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BEST WESTERN Valley Plaza Inn

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250 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Sudbury
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel facility. Fabulous breakfast, Lots of parking. A very deep and separate shallow swimming pool. Sauna. Hot tub. Very nicely decorated. Quiet end of the city of Midland. Easy on/off access to the highway. Would definitely return here.

Review collected in partnership with Best Western

Helpful?
Thank randy1941
Fort Wayne, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has many features advertised that are no longer available, or have been broken for a while that the staff is aware of. Customer service not very helpful. I found a bug in my bed on the morning we were checking out, the refrigerator sounded like it was going to explode, we unplugged it. I would not recommend this... More 

Review collected in partnership with Best Western

Helpful?
Thank pkhughes64
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Travelers are raving about these Midland hotels

Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

i am a frequent visitor to this hotel.the staff are great but every mourning when i eat breakfast there if Eric is there attending the desk i have to sit out of eyesight so i don't have to see him picking his nose and rolling them around his fingers then eating them..i don't usually complain but i have seen it... More 

Helpful?
Thank kimmy3131
Cambridge, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

hot tub and pool were a nice break from the 30 degree heat outside. We enjoyed some time cooling off. I thought the price of the room was high for the area but the hotel was packed. Best Western should offer a Canadian Money at Par Promotion!! Would help those of us who have seen our dollar hit so hard... More 

Review collected in partnership with Best Western

Helpful?
Thank James C
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Great customer service. Very accommodating. Room was recently remodeled. Does have a weird smell but Not too bad. Breakfast options were great! Pool was great! Shower pressure not great. Overall good stay. Building is just old and brick on inside. Good location.

Helpful?
Thank Nohotwater1020
Grand Rapids, United States
2 reviews
5 of 5 stars Reviewed July 19, 2016

The room was very clean the beds were so comfortable the pillows were so soft and the staff was very nice. The restaurant that was in the lobby i never saw opened which was sad cause their food was so good when I stayed there a couple years ago.

Review collected in partnership with Best Western

Helpful?
Thank Jessica R
Ludington, United States
1 review
4 of 5 stars Reviewed July 18, 2016

This was a nice place to stay, easily accessed from the expressway. The stay was very quiet. The place itself was kept very clean and nice. The only issue that I had was with the air conditioning system. The air conditioner was not adequately cooling the room, after 4-6 hours it had not even started to cool off. I ended... More 

Review collected in partnership with Best Western

Helpful?
Thank Barb S
Sautl Ste. Marie, United States
1 review
5 of 5 stars Reviewed July 12, 2016

The hotel staff were great. They went above and beyond to make sure our stay was pleasant, including changing their breakfast hours to accommodate our needs. The hotel was very clean. Thank you so much for a great stay!

Review collected in partnership with Best Western

Helpful?
Thank Mark W
Toronto, Canada
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 4, 2016

This is a nice hotel situated less than ten minutes outside Midland. It is quiet (at least, it was when we were there), which was nice. The room was clean. The bed was a little hard for our liking, but it was fine. Breakfast was the usual continental selection - pastries, muffins, toast, yogurt, fruit... there was also a waffle... More 

Helpful?
Thank AWeber1991
Bethany B, Manager at BEST WESTERN Valley Plaza Inn, responded to this review

Thank you for your review! Your comments will help us improve. We hope to see you again soon! More 

Traverse City, Michigan
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 20, 2016

Have been going there for 5 years for Eagles State convention. All meetings and events are on the property. They moved the breakfast bar to a different location which did not run as smoothly as previous years.

Review collected in partnership with Best Western

Helpful?
Thank Kittyluv4
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Valley Plaza Inn

Address: 5221 Bay City Rd, Midland, MI 48642-6351
Location: United States > Michigan > Midland
Price Range: $81 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 162
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western
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