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Residence Inn Detroit Troy/Madison Heights

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Residence Inn Detroit Troy\/Madison Heights
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82 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Saint Louis MO
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I like Marriott Residence Inns for both business trips and family travel. This location is a little "long in the tooth", but is well located and offers what I would term "plus" amenities. I like to be able to fix my own dinner many nights on the road. Restaurants can get old when you travel as much as I do.

Helpful?
Thank Tug1104
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Tug1104, Thank you very much for taking the time to complete an online review about your recent stay at the Residence Inn Troy/Madison Heights. We are happy that we are able to meet your needs with our fully equipped suites. We hope that when you are in the area again, you will choose to stay with us. Kindest Regards,... More 

Arlington, Virginia
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 1, 2016

I don't know why they don't charge more at Marriott Residence Inns - you get so much! A suite that includes a kitchen and living room area, free wifi, plus free hot buffet breakfast. In addition, there was a secluded pool (meaning did not but up against the main street) and a tennis court. Our suite was clean and quiet.... More 

Helpful?
Thank Ceelie
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Ceelie, Thank you for taking the time to leave your feedback on your most recent stay at the Residence Inn Troy/Madison Heights. We have shared your feedback with our team and look forward to having you stay with us when you are in the Troy/Madison Heights area in the future. Kindest regards, M. Puzio More 

Tulsa
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

My husband and I recently spent 6 nights at this hotel, and although the food offerings were limited, we'd definitely stay there again! The staff were friendly, and went out of their way to make our stay enjoyable. Room was clean, and the hotel well kept!

Helpful?
Thank Feliciastruth
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Feliciastruth, Thank you for taking the time to post a response on our social media site. We are very happy that you enjoyed your stay with us at the Residence Inn Troy/Madison Heights. Your feedback has been shared with all of our team members. We look forward to having you stay with us in the future when you are... More 

Pentwater, Michigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 10, 2016

I'm a frequent Marriott patron, and try to review fairly, since I always read reviews myself. I was in the area for personal business, which is why I chose this location. I checked in and my 1st impression was the bowl of over-ripe bananas (mostly blackish instead of yellow) on the reception counter. The staff is very courteous and friendly.... More 

Helpful?
Thank J S
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello J.S., I want to first thank you for taking the time to review our property. I am very sorry that we fell short of your expectations. All feedback is shared with our team and we use it as a learning experience so that we can improve for all of our travelers. On a positive note I am glad to... More 

Ypsilanti, Michigan
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 10, 2016 via mobile

The property-Excellent location near the freeway, malls, restaurants and Krispy Kreme donuts. The bed was comfortable the room was clean BUT the bathroom. I've never seen such a small bathroom. Ridiculously small. The swing of the door is inches from the toilet. Seriously what was that bathroom in its former life...a closet? The staff-Super staff. A special thanks to Steve... More 

Helpful?
Thank Denise L
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Denise L, Thank you for taking the time to leave your feedback from your stay with us. We greatly appreciate you taking the time and we are glad that we were able to meet your expectations throughout your stay. We hope that you will choose to stay with us again when you are in the Troy/Madison Heights area. Kindest... More 

Fort Worth, Texas
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 4, 2016

Stayed in a bi-level suite, plenty of room and work space, they provided snacks in the evening and breakfast in the morning. I did have breakfast and it was nicely presented. The room was a bit outdated and could have used an amenity update. Specifically, they provided a desk however no lighting or phone, plugs, etc. One other thing to... More 

Helpful?
Thank Chris E
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Dear Chris, Thank you very much for taking the time to leave your response on TripAdvisor. I am glad to see that you enjoyed part of your stay and we take every response as a training opportunity. We have shared your response with the team we are very sorry for the poor lighting as the desk should have a lamp.... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 25, 2016

The check in was smooth and fast, room was clean and I love that fact that you can bring your canine child, they have an area for you to walk your dogs, and a baggies canister. In a nice area of town and next to a mall

Helpful?
Thank Andrea W
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Andrea, Thank you so much for taking the time to leave your feedback on your stay with us. Every feedback we receive we use as a training opportunity. We are glad to hear that you enjoyed your stay and will continue to deliver the same level of service to future reservations. Kindest regards, Meghan P. More 

1 review
5 of 5 stars Reviewed April 18, 2016 via mobile

I was very pleased with my room, except the sofa bed was a little uncomfortable, everything else was up to par. The staff was friendly and the breakfast was delicious. The room decor was up to date and very fashionable. The landscaping was nice, we took a few pictures of the flowers. Overall it was an enjoyable and pleasant stay,... More 

Helpful?
Thank Zabrina D
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Zabrina, Thank you very much for taking the time to post a response about your stay with us. We are very pleased that we exceeded your expectations. When you are in the area again, we hope that you will choose to stay with us again. Kindest regards, Meghan P. More 

East Lansing, Michigan
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 3, 2016

I have no complaints about this hotel. Staff was very friendly. Bed was wonderful. Room was clean. Breakfast was good. The only thing that could be improved is the signage. Arriving late at night, it was difficult to locate the correct building. Would definitely stay here again.

Helpful?
Thank MIgal1981
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this review

Hello Deshawn, Thank you so much for your feedback from your stay with us. We greatly appreciate it and use the feedback we get as learning and training experiences for all of our team members. I am very happy to see that the team went above and beyond to make your stay memorable. We hope that if you are in... More 

Sheridan, Michigan
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 16, 2016

Thank you for making a stressful situation, less stressful. Being that we're from Troy (moved 2 yrs ago) we have always heard that this place was nice, but we never expected this. Everyone we talked to from the front desk staff to the awesome people who serve the food, we're so kind & helpful during our stay. Barbara is the... More 

Helpful?
Thank pittzburgh7
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home ... more   less 

Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Hwy, Madison Heights, MI 48071-5522
Location: United States > Michigan > Madison Heights
Price Range: $108 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn
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