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Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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553 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Detroit / Madison Heights / South Troy
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Traverse City, MI
Reviewed September 18, 2016

This was our second, third? stay here. Good location to shopping - restaurants. This weekend seemed to be much busier than usual. Several guests outside our room were very noisy late into the night, but after calling and alerting the staff it was handled. Thank you. The breakfast selection was fine, but very sticky. Guests were careless and had syrup...

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Helpful?
Thank GetAway007
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear GetAway007 Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I am happy to hear you enjoyed your stay. I want to apologize for the stickiness during our very busy weekend. Sometime it can be a little difficult to clean around guests...

Pigeon, Michigan
Reviewed September 14, 2016

Really nice staff, nice room. Breakfast was OK. Not many choices for vegetarians. Omelettes were kinda gross. A lot of carb filled choices. Coffee is amazing though. Love that tea and coffee are available all the time.

Review collected in partnership with Hampton
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Helpful?
Thank Danielle P
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Danielle P, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Please come back and visit with us again soon! Again, thank...

Memphis, Tennessee
Reviewed September 13, 2016

Very clean also quiet location, great breakfast, close to shopping locations and restaurant, not far from summer set, Easy to find hotel! Great staff, awesome housekeeping staff. Easy checking in and out!

Review collected in partnership with Hampton
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Helpful?
Thank 851jasminen
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear 851jasminen, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Were glad that you enjoyed your stay. Your satisfaction is our top priority, glad we didnt drop the ball! Again, thank your for your review and thank you for staying with us....

Amherst, OH, United States
Reviewed September 6, 2016

I was there one night on business and would definitely recommend this hotel. Staff was more than friendly, room was clean, and breakfast was nice. I was greeted as soon as I walked in and was checked in very quickly. Lobby was clean and inviting. My room was also clean and attractive. Breakfast was good and the staff was extremely...

Review collected in partnership with Hampton
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Helpful?
Thank Pam S
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Pam S, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Please come back and visit with us again soon! Again, thank...

Corry, Pennsylvania
Reviewed August 31, 2016

The only issue I have is that the TVs were set for a very dark rating It's Made hard to see movies and there was no way to adjust the clarity. Other than that that was the only complaint that I had and that the elevators had a very awkward smell. But overall I had an issue with a soda...

Review collected in partnership with Hampton
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Helpful?
Thank matthewaN2205EI
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear matthewaN2205EI Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm glad to hear you had an overall good stay. We appreciate you letting us know where we can do better. I will turn these comments over to the right person and...

Carrollton, Texas
Reviewed August 29, 2016

Management never contacted me about the problem with the bed bugs In room. I will never stay at the Madison Heights Michigan Hampton Inn. The staff was pleasant and helpful. Management terrible ......

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Helpful?
Thank boycew437
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear boycew437, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Our apologies for not getting in contact with you in a timely manner. We do our best to make sure thing like this do not happen to any guest. At this time,...

Frederick, Maryland
Reviewed August 25, 2016

Best customer service all the way around, clean rooms, comfortable beds and pretty good breakfast. The only thing that wasn't great was the bathroom was a little small, had no fan in the bathroom so everything got steamed during the shower, you had to hold the handle down on the toilet for about two minutes so that it would flush

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Helpful?
Thank aztec222016
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear aztec222016, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I glad to hear our customer service exceeded you expectations. We try our best to extend great customer service to all of our guest so that they feel welcomed and at home....

Chicago, United States
Reviewed August 24, 2016

Excellent staff. Very clean. Good value for the money. Conveniently located to burbs and downtown. I have stayed here multiple times. The quality remains high and I can count on this hotel year after year. The really do a great job and the staff is very friendly and personable.

Review collected in partnership with Hampton
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Helpful?
Thank Mark P
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Mark P, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Please come back and visit with us again soon! Again, thank...

Houston
Reviewed August 17, 2016

This is a relatively new, well-kept Hampton facility that was located right where I needed it for a family funeral. Unfortunately, there were too many people celebrating in the middle of the night and the staff did not effectively address the problem. I would still recommend the hotel but be wary of weekend celebrations.

Review collected in partnership with Hampton
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Helpful?
Thank hcarnaby
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear hcarnaby, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I want to send my sincerest apology for not meeting your expectations. Noise can be a problem for some, especially in your case of attending a funeral. We can still rectify this...

Mount Olive, NJ, United States
Reviewed August 15, 2016

The sleeping rooms in this Hampton Inn are very clean and quite nice overall. The free breakfast however was pitiful. If you are in a hurry in the morning and require a decent breakfast, I strongly recommend that you find a hotel with a fresh made breakfast. The breakfast food at this Hampton Inn taste like cardboard. Just awful!

Review collected in partnership with Hampton
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Helpful?
Thank Robert M
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Robert M, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm sorry to hear that our breakfast did not exceed your expectations. This property strictly follows Hampton by Hilton's brand standards when it comes to the breakfast items we serve. This...

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 

Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Highway, Madison Heights, MI 48071
Location: United States > Michigan > Madison Heights
Price Range: $82 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Detroit / Madison Heights / South Troy staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Although the freeway is not noticeable, the rooms on the west side are furthest from it.”
Y9420LXjohns, Mar 12, 2017 | Read review
“Rm 408 - not a good mattress, nor 402 or 400. 410 had a fridge, microwave and sofa.”
Floridagirl968, Sep 29, 2016 | Read review
“all about same”
kirkeeddddp, May 4, 2016 | Read review
“Ground floor has a lot of traffic”
jamiekC1645NR, Mar 24, 2016 | Read review
“Higher level rooms away from elevator is best to have quiet.”
timothyw116, Mar 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question