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Thunderbird Inn

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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We come to mackinaw every year to watch the semi truck parade , and this was a great stop. Front desk 7-3 was great...3-11 male clerk is the reason I'm giving this hotel a 4 and not a 5. Rude and inconsiderate both on the phone and at the desk. Arguing with me after I waited in the lobby for... More 

Helpful?
Thank Bre D
Manistee
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A front desk person who was friendly, efficient, and knowledgeable of the area. Add to this, a clean, quiet room with the world's most supportive but softest mattress, and you have a great nights sleep! The pool is all glassed in, and was crystal clear, and warm, the breakfast room clean and well stocked including a friendly local lady to... More 

Helpful?
Thank Sharrygranny
Steven C, General Manager at Thunderbird Inn, responded to this review

Sharrygranny, Thank you for letting us know how your stay was. I am pleased to hear that your stay was comfortable, and that you enjoyed both the breakfast and pool while here. I look forward to seeing you back again for a future visit! More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 3 nights with our two dogs. It's hard to find a place the allows multiple large dogs and this hotel was great. The staff was very friendly from the beginning to the end. The room was very clean and the bed was comfortable. It was a great value for the price. We will definitely be staying here again... More 

Helpful?
Thank Kelli C
Steven C, General Manager at Thunderbird Inn, responded to this review

Kelli, I am so happy to hear that you enjoyed your stay at our property. We look forward welcoming you back next summer. Just give us a call to book a pet friendly room. More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed over 4th of July Weekend, it was a last minute stay with our children and small pet. Room was clean and spacious and staff was very friendly!!! I do think that the room was overpriced but that is what you get when you wait till the last minute on a holiday weekend.

Helpful?
Thank Nieceytwina
Steven C, General Manager at Thunderbird Inn, responded to this review

I'm pleased to hear that you enjoyed your stay over the 4th of July weekend. As you said, the rates are higher during peak holidays and this was definitely the case. Hopefully, we will see you back in the future. More 

Sterling, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Zach and the staff are fantastic. They delivered the luggage to the room on our arrival. Then at departure, the luggage was taken to our motorcoach. Also as a nice touch, they filled the ice bucket. We had a great wine tasting with the best cannolis. Kudos to Zach for those. Also, thanks to the hotel for arranging the Sunset... More 

Helpful?
Thank Patti B
Steven C, General Manager at Thunderbird Inn, responded to this review

We are pleased to hear that you enjoyed your stay with us during your trip. We strive to provide exceptional customer service and clean accommodations. We look forward to having you stay with us again! More 

michigan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 15, 2016

The room was clean but outdated. The staff is friendly and called to ask if we needed anything. We stayed in room 112. My only complaint is the room smelled like stale cigarette smoke. It says no smoking on the door. I would suggest you try to air it out in there. I was going to call and change rooms... More 

Helpful?
Thank shan38
Steven C, General Manager at Thunderbird Inn, responded to this review

I'm pleased to hear that you enjoyed your stay. I'm only sorry that your room smelled like cigarettes. Per Michigan law, all rooms are non-smoking, however many people smoke outside of their rooms, which sometimes makes its way inside. I hope that it wasn't too much of an inconvenience. Had we known, we would have gladly gotten you into another... More 

Monroe, Michigan
1 review
5 of 5 stars Reviewed August 14, 2016 via mobile

This hotel was very clean and the staff was very helpful. Rooms were perfect and they served breakfast every morning. I would definitely stay here again. The bus shuttle service was very prompt and kind.

Helpful?
Thank Vmika
Steven C, General Manager at Thunderbird Inn, responded to this review

I am so happy hear that you enjoyed your stay with us. I hope you had a great time on Mackinac Island. We can't wait for you to stay with us again! More 

Altoona, Alabama
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 11, 2016

We found ways to enjoy our stay at this hotel. Room was clean, but worn with an odd configuration. Couldn't reach closet because couch (comfortable) was in the way. TV screen was viewable from bed but difficult from couch. Pool was nice. Breakfast room was convenient, but breakfast wasn't very good.

Helpful?
Thank 10Walker48
Steven C, General Manager at Thunderbird Inn, responded to this review

I'm sorry we weren't able to exceed your expectations at our property. We are an older property and are not as update as hotels in larger cities. We do, however, work hard to provide clean, comfortable lodging to our guests with great customer service and am pleased that we were able to meet your needs in that aspect. More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 8, 2016

Rooms were clean and comfortable. Had indoor swimming pool Complementary breakfast was good Had children's play area Close to the the Mackinaw Bridge and other sites . Good location. Overall happy the stay

Helpful?
1 Thank pk_info
Steven C, General Manager at Thunderbird Inn, responded to this review

I'm so happy that your stay with us was clean and comfortable. We know we aren't the newest hotel in town, however we strive to offer clean, comfortable rooms with friendly, helpful staff. We hope to see you back again on your next trip to the Mackinaw Area. More 

Whitefish, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 7, 2016

Decent sized rooms, very clean, mini fridge. I read a number of complaints about the a/c in this hotel. Our first room (112) had horribly functioning A/C. I called to front desk who sent someone immediately to check it out and then we were offered the room next door (111), which we graciously accepted and the A/c worked perfectly! Super... More 

Helpful?
1 Thank Tracy G
Steven C, General Manager at Thunderbird Inn, responded to this review

Tracy, I am so pleased to hear that your stay with us was enjoyable. I apologize that your a/c in the first room you stayed was not up to par, but glad the staff was able to get you taken care of so you could enjoy your vacation in comfort. We all look forward to welcoming you back for another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Beautiful Boutique Property completely devoted to customer service and clean rooms. We provide all the things you have grown to love and trust from a hotel including free WIFI, free breakfast, an indoor pool, coffee makers, irons and ironing boards, cable TV and much more. We are AAA approved, Pet friendly, AARP accepted, along with many other discounts and very close to all local attractions including the ferry lines and water park. Here at the Thunderbird Inn we welcome everyone with a smile and we are confident you will leave with one. ... more   less 

Additional Information about Thunderbird Inn

Address: 146 Old US 31, Mackinaw City, MI 49701-9652
Location: United States > Michigan > Cheboygan County > Mackinaw City
Price Range: $50 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Thunderbird Inn 2.5*
Number of rooms: 48
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Also Known As:
Best Western Mackinaw City
Mackinaw City Best Western
Best Western Thunderbird Hotel
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