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Carols Beau Rivage

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Agiba Rd. El Obayed Bay Al Kasr District, Mersa Matruh, Egypt
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1 room 1 adult
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Carols Beau Rivage
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1,219 Reviews from our TripAdvisor Community

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Alexandria, Egypt
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

overall, it was less than OK. First things first, food was terrible,no variety,utensils were dirty,tables were sticky.The pool was fine. The only reason that kept me from complaining .. is that the beach was more than spectacular.also .. imagine a jetskii ride (15 mins) 300 pounds!!!!!!!! HOW?! i guess the room was nice .. personally, i would not visit this... More 

Helpful?
Thank Mostafa-elfeky666
Cairo, Egypt
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 19, 2015

I stayed there during October. The rooms are very good. View is marvelous. Sea is like no other places. Staff is very helpful but the only complain was concerning Food quality & varieties. This wasn't the level of 5 stars Hotel. if this improves it will be much more satisfaction. Meeting room wasn't good but can have an average rate.

Helpful?
Thank Rafik A
Cairo, Al Qahirah, Egypt
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 29, 2015

The hotel location is very good, it's facing an amazing beach. The service staff are very good and honest. I left an a good amount of money in the room when I checked out and was surprised that the head of house keeping, Mr. Hazem Mohamed, took the trouble to find my phone number and called me to see how... More 

Helpful?
Thank Amr B
A TripAdvisor Member
3 of 5 stars Reviewed September 22, 2015 via mobile

Hotel beach is unbelievable it's very clear Hotel is average,you pay more than you get simply the price is for an expensive 5 stars hotel while the hotel should be ranked as 4 stars. Quality of food is good but there is not a big variety Staff are friendly

Helpful?
Thank A TripAdvisor Member
Cairo
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 19, 2015

I have visited Carols with a large number of my family members on an all inclusive package basis. our rooms were great, the facilities were excellent. Sea was breath taken. Some point which they must work on: 1- the food was very good at the main restaurant, but was kind of repetitive on the 4 nights which I stayed. 2-... More 

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1 Thank MkDz
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 20, 2015 via mobile

The positive side: The main two assets of this hotel is location, of course, and the service staff. The service is exceptionally good and friendly, notably Mahmoud at the pool, Mahmoud at the restaurant, Emad in Siwa Bar and Walied from the concierge. The beach is great too. Also the reception is nice and friendly with a nice smile. The... More 

Helpful?
2 Thank Mzedanh
Alexandria, Egypt
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 12, 2015

It is one of the best hotels in Marsha Matroh area the water is very clean and clear it is a sandy beach also you will find some water attraction as jet ski with a nice swimming pool and night shows all inside the hotel premises but again the best thing is the clean sea also the have an indoor... More 

Helpful?
4 Thank Ashy51
Cairo, Egypt
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 10, 2015

The hotel is good but could have been much better. The sea and beach there are great. But when current got a wave of dirt in the sea it was the Italian tourists there that cleaned it while the staff on the beach didn't even notice. Instead, they just had non stop loud Arabic music playing and disturbing the peaceful... More 

Helpful?
1 Thank Halhoul626590
Alexandria, Egypt
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 31, 2015

A very clean and cozy hotel, or resort if it's right to say, to spend a special vacation for couples. The spa is real exceptional, you should try it once at least, but unluckily the spa facilities are not free for guests. A very cool but small discotheque too. The hotel has mostly Italian vacationers, so all the animation team... More 

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2 Thank Ashraf_AbdelAziz
Al Khobar, Saudi Arabia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 30, 2015 via mobile

One of the worst hotels I've ever saw, worst service ever and it started since check-in, 1st I made a deluxe room reservation sea view and I got a pool view and when I tried to explain to the reception staff they were trying to convince me that I'm blind and the room is sea view. I made a reservation... More 

Helpful?
7 Thank Sherif82
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