Worst night ever at a hotel! No one at the desk when we checked in, another guest told us to grab the envelope on the desk. No room number and no answer when I called the hotel twice. We literally had to go to every single room and try the key, the last room on the 3rd floor it worked! Mind you my fiancee is 7 months pregnant it’s very warm in the hallways on this humid hot day... finally get into the room it’s a queen bed not a king like we were told/expecting. We leave for dinner and come back to our keys not working And then call three times before someone answers and let them know what’s going on and then he told me to go down to the lobby to get new keys, so I went downstairs waited over five minutes and no one showed up so I go back up three flights of stairs get my phone and call them back for him to tell me I was supposed to call him when I get down to the lobby. SMH back down 3 stories of stairs and he then gave me instructions on how to get into a lock box behind the desk to get a key for the room And then go back up three flights of stairs and that key doesn’t work either. Guy on the phone says he will have someone there in a minute, 15 minutes later a nice young lady comes up there with a master key and cannot get in as well. We are in the hallway for another 15 minutes and she tells us that they can’t get in right now that they will give us another room across the hall (the room that we were supposed to have to begin with) until they can solve this problem. 10 minutes later They inform us that they cannot get into the room at all tonight and we have to wait till the morning so now we are in another room with all our possessions in the room we cannot get into it until tomorrow morning when they can get someone here to get the door unlocked. All our clothes, phone chargers, food & drinks are all in there and my fiancé has all work stuff in there for tomorrow morning. Hopefully they get it open so she can be to work on time.. we left and came home. Unbelievable smh…
We were so pleasantly surprised and impressed with this cool little hotel. Many rooms have living spaces and well appointed bar areas with a fridge stocked with great breakfast items. Newly remodeled bathrooms - nice finishes all around and super clean. Highly recommend!
We have stayed here two times. The rooms are large, the beds are oh so comfortable and the walk in showers are large and the towels are plush. The in-room courtesy bar offers water, juice, milk, coffee, cereals, etc. at no charge. It's a very quiet hotel. We will definitely stay again, and again, and again! Also, it's not expensive to stay at such a lovely place!
This hotel is very relaxing and quiet. Huge rooms, very clean bathrooms and comfortable chairs and beds. We prefer boutique hotels to chains and this one exceeded our expectations. The stocked fridge and location make it fabulous! Restaurants, bars, parks, safe walking, coffee house, window shopping complete the fabulous list. Check in was very simple. This is the only place we will stay when visiting Monroe again.
We got in 9 hours after expected. Check in was a breeze (there was an envelope with our name on the desk in the lobby). The room was really quite nice and we didn’t notice any street noise. The place is listed as a B&B however...(see photo). It is a short walk to other eateries however. We actually didn’t see another person at the place! It is nice enough to stay at again but you need to be able to manage stairs w your luggage.