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Holiday Inn Express Mackinaw City

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Holiday Inn Express Mackinaw City
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406 Reviews from our TripAdvisor Community

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Showing 405: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for two nights, clean rooms, extremely comfortable beds, and awesome breakfast! Hats off to the staff, it was a packed hotel but they were very courteous and helpful, especially the ladies running the breakfast, they were crazy busy but did it with a smile on their face!

Helpful?
Thank Kim A
Management response:

Thank you Kim for recognizing our hard working Breakfast Staff...they can be over looked sometimes, but they the ones that get here at 5am to start warming up that Express Start Breakfast Bar and our World Famous Cinnamon Rolls!! Thank you again and we look forward to your next visit. Mitch, GM More 

Nappanee
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Front desk very helpful. Took time to answer questions & give directions. Suites were nice. Cookies in ht evenings, nice breakfast. No smoking which I loved. They did need more room for the breakfast area.

Helpful?
Thank Carol B
Management response:

Thank you Carol for that wonderful review...I'm glad we could help with directions and suggestions. We look forward to your next visit to Mackinaw City. Mitch, GM More 

Evendale, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

It's nice hotel. There are few area need to be improvement: restroom's odor need to be disappear, maid clean the restroom hit odor is still there, and need more space at the cafe for breakfast, there are too many people to sit and eat. There is a big problem with wifi! Wifi doesn't work really well.

Helpful?
2 Thank Meera D
Management response:

Thank you Merra, for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services...and the WIFI. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The desk staff were very friendly and helpful. Did not have to request any additional items, they seem to have thought of everything. The room was spacious enough. We had a room with a king size bed and sitting area (love seat and small coffee table and a desk). Our room had a ceiling fan, which we really liked. The... More 

Helpful?
1 Thank Debbie D
Management response:

"Great Location...Great Review"...thank you Debbie D, I'm glad you enjoyed your stay with us, in Mackinaw City, MI. Clean comfortable & rooms...helpful staff...but those dang bugs on the balcony...it's Northern Michigan in July. Summertime is a wonderful time to visit, but I encourage you to come up in the winter. The Bridge looks awesome locked in ice and town is... More 

Sterling Heights Mi
Level Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We paid more for a King room with a Jacuzzi tub. The jets were dirty, and the tub filled with grime. So we didn't use it. The faucet around it had mold on it. This I know can be cleaned with a bleach wipe so why they don't clean is beyond me. The jets have metal rings one of which... More 

Helpful?
Thank SistaSandy121
Management response:

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Mitch, GM More 

Fort Myers
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything was perfect! Friendly staff....and clean rooms. The breakfast has a great variety of items. It was close to all local attractions. The view was amazing. The staff was helpful and knowledgeable of things to do in the area.

Helpful?
Thank Jennifer B
Management response:

Thank you Jennifer B for that wonderful 5 STAR Review. I'm glad you enjoyed your stay with us in Mackinaw City, MI We look forward to your next visit UP NORTH Mitch, GM More 

Florida
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the second stop of our 3-week road trip. The highlight for us here was the bedding -- so good, I didn't care if I went out! The breakfast was good and the front desk staff excellent! They were so helpful with all of our questions. Free shuttle to/from the dock was a pleasant surprise. We found purchasing a... More 

Helpful?
Thank Technical-Rose
Management response:

3 week vacation...that is a "Road Trip"...and I'm so glad you enjoyed your stay with us at the Holiday Inn Express in Mackinaw City, MI. Thank you for noticing our friendly and helpful staff...with questions about the Island shuttle and surrounding areas, and you noticed our new bedding package too...very comfortable. I wish you a safe trip home to Florida,... More 

Southfield, Michigan
Level Contributor
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Considering location hotel was Ok priced. Breakfast was average, enough food. Internet connection was absolutely horrible. Not slow, just bad, constantly kicking you out and without possibility to get to any websites. Something has to be done about internet connection or not advertise that this hotel has free Wi Fi. Hotel is pretty noisy. We were there during not so... More 

Helpful?
Thank 174DET
Management response:

Thank you for your feedback. We understand and apologize for the inconvenience caused by the WIFI. We are currently working to make enhancements/stronger routers to deliver a stronger signal for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Mitch, GM More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed at many ihg hotels. This was not good. Is badly in need of updating. When we arrived made out the sofa bed for granddaughters and blood stained soaked dirty sheet and thru mattress pad still on sofa bed😠 Was not a little stain either! Front desk attendant was very prompt in resolving. Brought clean linens up. I had... More 

Helpful?
Thank Cindy B
Management response:

Thank you for your feedback. We understand and apologize for the inconvenience caused by the cleanliness of the sheets in the pullout. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

We needed a hotel for a one night stay before going to Mackinaw Island the next day. Our experience at the Holiday Inn Express was very nice. The free breakfast in the morning was good. We ate dinner at a nice restaurant across the street from the hotel. I would stay here again.

Helpful?
Thank car0leman
Management response:

I'm so glad you enjoyed your visit to Mackinac Island and Mackinaw City, we hope to see you again UP NORTH Mitch, GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 

Additional Information about Holiday Inn Express Mackinaw City

Address: 364 Louvigny, Mackinaw City, MI 49701
Location: United States > Michigan > Cheboygan County > Mackinaw City
Price Range: $144 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mackinaw City 3*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn
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