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Hampton Inn Detroit / Madison Heights / South Troy

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Hampton Inn Detroit \/ Madison Heights \/ South Troy
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476 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Frederick, Maryland
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Best customer service all the way around, clean rooms, comfortable beds and pretty good breakfast. The only thing that wasn't great was the bathroom was a little small, had no fan in the bathroom so everything got steamed during the shower, you had to hold the handle down on the toilet for about two minutes so that it would flush

Helpful?
Thank aztec222016
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear aztec222016, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I glad to hear our customer service exceeded you expectations. We try our best to extend great customer service to all of our guest so that they feel welcomed and at home.... More 

Chicago, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Excellent staff. Very clean. Good value for the money. Conveniently located to burbs and downtown. I have stayed here multiple times. The quality remains high and I can count on this hotel year after year. The really do a great job and the staff is very friendly and personable.

Review collected in partnership with Hampton

Helpful?
Thank Mark P
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Mark P, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Please come back and visit with us again soon! Again, thank... More 

Houston
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a relatively new, well-kept Hampton facility that was located right where I needed it for a family funeral. Unfortunately, there were too many people celebrating in the middle of the night and the staff did not effectively address the problem. I would still recommend the hotel but be wary of weekend celebrations.

Review collected in partnership with Hampton

Helpful?
Thank hcarnaby
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear hcarnaby, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I want to send my sincerest apology for not meeting your expectations. Noise can be a problem for some, especially in your case of attending a funeral. We can still rectify this... More 

Mount Olive, NJ, United States
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

The sleeping rooms in this Hampton Inn are very clean and quite nice overall. The free breakfast however was pitiful. If you are in a hurry in the morning and require a decent breakfast, I strongly recommend that you find a hotel with a fresh made breakfast. The breakfast food at this Hampton Inn taste like cardboard. Just awful!

Review collected in partnership with Hampton

Helpful?
Thank Robert M
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Robert M, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm sorry to hear that our breakfast did not exceed your expectations. This property strictly follows Hampton by Hilton's brand standards when it comes to the breakfast items we serve. This... More 

Royal Oak, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice rooms and staff, good breakfast and snack bags. There were problems with the bills and a spider in my bed. Bill was resolved and room was cleaned. I did expect an apology and some consideration of financial discount.

Review collected in partnership with Hampton

Helpful?
Thank K4327VYrichardh
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear K4327VYrichardh Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. I'm sorry our problem resolution did not meet or exceed your expectations when a problem came about for you. If you would like more done about your issues please call the hotel... More 

Fremont, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice stay it was quiet at night the free breakfast was OK what you expect for free. Lots of people eating it of course there was still room to sit. The pool is outside nothing to special about it. It's OK it was nice to have when it was 90 degrees outside.

Review collected in partnership with Hampton

Helpful?
Thank T7358VVjamesd
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear T7358VVjamesd, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. We appreciate your kind words. Again, thank your for your review and... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Motel is very clean. They have an extremely friendly and efficient staff. The beds are comfortable and the amenities are good. It is centrally located to many businesses and shopping. The only thing that might be improved would be the parking available.

Review collected in partnership with Hampton

Helpful?
Thank Tom C
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Tom C, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Again, thank your for your review and thank you for staying... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great place to stay for clean rooms, complimentary breakfast and great staff. There was a bit of a mix up with reservations and the manager Tonya took care of getting us what we needed and compensated us with a lower rate.

Review collected in partnership with Hampton

Helpful?
Thank Dawn667
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear Dawn667, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Your satisfaction and exceeding your expectations is our goal and we are pleased to read we didn't miss the mark. Again, thank your for your review and thank you for staying with... More 

iron river Mi
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always use the Hampton Inn Madison Heights/Troy for our visits in Detroit. Convenient to downtown for Tigers games and concerts and sightseeing. Right alongside I-75 for quick 15 minute ride into downtown. Great bargains on weekends.

Review collected in partnership with Hampton

Helpful?
Thank ironriver
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear ironriver, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. It pleases the staff here that you choose us when visiting the area. We truly appreciate you and your family. Again, thank your for your review and thank you for staying with... More 

Buffalo Grove, Illinois
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hamptons are always reliable. This one just happens to be old . Great location is its best attribute. Two new hotels opening across the street is going to make it tough for me to stay here next trip to the area.

Review collected in partnership with Hampton

Helpful?
Thank RBP24
ROADWARRIORSDTTMH, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this review

Dear RBP24, Thank you for taking the time to write a review. We love to hear how we’re doing and how we can do better in any way. Our property is a bit older than other properties however, there are plans for a complete renovation in the near future. I'm sure our new look will really impress you upon completion.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 

Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Hwy, Madison Heights, MI 48071-5517
Location: United States > Michigan > Madison Heights
Price Range: $91 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn
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