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Soaring Eagle Casino & Resort

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Soaring Eagle Casino & Resort
Soaring Eagle Casino & Resort
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580 Reviews from our TripAdvisor Community

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There are newer reviews for Soaring Eagle Casino & Resort
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Showing 580: English reviews
Pittsburgh
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

Stayed here for one night, and really enjoyed my stay. The trip consisted of myself and my 19 year old daughter. Since the gambling age here is 18, when she comes to visit from college, we usually hit a casino for an evening. This was our first visit to Soaring Eagle and will definitely return. We had tickets to a... More 

Helpful?
Thank love_to_vacation38
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Love_to_vacation38, Thank you for writing such a detailed review of the Soaring Eagle Casino & Resort! I am happy to see that you not only enjoyed your stay with us but you also enjoyed the Jim Gaffigan concert. As a property we work very hard to maintain our AAA Four Diamond rating and one of the ways we do so... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

They treat the veterans with respect. We had a good room on a non smoking floor. The staff was very friendly and polite.The food is excellent! Wide variety of places to eat. And the wait staff is very attentive. Rodney in the buffet answered all our questions. We will come again.

Helpful?
1 Thank pkmackie
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Pcmackie, First, I would like to thank you for your service, it is much appreciated. Secondly, I want to thank you for taking the time to write a review for the Soaring Eagle Casino & Resort. I am elated that you were able to utilize our Hero Card Program and stay with us. Our staff works very hard to maintain... More 

Detroit, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed December 18, 2014

we went here during the week for a friendly get away... rooms were clean but decor was very dated and drab. we were late to check in and it took the clerk about 30 minutes to complete our check in. Food is just ok, glad we won a bit at the slots, got comps for dinner..

Helpful?
Thank lisatay15
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

lisatay15, Thank you for taking the time to write a review for the Soaring Eagle Casino & Resort. I am glad that you found the rooms to be clean. Our Housekeeping Department works very hard to keep our rooms kept at a Four Diamond Standard. I do apologize that you felt that the décor was outdated; we will be updating... More 

Grand Rapids, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed December 15, 2014

I will never go back to Soaring Eagle, and this is why…We arrived on a Saturday at 1 pm. We knew it was early to check in, but we took a chance. The room (king suite) was not ready, but we registered anyway. So we proceeded to do some gambling. We sat down at the Crazy 4 table and did... More 

Helpful?
5 Thank gamble4food
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear gamble4food- First, I want to take a quick moment to thank you for your lengthy review of our property. I am disappointed that it seems to be that we missed the mark at every turn. While I cannot speak of your Casino experience as I am the Training Manager for the Hotel, but I will definitely pass along your... More 

Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 2, 2014

Went there for a business conference. The accommodations were nice. The bed was comfortable and the grounds were well kept. Not much to do around there if you aren't a big gambler. The restaurants were pretty busy most of the time so we never ate at any of them but the snack bar was good. I wasn't too thrilled with... More 

Helpful?
3 Thank John W
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

John W, First I would like to thank you for taking the time to write a review of your stay at the Soaring Eagle Casino & Resort. While we may not be located on the Las Vegas strip we are one of only three Four Diamond properties north of Detroit in Michigan. I am pleased that you found the beds... More 

St. Johns, Michigan
Level Contributor
147 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed at the resort with our 2 girls. The pool area is very nice. I thought the water was a little cold, but the kids didn't seem to mind. They loved that they could hear music piped in under the water. Very cool! There was a hot tub both inside and out. The outside one was really nice at... More 

Helpful?
1 Thank alwaysreadyfortravel
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

alwaysreadyfortravel, Thank you so much for writing a review for the Soaring Eagle Casino & Resort, your opinion is highly valued. I am thrilled to read that you had a “very nice” stay and that our property is as enjoyable as you anticipated. Our indoor heated pool is one of the largest free form pools in the Midwest and does... More 

Canton
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 30, 2014

Went to the Soaring Eagle as part of an organized bus trip organized by Palmer Travei in Canton, Ohio. I must say I was the nay sayer how doesn't do bus trips but this was really nice. Hotel was beautiful as well as the casino. Food was good except I would stay away from the buffet not very good! The... More 

Helpful?
1 Thank 180lovetotravel180
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear 180lovetotravel180- On behalf of the Soaring Eagle Casino and Resort, I want to take a quick moment to thank you for your recent trip to our property. It sounds like you had a great time while you were here! Obviously, the best part about your trip is the fact it sounds like you were a winner. Congratulations! I am... More 

Ohio
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 27, 2014 via mobile

We stayed here for the Everclear/Collective Soul concert. And we stayed here a year ago for the ZZ Top concert. Not a huge venue but a nice size. Very well organized with friendly staff. Casino was nice. It was nice to win! ;) Our hotel room was clean and well stocked. Beds were very comfortable. The buffet was not huge... More 

Helpful?
1 Thank Lisa H
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Lisa H- On behalf of the Soaring Eagle Casino and Resort, we are delighted that you enjoyed your recent experience staying here and attending the Everclear/Collective Soul concert. I wholeheartedly agree with you that our Entertainment hall is a nice size, not too big and not too small. Also, thank you for your kind comments about our staff here,... More 

Garden City, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 27, 2014

Paid for a package that included $160 worth of SPA credit. Our couples massage was impossible to schedule and ended up being cancelled. So I purchased a package and ended up spending extra $$ ???? Why would you sell services you can't furnish. The Spa manager or hotel manager never called to resolve. They have my money and don't seem... More 

Helpful?
2 Thank Mike B
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Dear Mike B- Thank you for taking the time to fill out a review of our property regarding your recent stay. On behalf of the Spa and Hotel Management teams, I apologize for you not being able to use your spa credit during your stay. I can certainly understand your frustration with not being able to use a service that... More 

leroy
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed November 17, 2014

Had written before what a great deal the Veteran's Hero Card "perks" were, but guess the casino didn't realize just how many veterans there were in the area. The $20.00 promo dollars every week has been reduced to twice per month, free room must be booked a month in advance, & the discounts on dining have been converted to dining... More 

Helpful?
7 Thank rychrlim
SEProperties, Guest Relations Manager at Soaring Eagle Casino & Resort, responded to this review

Rychrlim, First, I would like to thank you for your service as it is highly appreciated. Thank you also, for your review of the Soaring Eagle Casino & Resort. Our Player’s Club programs are constantly changing in order to offer various perks and promotions. I am happy that you are able to utilize the Hero card promotion! I do apologize... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Soaring Eagle Casino & Resort is the Midwest's premier gaming and hospitality destination offering top-name entertainment year-round, award-winning dining, high stakes bingo and a full-service spa. ... more   less 

Additional Information about Soaring Eagle Casino & Resort

Address: 6800 E Soaring Eagle Blvd, Mount Pleasant, MI 48858-8432
Location: United States > Michigan > Isabella County > Mount Pleasant
Price Range: $153 - $280 (Based on Average Rates for a Standard Room)
Number of rooms: 516
Reservation Options:
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Also Known As:
Soaring Eagle Casino And Resort
Soaring Eagle Hotel Mount Pleasant
Soaring Eagle Resort
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