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Crown Choice Inn & Suites Lakeview & Waterpark

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Crown Choice Inn & Suites Lakeview & Waterpark
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292 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Jacksonville, AL
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We went to Mackinaw City, MI for our granddaughter's wedding which was amazing! Most of the family and friends stayed at the Crown Choice Inn & Suites. This is an enormous place. I should have known when we made a reservation & asked to be close to the rest of the family & was told that we would have to... More 

Helpful?
Thank grammagriffin
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

After reading some of these reviews, which I should have done, we were mislead with false advertising. Experienced all the same issues. Place needs major overhaul. All wet areas were also dirty and smelly. Hotel was very dusty including rooms and lots of spiders. We were punished for not upgrading our room just as the retired couple posted in their... More 

Helpful?
Thank Salvatore P
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

There are spiders everywhere in the halls and doors. I have seriously never seen anything like it. How hard is it to take a broom to the areas every day. Front desk staff was not very informative at all. Had to keep calling the front desk for simple things like a wifi password. The information binder that is in most... More 

Helpful?
Thank RealTalkSSM
Saint Johns, Michigan
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 20, 2016 via mobile

I stayed here before heading up to the Island for a business trip. I brought the kids so they could play in the water park. The pool and hot tub were dirty--dirt on the bottom, foggy water and floating band aids. Just gross. I went to put the kids to bed and there were stains all over 2 of the... More 

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1 Thank J L
Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 16, 2016

This is a falsely advertised over priced hotel. "New water park" is rusted and water is cloudy/dirty. There was a leaking hose strewn across the parking lot into the pool area. Windows were so dirty you couldn't see out of them. Hotel rooms are outdated and dirty. Mattresses are likely the original ones from when they opened. Mold growing on... More 

Helpful?
Thank CC3790
Holland, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 1, 2016

Left a bathing suit and shirt in room. Called the next day to retrieve it, but they couldn't "find" it. Had a toddler and infant and was given a room where you had to climb a flight of stairs to get to. No way to get a luggage cart to room. Had to go up & down a flight of... More 

Helpful?
1 Thank rbgbwayne
Duluth, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 31, 2016

Booked based on management photos which are totally inaccurate. I was told I was getting a large suite had 7 people, 4 kids - got cramped rooms with a hallway kitchen area and one bathroom. It was damp, carpets felt damp and sticky, room wasn't cleaned well, had dust hanging from bathroom ceiling fan at least a half inch thick.... More 

Helpful?
1 Thank smmacdonald
South Bend, Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 30, 2016 via mobile

Stayed for three nights. We ended up with a suite which was great. Had a living space with a sofa and tv. Had a kitchenette which came in handy with two young kids. Very clean and the beds were comfortable. The indoor water park was a plus. Perfect for young kids, toddler to adults.

Helpful?
Thank Saraewing
Level Contributor
3 reviews
1 of 5 stars Reviewed July 26, 2016 via mobile

They were very unorganized, rude staff, and not helpful whatsoever. We had many issues that were never addressed. The pool had so much chlorine in it that it burned your eyes to get in it. Very overpriced for what we got. Would not stay there again. Don't recommend it.

Helpful?
Thank Sophia B
Fayetteville, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 25, 2016

We booked a room on the 15th at 9:30AM for one night stay on the 17th through the Mackinaw City Chamber of Tourism website. After 30 minutes, we realized how bad the reviews are on this hotel in Tripadvisor and decided to stay in Traverse city instead. We called back the same number to cancel the reservation but we were... More 

Helpful?
1 Thank Babycakes612
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Crown Choice Inn & Suites Lakeview & Waterpark

Address: 722 S Huron Ave, Mackinaw City, MI 49701-9618 (Formerly Comfort Suites - Mackinaw City)
Location: United States > Michigan > Cheboygan County > Mackinaw City
Price Range: $83 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crown Choice Inn & Suites Lakeview & Waterpark 2.5*
Number of rooms: 50
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Also Known As:
Comfort Suites - Mackinaw City Hotel Mackinaw City
Mackinaw City Comfort Suites
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