very reasonably priced and convenient. I would stay again! I had heard rumors that it wasn't a good, safe place. I had no issue at all and would definitely recommend this place to anyone!

Helpful?
1 Thank 1280Sparky
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

Thank you for giving us a five star rating! I am glad that we have met your expectations with our accommodations and rates. Thank you for your recommendation, and we are looking forward for your next vacation with us! More 

Midland, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015

clean comfortable room on the main floor. Check-in was easy and pleasant, and the staff were welcoming and nice.

Review collected in partnership with Travelodge

Helpful?
1 Thank lindarP1866AV
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We are so glad to know that you enjoyed your stay with us. Please do visit us again soon and thank you so much for doing business with us. More 

Fishers, IN
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 9, 2015

Stayed two nights while in town for the Irish Music Festival. Check-in was smooth - front desk person was very nice. Room was comfortable and clean. Hotel was quiet at night. Back door did not lock, though, which was a bit disconcerting. Never felt unsafe, but surrounding area was not the best. Check-out was easy and quick.

Review collected in partnership with Travelodge

Helpful?
2 Thank murnkam
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the security and location of our hotel. I especially appreciate to know the kind comments you've given with our hotel's accommodations and services. Thank you for this insightful review.... More 

Midland, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed October 6, 2015

Easy to get to, Stayed for 2 nights. Very clean room with a king size bed, refrigerator, and microwave. Bathroom was clean, room was bright and clean. Bed was very comfortable. Staff were very friendly, and helpful. Pleasantly surprised at the value for the money spent. Thank you for an enjoyable stay.

Helpful?
Thank Linda R
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

Thank you for your compliments to our staff and high standards of cleanliness and hospitality. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your... More 

Wauwatosa, Wisconsin
2 reviews
2 of 5 stars Reviewed October 6, 2015

Clean Room Very Soft Bed. Check in had trouble locating my reservation. People in parking lot yelling at each other all night. Someone testing their car alarm at 10 p 1A 2A and 430 A Continental Breakfast area plain , dirty , and just that....juice rolls and waffle machine. Will not stay here again.

Review collected in partnership with Travelodge

Helpful?
Thank John S
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

I am terribly sorry to learn that you experienced so much difficulty during your stay. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future. We hope that you will... More 

1 review
5 of 5 stars Reviewed September 28, 2015

Had a nice pleasant stay. Clean rooms etc. But the staff was exceptional. New manager really works well. Thanks. Will defiantly be back . Nice people there. No need to search for motels in Muskegon anymore just stay there.

Helpful?
Thank joe s
Sunil P, Guest Relations Manager at Travelodge Muskegon, responded to this review

Thank you so much for appreciating our efforts of providing you with great customer service and we are so glad to know that you had a pleasant time with us. We always aim to give you the best services and amenities that we can provide and we are so happy to know that our efforts are well received. We do... More 

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