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Best Western Valley Plaza Inn

Traveler (32)
Room & Suite (35)
Pool & Beach (12)
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Hotel website
5221 Bay City Rd, Midland, MI 48642-6351 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
Additional information
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Offers from Best Western Valley Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (397)
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All reviewsbowling alleybumper carsparking lotbrick wallvideo gamesputt putt golfthe entire staffoff the highwaywafflesfree breakfastbeds were comfortablepoolsamenitiescarriesaunagalconvention
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1 - 5 of 397 reviews
Reviewed 2 weeks ago via mobile

We have been going to this hotel for over 20 years. The hotel is always clean and the staff is always friendly. We like that there is a bowling alley, an arcade and a restuarant on the premises. It is also located close to shopping

Thank bferg0308
Response from Bethany B, Manager at Best Western Valley Plaza InnResponded yesterday

Thank you for your feedback we are happy you have stayed with us all these years. We are happy you got to enjoy everything on property. We look forward to you staying with us again.

Hotel's Favorite
Reviewed 3 weeks ago via mobile

Usually we reserve rooms ahead of time but this time we had not. We’d wanted to stay in Bay City but the rooms were really expensive or not available. We have had good luck with the Best Western chain recently so we decided to stay...More

Thank solomon5
Response from Bethany B, Manager at Best Western Valley Plaza InnResponded 3 weeks ago

Thank you so much for your review! We're so glad you enjoyed your stay and hope you come back and visit us soon.

Reviewed 3 weeks ago

Reserved a handicapped accessible room several weeks in advance but was not given one when we arrived. Was moved in to an accessible later that night but only because I complained quite a bit. This was the quietest hotel I have ever been in perhaps...More

1  Thank Joan C
Response from Bethany B, Manager at Best Western Valley Plaza InnResponded 3 weeks ago

Thank you for your feedback we apologize you didn't get the room you requested. We are happy you enjoyed the swimming pools and breakfast we hope you will stay with us again.

Reviewed 4 weeks ago

Left a lot to be desired.Large room but only one chair in room. Room not made up after first note even though we told maids when we left at 1 PM that we were leaving and called to report failure at 3:30 PM.

Review collected in partnership with Best Western
Thank dmhonthego_123
Response from Bethany B, Manager at Best Western Valley Plaza InnResponded 3 weeks ago

Thank you for your feedback we will look into this matter for you. We are always trying to improve our guests stay. We will take this information to make sure that all of our guests have a relaxing stay.

Reviewed August 13, 2018 via mobile

Cons: The dark 1970’s style corridors with exposed brick and brown carpeting are musty and reminiscent of a time gone by. The dingy rooms are in desperate need of a makeover. The room wall a/c is loud and blows dusty air all night. Layout of...More

Thank neverhome007
Response from Bethany B, Manager at Best Western Valley Plaza InnResponded 4 weeks ago

Thank you for your feedback we pride ourselves on excellent customer service. We are always trying to improve we will take this information, and work to make our hotel clean relaxing and wonderful.

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Hotel class
Contact Information
Hotel Amenities
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Tennis Court
Wheelchair access
Room Service
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$73 - $112 (Based on Average Rates for a Standard Room)
Formerly known as
BEST WESTERN Valley Plaza Inn
Also Known As
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
United States > Michigan > Midland
Traveler (32)
Room & Suite (35)
Pool & Beach (12)
Dining (5)
Business Center & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
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February 17, 2016|
Response from leonc15 | Reviewed this property |
I do not know, I use a corporate lodging card and get a special rate. you would have to call for a rate.
Room Tips
"I have been booked in the same room for several years as I have asked for but the sliding door has never been..."
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"First floor away from the pool, breakfast, check-in areas."
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"None to give...all just fine."
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"It needs new carpet Air conditioner was bad"
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