Carols Beau Rivage

Carols Beau Rivage

Traveler (2815)
Viale di accesso al mare
Pool & Beach (932)
Camera doppia standard
Room & Suite (520)

View prices for your travel dates

$159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#5 of 26 hotels in Mersa Matruh
Location
4.4
Cleanliness
4.3
Service
4.0
Value
4.0
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Romantic
Languages Spoken
English, French, Arabic, Italian
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Water sport equipment rentals
Children's playground
Secured parking
Public wifi
Hot tub
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Poolside bar
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Massage
Pedicure
Salon
Steam room
Waxing services
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms

Location

El-Obayed Bay, Mersa Matruh 51512 Egypt
Name/address in local language
Getting there
Mersa Matruh Airport
11.4 mi
See all flights
2,021Reviews126Q+A62Room tips
Traveler rating
  • 996
  • 632
  • 223
  • 78
  • 92
Time of year
Traveler type
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Detailed Reviews
razvan b wrote a review Sep 2021
1 contribution
4.0 of 5 bubbles
We were enjoying our stay at the hotel at the beginning of September. Below our impressions:
Great beach and a very calm , clear and warm water
Very clean, starting from the beach, hotel, pool, garden till the balcony of the room
The rooms very nice and every day cleaning
The food had many varieties so it is imposible not to find something delicios. Mix of Arabic and European cuisine
The whole staff very friendly .
Great entertainment team very active from morning till the evening show's
Water sports activities were great but to bad you do not have many info about that in the hotel

We enjoyed the intercultural mix with Arabic guests, and even we made new friends with the local guests

Thank you to the management of the hotel for the effort to make us feel special
Read more
Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Rooms at higher levels have great views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eid Ibrahim, General Manager at Carols Beau Rivage
Responded Aug 20, 2022
Dear Sir, It was our honor to welcome you and your wife at our hotel and we are waiting for the pleasure to welcome you again Thank you Eid Ibrahim General manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammed G wrote a review Sep 2021
Cairo, Egypt1 contribution
3.0 of 5 bubbles
Location is fantastic with great and clean beach and pool , food is very bad , no varieties in food or quality , food taste less than normal , staff trying to be helpful but they do not have enough experience in hospitality or servicing, most of staff undergraduates and trainees .
very over priced , you will find another location with half price and better services.
if you are looking only for beach regardless service and price this will be suitable choice
Read more
Date of stay: September 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Building C is the best , near to pool and beach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AhmedAgaty wrote a review Aug 2023
Cairo, Egypt6 contributions
3.0 of 5 bubbles
We stayed there for 3 nights starting august 16th.My daughter is 12 years and a half but the policy of the resort obliged us to pay an adult package for her. I didn’t argue about that policy tho it is quite unfair and I expected some cooperation from the management to make this payment worth it. When I checked in I requested from Miss Injy at the front desk to do her best to try to give me an upgrade in my room which she refused saying I will choose a good room for you, so I asked her if I could take two hours delay for y check out till two pm but she said that’s only possible if I pay and extra charge 50% of the stay per night. I consider her response way too unfriendly , far from what you expect in the front office of a five star hotel. The restaurant and the food was nice and with good variety and Mister Mohamed Mahmoud couldn’t do enough to make us enjoy our meals. On entering the room it was a standard double bedroom with two beds tho I payed for triple and the extra bed did not arrive until I requested it! The beach and the sea was really beautiful. I would have been even happier if they could skip watering the plantation with foul smelling water that gave me moments of displeasure whenever the pipes started irrigation. The flies were also annoying on the shore the entertainment at the evening was amazing and the local snacks were a good surprise. In short I think that such a good hotel deserves better keeping good value for money.
Read more
Date of stay: August 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Bring insect repellent and try to choose and renovated room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romany Gerges wrote a review Jun 2023
San Diego, California3 contributions4 helpful votes
1.0 of 5 bubbles
I was very disappointed and upset when i just go inside here. This place is maltreated with unprofessional and rude staff starting with Mr . Ehab ( manger) who’s told me completely opposite sentences in same conversation going to waiters whose very hard to get on to take your order . If i could put no stars i would because it was overpriced I made a reservation during them and choose top of every single item and got the lowest wristband and lowest service and we were in the process of moving our stuff out and he was just being rude impatient and trying to manipulate me and my child while my fiance was downstairs putting the stuff away. But I would never let that happen, I just feel like they need better staff members who are mature well mannered and have respect for other people and they also need a different janitor cleaning the rooms because the one they have doesn't change out the blanket or wash any of the blankets and towels. Not to mention it smells like mold right when you walk in the room, and the pills smell like s*** so I had to use my own towels blankets and i Went to Rixos Alameen and four seasons san stefano cheaper and no compare to this poor hotel services I’m not feel comfortableI wouldn't recommend this to anybody this has been the worst experience for me and my family, they are ridiculous and very unprofessional rude and immature!!!!!!! 😡😡
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmad Menshawy wrote a review Nov 2022
Cairo, Egypt8 contributions49 helpful votes
5.0 of 5 bubbles
The greatest hotel in the best city matrouh
I stayed here in June 2022 with my family. white and clean sand beach and turquoise sea . the receptionist helped me to have connected room easily and make early check in without charge ( unfortunately forget her name ) and the man who cleaned and tidied the rooms was creative (Mohamed)
It is unique hotel in egypt look like Hawaii atmosphere
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomáš M wrote a review Aug 2022
2 contributions
4.0 of 5 bubbles
We've had an amazing experience during our stay in Carols Beau Rivage. While the rooms were a bit older, the hotel staff was always super friendly and helpful.

Special thanks to the guys behind the bar and the coolest animators Sonik and Tommy (in the picture) who made the whole beach dance and laugh. They prepared a special music night for us where they joined us to party. Sonik also made special effort to learn a few words in our language which made us feel very welcome in the resort.

Thanks once again to the hotel staff.
Read more
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eid Ibrahim, General Manager at Carols Beau Rivage
Responded Aug 30, 2022
Dear Guest, Have a nice evening Thank you for visiting our hotel and we are looking for the pleasure to welcome you again Thank you Eid Ibrahim General manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmed E wrote a review Aug 2023
Alexandria, Egypt3 contributions2 helpful votes
3.0 of 5 bubbles
The room was clean and neat.
The beach is wonderful and the sea is great but the towels are over-used. The animation team is bad and boring. The food is nice especially the sweet corner but the varieties are limited and no daily change in snacks.
The receptionist gave us a city view room in the back building with side view for the sea far from the beach while our reservation was sea view and gave us an excuse that the front buildings are superior upgraded rooms.
Read more
Date of stay: August 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hoda T wrote a review Aug 2021
2 contributions2 helpful votes
5.0 of 5 bubbles
We had relaxing time at this amazing hotel. The location is great. The beach was beautiful! I really felt like I was at the Caribbean and you can tell by the palm trees that surrounds beach and the hotel. The beach itself is sandy beach and the water is incredible.

A special thank you to Abdo, Marina, and Sandy from the reception for their warm welcome and assistance. Waleed from the Housekeeping, the suite was clean and top notch. Farid and Mina from the beach bar who ensured that we had a great experience. Abderahim from the Recreation team as well. Lastly, the kitchen team at the main restaurant especially Chef Moustafa from the cold kitchen and the Pastry Chef for their creativity.

I recommend this beautiful hotel and can't wait to come back for a visit.
Read more
Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eid Ibrahim, General Manager at Carols Beau Rivage
Responded Sep 3, 2022
Dear Miss Hoda, Have a nice morning It was our honor to welcome you at our hotel and we are waiting for the pleasure to welcome you again. Thank you Eid Ibrahim General manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feky wrote a review Jul 2021
Chicago, Illinois12 contributions14 helpful votes
3.0 of 5 bubbles
The hotel has great facilities, and has one if the best beaches I’ve ever seen! With that said , there’s a lot of improvement needed when it comes to management. Starting with chasing customers for towel cards and imposing a fee for losing it though that doesn’t happen in any other hotels to members of the crew knocking at your door at different times to ask how many people are in the room now ending with our visitors being rudely stopped from entering the hotel beyond the lobby.
Again the beach and facilities are great, but the service still needs A LOT of work!
Read more
Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc Nached wrote a review Jun 2022
Ottawa, Canada7 contributions1 helpful vote
5.0 of 5 bubbles
Where can I start ?
From the start till the end this vacation was amazing .
Well spent time and money .
Beach : crystal clear , the best you can see and swim in . Lots of shades too .
Food : high quality with lots and lots of variety .
Bar : very professional and always smiling .
Towel centre : lots of towels and they are happy to help all the time .
Animation and shows : the group was amazing from the morning till the evening they are around you making sure to create your best memories. Luka , Mimo, batot and Tommy are always helping out , water aerobic,belly dancing teaching , Beach volley , etc and also at night mini disco for our little kids 6 and 4 years old and also the professional shows like the fire show and fakeer was so amazing .
Finally the best place I have ever visited from long time ago .
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eid Ibrahim, General Manager at Carols Beau Rivage
Responded Jul 15, 2022
Dear Guest Have a nice day Thank you for visiting our hotel and we are looking for the pleasure to welcome you again Thank you Hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miriam asked a question Aug 2023
Bergamo, Italy39 contributions49 helpful votes
Vorrei sapere se devo portare il phon?
AhmedAgaty wrote a tip Aug 2023
Cairo, Egypt6 contributions
3.0 of 5 bubbles
"Bring insect repellent and try to choose and renovated room "
Read full review
Sára Č wrote a tip Aug 2023
1 contribution
4.0 of 5 bubbles
"Sometimes they don't have glasses left in the bar. So bring you're own cup"
Read full review
Othman A wrote a tip Jun 2023
Egypt101 contributions17 helpful votes
4.0 of 5 bubbles
"Eat carefully Enjoy the lovely pool Take higher floor, there's always a lift"
Read full review
Dr Saad SHAMA wrote a tip May 2023
Alexandria Governorate, Egypt397 contributions127 helpful votes
3.0 of 5 bubbles
"Avoid to go at offseason out of June to August"
Read full review
Rachele M wrote a tip Sep 2022
Padua, Italy3 contributions
4.0 of 5 bubbles
"higher floors front view were really dope"
Read full review
Not the right property for you?
There are more places to choose from in the Mersa Matruh area.
PRICE RANGE
$170 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carols beau rivage hotel mersa matruh
LOCATION
EgyptMatrouh GovernorateMersa Matruh
NUMBER OF ROOMS
289
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CAROLS BEAU RIVAGE

Frequently Asked Questions about Carols Beau Rivage
What are some of the property amenities at Carols Beau Rivage?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Carols Beau Rivage?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Carols Beau Rivage?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Carols Beau Rivage?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Carols Beau Rivage?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Carols Beau Rivage have an airport shuttle?
Yes, Carols Beau Rivage offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Carols Beau Rivage have airport transportation?
Yes, Carols Beau Rivage offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carols Beau Rivage?
Yes, dry cleaning and laundry service are offered to guests.
Does Carols Beau Rivage offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Carols Beau Rivage?
The staff speaks multiple languages, including English, French, Italian, and Arabic.
Does Carols Beau Rivage have any great views?
Yes, guests often enjoy the ocean view available here.
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