Shoreline Inn & Conference Center

Shoreline Inn & Conference Center

Traveler (331)
Penthouse Suite
Room & Suite (165)
Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
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About

4.0
#1 of 13 hotels in Muskegon
Location
4.4
Cleanliness
4.3
Service
4.3
Value
4.1
Take a step away from the busy world and relax with a stay at the Shoreline Inn & Conference Center, Ascend Hotel Collection® - the only full service hotel on the water in Muskegon! You’ll enjoy breathtaking views of Muskegon Lake and Downtown Muskegon from our guest rooms with full-wall atrium windows and doors, French balconies and walk-out terraces. You won’t find another hotel like this one in Muskegon. Take a walk along Terrace Point Marina, located just behind our hotel, and watch boats come in and out of the marina — or just watch the sun set. Two onsite restaurants - The Lake Effect Bistro & Lounge and The Lake House Waterfront Grille - offer multiple options for delectable food and drink options... all with complimentary spectacular views! You'll find your guest room arranged to help you feel like you're home with amenities like a microwave, mini-fridge and Keurig coffee maker. Free WiFi will help you stay connected whether you’re here for business or pleasure. Additional amenities include an indoor pool with two hot tubs, an outdoor pool (open seasonally), fitness room and coin-operated laundry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Hair dryer
Room service
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Marina View
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!

Location

750 Terrace Point Rd, Muskegon, MI 49440-1100
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Muskegon Airport
Gerald R. Ford International
44.5 mi
See all flights
703Reviews10Q+A100Room tips
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Detailed Reviews
Kristy M wrote a review Dec 2023
Rothbury, Michigan
Hotel's Favorite
5.0 of 5 bubbles
Front desk was friendly and easy check in. Bed was comfortable. Room was clean. Rates were reasonable for top floor penthouse. VIEWS WERE AMAZING! Marina, lake and city lights from this corner room. Only down side was no breakfast offered besides some pre-made warm up sandwiches. But that was ok. Plenty of amazing breakfast options in town are available.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeaAlby wrote a review Jul 2020
Winchester, Indiana
3.0 of 5 bubbles
This place was just "okay". The pictures made it look much better than it really was. The hotel is a bit dated and in need of a refresh and a deep clean. The beds and bathroom were clean, but there were some serious cobwebs in the corners of the ceiling and layers of dust on the ac vents. The mini fridge had smudges on it, the counters had crumbs, and the side of a dresser had what looked like boogers stuck on it. A few lysol wipes made me feel better, but it shouldn't have been necessary. My husband talked with the front desk about it, but the only option was to downgrade us to a much smaller room. So we stayed and made the best of it. The AC wasn't working in our room, bit maintenance was there quickly and got it fixed, which was great. We had a great view of the harbor and sunset! The patio railing was a little rickety and not very clean either. Most of the indoor amenities were closed because of Covid, but the outdoor pool was still open with a limited amount of people allowed in at once. Overall, the people were very nice, and we made it work, but I was disappointed in how "just okay" this place was.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
angelakay2424 wrote a review Jan 2020
Muskegon, Michigan
3.0 of 5 bubbles
The building and atmosphere has a cool old fashion style. The front desk staff were very friendly and helpful. The downfall was that the rooms had a deodorizer in the carpets that is so strong it kicked off a bad allergic reaction. The hallways then have air fresheners that spray every so often. If you have any sensitivity with migraines and asthma to strong scents just beware.The solution turned out to be a handicap accessible room - where they do not use those doederizing chemicles.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veronica Berkemeier wrote a review Jun 2021
Rives Junction, Michigan
2.0 of 5 bubbles
Multiple staff watched me, a mother, push a large heavy cart up to my room with a baby on my hip while holding my toddler's hand. No help was offered. I called 4 times to make sure I had a pack and play in my room and even confirmed at check-in, and when I got to my room there wasn't one. I had to request it again. Then when they finally brought me the pack and play, they didn't bring a sheet, and when I requested one the very underdressed staff said we don't have those. He said he could bring me a normal sheet but that's a suffocation hazard. I had to go all the way downstairs and complain and come to find out they actually had 2. The staff was too lazy to even find out. I could have overlooked the unkept dated hotel if the service had been on par but it wasn't. The price for this hotel is exceptionally overpriced. I wouldn't stay again for half that price. Not only that but breakfast was supposed to be included and they said they can't do it because of COVID. I just got back from other hotels and they all delivered food to my room. They should have at least offered a discount since they advertised breakfast was included and it wasn't. False advertisement. The bathroom soaps and amenities offered at this hotel were cheap and didn't match the price charged.
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Date of stay: June 2021
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
veryuniquetraveler wrote a review May 2021
NEBRASKA
3.0 of 5 bubbles
For starters, we made reservations many weeks before our arrival. We were confirmed for a corner suite. Upon arrival, clerk said they didn't have any left. We showed our confirmation and they spent 15 min. saying they had no top floor rooms available. Well, who cares about a top floor room? We only wanted the corner room we had been promised. Finally, we were given a corner room on a middle floor.
Upon arrival at our room, the door was ajar. This was a first in all our travels. I wondered if we had been given a room that had already been assigned or if a stranger or staff was in the room. All was clear, but it really gave me an uneasy feeling. The room did not have a bolt across the door which really made me feel unsafe during the night.
We didn't care for the fact that we were given codes to scan to get area restaurant menus. We couldn't get them to work. Besides, some people don't use a smart phone.
Oddly, the room had two nonexistent "Juliet" balconies, and one real balcony. Unfortunately, the real balcony wasn't facing the sunset. I really don't understand the point of sliding glass doors to nowhere. All should have opened onto real balconies.
The corner room had great views, but you could only sit on one side of the building. They could have at least laid out the furniture so the table and chairs we in front of the sunset. Overall, layout of the room didn't make much sense. There were two beds, but only one TV that could only be seen from the one bed and not even from the table. TV had a poor selection of channels and the guide incorrectly listed what was supposed to be on several channels. The closet was inside the bathroom and overall the bathroom was small and the vanity had nowhere to set a toiletry bag. The bathroom door squeaked badly and needed oiled.
Only ice in the entire building was located inside the gift shop, making it difficult to get ice for your cooler.
There was supposed to a bistro on the property, but it wasn't open. Only breakfast offering was to purchase microwavable sandwiches in the gift shop. Well, NO thank you!!!!!!!! They could have at least offered something fresh and free. There are no options close to the hotel for breakfast and you only have one option within walking distance for dinner.
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Date of stay: May 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa P wrote a review Jul 2020
1.0 of 5 bubbles
I was so excited to stay here based off pictures but upon arrival the lady was rude, room was hot and ac didn't work well, no screens to open balcony doors, not very clean, the pool was over crowded and no staff in sight to correct this, and they charged my cc another $50 on top of the $217 without telling me claiming it was a deposit well um why was this not mentioned to me? Also says individual wrapped food could be delivered due to covid thru room service just to be told they won't se d staff up to rooms at all. Um not cool. I won't stay here again and won't recommend this place. Also waiting for my $50 to be placed back onto my CC. 🙄
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Date of stay: July 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lg2tb wrote a review Aug 2020
Detroit, Michigan
5.0 of 5 bubbles
We forgot how remarkable this hotel is until we checked in (thank you Colette and Stephanie) and opened the door to room 1007. Above and beyond service, beautiful king room with wet bar, microwave, full size fridge and what is it about the super comfy bed and sheets in this room?! A rarity, all rooms allow you to open door walls providing fresh air (that’s a sliding glass door to you non-Michiganders). You can choose between balconies, marina views, rooms with fireplaces and/or jacuzzis. Avoid disappointment. If you have a room preference ask for a guarantee at booking time (may cost a tad more but is well worth it). While Michigan is not known for it’s hotels, this is certainly a diamond in the rough. Also highly recommend a sunset dockside table at the properties Lake House Waterfront Restaurant just steps from the hotel. Great whether alone, with friends/family or couples. LOVE everything we’ve ever tried here. Tonight the Crab Cakes, Shrimp Tacos, Midsummer Tonic, Expresso Chocolate Martinis were to die for (thank you Rochelle). The Shoreline Inn Hotel staff is excellent. Awesome service. No, we don’t have ties to those who work here, know nothing about Muskegon but with the excellent consistent service it has become one of our favorite one night get aways, a mini-vacation.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachel W wrote a review Jul 2021
Nashville
1.0 of 5 bubbles
We chose this hotel based on the reviews and the quality, we are from Nashville and used to spending a good amount on nice hotels. We booked the king and Queen suite. When we arrived the inside was so dated but we overlooked that and waited to get to our room. When we arrived to our room it was INFESTED with spiders, dozens upon dozens inside of the room and on the ceilings, webs made on the door frames and the “lake view” was obstructed by the thousands on the windows and doors from the outside, it was without a doubt the most uncomfortable I’ve ever felt in a room. We went to the front and the kind receptionist (Ellie) apologized and switched us to another room which was just as bad but also had a bandaid on the wall to cover a hole, it was deplorable. While Ellie went to find another room she told us we could let our kids enjoy the pool as we have 4 kids who were dying to swim. We went down to the pool and I had to sit outside because the chlorine was so strong it was burning my eyes just being near it, all other guests were also complaining and evacuating due to the chlorine. My husband and went to the 3rd room to inspect before we brought all 6 suitcases in and it was just as bad as the others. I cannot believe a place like this would even have the audacity to charge or think they are worth $300 a night. We ended up checking out and driving 20 minutes to a best western as that was all that was left last minute and it was a night and day difference. We were also issues a refund but have yet to see that enter our bank account and/or receive out security deposit back, it’s been 5 days.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
theoljohnnyboy wrote a review Jul 2020
New Florence, Pennsylvania
4.0 of 5 bubbles
We stayed for 3 nights and really did enjoy our stay. There was some sort of goof with our reserved room at check in, but the staff member that handled our check in bent over backwards to try and make it right. The room was clean and comfortable. As others have said, the decor is really neat, and also though the pictures make the hotel look remarkable it is a bit dated. The hotel location is very good, 15 minutes from the beach. Many eateries within 10 minutes. Breakfast is not currently being served due to the pandemic. The indoor pool is currently closed due to the pandemic, and we did not make use of the outdoor pool so i cannot comment on that. We would stay here again for sure.
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Date of stay: July 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alfalfa wrote a review Aug 2021
Cincinnati
5.0 of 5 bubbles
My wife and I have stayed at the Shoreline Inn 4 or 5 times over the past couple of years. The hotel is situated on Muskegon Lake. Rooms on the west side enjoy a nice view of the lake and the marina. Rooms on the east side view the parking lot. The personnel at the desk are very friendly and helpful. We were checked in by Alanna who put us into a beautiful room on the ninth floor with a view of the lake. Some of the usual services were unavailable because of the labor situation. There is a breakfast normally available for $10 per person. The breakfast was discontinued when we stayed. However, we found a nice breakfast at Carmen's Cafe, 0.5 miles away for about the same cost. The room service is very limited. We stayed 5 nights but only had the room serviced on one day. We were checked out by Kelsea. She has been at the desk for all the visits we have made to the Shoreline. She is a wonderfully friendly person and has a very cheerful personality. She really knows how to serve the customers and I look forward to seeing her when we visit.
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Date of stay: August 2021
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Best views are on the west side.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hthrgrg asked a question Oct 2020
Anderson, Indiana40 contributions7 helpful votes
Is your indoor pool currently closed due to Covid?
Answer from Emad K
Bloomfield Hills, Michigan17 contributions8 helpful votes
When we were there late August and early September, the answer is yes it was closed.
laurenhop86 asked a question Aug 2018
Zeeland, Michigan
When do you close your outdoor pool?
Answer from Cello12345
Urbana, Illinois700 contributions158 helpful votes
The marina next door has an outdoor pool, but the hotel pool is indoor. It was under construction when we visited this spring.
Answer from Lisa G
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience directly with the hotel.
Answer from Shadowe10
Ocala, Florida191 contributions68 helpful votes
Agree with 932monam... the bike path is lovely and well maintained.
Kim B asked a question Jun 2017
Newcastle, Canada13 contributions9 helpful votes
any problems with tv
Answer from Michelle H
Gaylord, Michigan53 contributions4 helpful votes
No problems with the TV- the controller took a little time to figure out...
Steve P wrote a tip May 2024
Mishawaka, Indiana70 contributions12 helpful votes
5.0 of 5 bubbles
"Make sure to get lake view with balcony for best experience."
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Amies wrote a tip Sep 2023
Hastings, Michigan26 contributions2 helpful votes
5.0 of 5 bubbles
"The outdoor pool was still open on our stay in September and it's heated! The restaurants are not open for breakfast but they had a little nook with coffee and small plate "
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Bob and Lisa B wrote a tip Oct 2022
Rolling Meadows, United States4 contributions1 helpful vote
5.0 of 5 bubbles
"Be warned of third party reservation sites that charge a service fee. Book directly with the hotel. "
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Karenjanerebecca wrote a tip Aug 2022
Chatham, Canada120 contributions28 helpful votes
5.0 of 5 bubbles
"Ask for a water-view room."
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karenjanerebecca wrote a tip Aug 2022
Chatham, Canada5 contributions4 helpful votes
5.0 of 5 bubbles
"Ask for a water facing room when making a reservation."
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PRICE RANGE
$154 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shoreline inn at terrace point hotel muskegon, shoreline hotel muskegon, shoreline hotel at terrace point
LOCATION
United StatesMichiganMuskegon CountyMuskegon
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Shoreline Inn & Conference Center $192 ($̶2̶3̶1̶) - Muskegon, MI

Frequently Asked Questions about Shoreline Inn & Conference Center
Which popular attractions are close to Shoreline Inn & Conference Center?
Nearby attractions include Hackley and Hume Historic Site (0.6 miles), USS LST 393 (0.5 miles), and Muskegon Museum of Art (0.5 miles).
What are some of the property amenities at Shoreline Inn & Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shoreline Inn & Conference Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Shoreline Inn & Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shoreline Inn & Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Shoreline Inn & Conference Center?
Conveniently located restaurants include The Lake House Waterfront Grille, Carmen's Cafe, and Pigeon Hill Brewing Company.
Are there opportunities to exercise at Shoreline Inn & Conference Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Shoreline Inn & Conference Center located near the city center?
Yes, it is 0.6 miles away from the center of Muskegon.
Are any cleaning services offered at Shoreline Inn & Conference Center?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Shoreline Inn & Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shoreline Inn & Conference Center?
Many travelers enjoy visiting Hackley and Hume Historic Site (0.6 miles), USS LST 393 (0.5 miles), and Scolnik House of the Depression Era (0.5 miles).
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