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Holiday Inn Express Marshall

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329 Sam Hill Dr, Marshall, MI 49068-8616
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The pool was good. The breakfast was good. The entire atmosphere of the public areas and the rooms was nice. I had a couple surprising problems. I stayed at this hotel for 2 nights. After the first day, I came back to the room after being gone all day only to find the room not cleaned. I told housekeeping about... More 

Helpful?
Thank cjsbrown
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2016

Our check in was smooth and the clerk made sure to let us know that they would do whatever they could to make sure that their facility was rated favorably. The lobby was clean and fresh, coffee was still available in the afternoon and while we were plaing cards before dinner, popcorn was made for an afternoon snack for the... More 

Helpful?
Thank Lyn S
Indianapolis, IN
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 3, 2016

We had stayed here before their remodel so were looking forward to an extremely nice stay here. WRONG!! Front desk clerk had no personality, could NOT scan credit card correctly(kept telling me it was declined) and was not helpful in any way. I called credit card company and they said it was not properly scan and card was fine. Got... More 

Helpful?
Thank spindog
IHGService, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear spindog, Thank you for submitting your review of our hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that we were not able to deliver an exemplary stay due to the unsatisfactory front office services, poor... More 

Traverse City, Michigan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2016

Fine enough for a quick trip. The new Front Desk Manager was very friendly and helpful. They serve popcorn in the evening which was fun. The only suggestion I have would be more training for the housekeepers. I have inspected rooms for many years in hotel management and the things these housekeepers missed should have been caught by the inspector.... More 

Helpful?
Thank Jennifer H
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed May 16, 2016

I would have liked to give this hotel a better rating, it was typical, just off the expressway and close enough to the casino to make it work. Our check in was nice, the room was clean and well-appointed. My only complaint regarding the room was a large, ugly cigarette burn on the bathroom counter. The rooms appear to have... More 

Helpful?
Thank kcape
IHGService, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear kcape, First of all, thank you very much for your recent stay at our Holiday Inn Express Marshall, MI. I am so sorry to see you did not enjoy your overall experience with us, especially with the bathroom condition and breakfast experience. We will look into this concern We’d like to obtain some additional detail regarding your experience so... More 

Adrian, Michigan
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

Everything was clean and very nice. The bathroom was beautiful with a nice shower. And the pillows were well Wow, I'll been in 4 stars hotels and the pillows were no were that good. The had a Keurig in our room which was great too. If you're in the area stop by and relax.

Helpful?
Thank Luke P
Farmington, Michigan, United States
Level Contributor
276 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed April 1, 2016 via mobile

Good room, good cookie and popcorn service in lobby, pool and fitness center. Big problem is housekeeping does not restock the amenities consistently. Over several nights, missed getting coffee for room, lotion, soap, etc. Also need more electrical plugs for gadgets. Better restaurants two miles away, else Denny's and etc.

Helpful?
Thank Ralph R
IHGService, Guest Relations Manager at Holiday Inn Express Marshall, responded to this review

Dear Ralph R, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the condition of our room, pool, and the fitness center. However, I was concerned to see that you were not impressed with our housekeeping services and outlets in the room. I would like... More 

Canton, Michigan
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed March 13, 2016

We had a great stay in Marshall! Me and my mom needed a girls getaway so we decided to stay here before we saw a concert at Firekeepers Casino in Battle Creek. The hotel is very nice. It doesn't appear to be too old and is located right off the highway. It offers an indoor pool, small gym, breakfast as... More 

Helpful?
Thank MargaretMI1979
Berkeley, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 7, 2015

no complains, except I wish the windows opened,,,and of course, the towels are industrial grade, as in all hotels, breakfast was good, and I will stay there again when travelling in and about the area

Helpful?
Thank jibjab b
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

Bellaire, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015

The whole building is very clean. They have great beds, helpful staff, and a nice breakfast. I would stay there again. There is a nice work out room and pool. The location is convient and the area was quiet.

Helpful?
Thank Carolynn N
HIE213, Manager at Holiday Inn Express Marshall, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HIE Marshall Management More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Marshall Hotel is just minutes east of Battle Creek and offers guest rooms that are beautifully appointed and feature many highly requested items for this mid-market hotel. We have the 'Simply Smart' Free Deluxe Breakfast, High Speed Internet, Fitness Center, In-Room Coffee Makers, Voicemail, In-Room Irons and Ironing Board and Hair Dryers, Indoor Pool, Spa Rooms, and Kids Suites all bring you back to your Home Away From Home in Historic Marshall, Michigan. ... more   less 

Additional Information about Holiday Inn Express Marshall

Address: 329 Sam Hill Dr, Marshall, MI 49068-8616
Location: United States > Michigan > Calhoun County > Marshall
Price Range: $111 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Marshall 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Marshall Hotel Marshall
Holiday Inn Marshall
Marshall Holiday Inn
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