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Waterfront Inn - Mackinaw City

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Waterfront Inn - Mackinaw City
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The customer service and this place is absolutely terrible the lady argued with my fiancé and I because she said we canceled our room and we never did she then stated we can find another hotel and she would not charge us a cancellation fee well so we found another hotel after arguing with her for 20 minutes about us... More 

Helpful?
Thank Preston T
Norton Shores, Michigan
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were very outdated, rips in bedding and our Tv and phone did not work. They advertise free wifi but you have to be in the business office to get it!! There was not continental breakfast, I guess you could have gotten it next door at their sister hotel but we didn't realize that until we checked out. View... More 

Helpful?
Thank cruise-n-cat
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My family came up for 2 days at this hotel, first night they over charged us and refused to make it right. The next day we told the office and the cleaning staff NOT TO GO INTO OUR ROOM, AS WE DIDN'T HAVE ANY DO NOT DISTURB SIGN TO HANG. WHEN WE ASKED FOR A SIGN THEY SAID THEY WERE... More 

Helpful?
2 Thank rrrrrrrryyyyyy

Travelers are raving about these Mackinaw City hotels

Southern Illinois
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 19, 2016

What a dump, sewer, and overall rat den! Nice location, but the place needs to be bulldozed. The staff was not friendly nor helpful, but made up for it by being rude. We believe our credit card was hacked by these people. Warning stay at your on risk. I would sleep in my car before staying in the place again.

Helpful?
1 Thank Farkarewe_Tribe
Ashburn, Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 14, 2016

We arrived expecting a lovely waterfront hotel and instead found a filthy room with bugs, no parking, and no WI-FI. The website promises free breakfast, free WI-FI and a water park. The water park is a small pool(picture a large bathtub), the breakfast is only if you book through Expedia(you get a roll and coffee), and there is no WI-FI... More 

Helpful?
1 Thank maryhomer14
West Hartford, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 14, 2016

There is no free breakfast! We were told that you only got free breakfast if you booked through Expedia. There is no wi fi! Room was dirty. Other guests threw trash all over the beach and on our balcony. (See pictures).

Helpful?
1 Thank mjfontanella
O'Fallon, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2016

The following things did not work in room 459: phone, television, Wi Fi, air conditioning. A refrigerator was sitting on a green plastic lawn chair. We were supposed to have breakfast provided. There was coffee in the lobby and a microwave. , no breakfast. The lobby had a very musty smell. Our room was dirty. Neither my husband nor I... More 

Helpful?
1 Thank _rayandsue2001
Grandville, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 11, 2016

Very disappointed with our stay here. The only highlight was the free waterpark access (at a hotel 2 doors down) that came with booking through the Mackinaw City Chamber of Commerce site. Room was very rundown, shower had missing tiles. Wifi did not work at all. Breakfast was not "free" as advertised, but rather a "buy one get one free"... More 

Helpful?
1 Thank Laura B
Roseville, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 5, 2016

My family stayed at this location about 5 years ago and love it! For the money it WAS a nice CLEAN place with a CLEAN beautiful waterfront view. NOW , I can’t tell you how disappointed I was the Waterfront Inn. The room had a very FOUL smell, Cobweb’s in the bathroom along the baseboard of the floor, Inside the... More 

Helpful?
1 Thank 127rockyr
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2016 via mobile

We stayed 2 days here. It was a nice hotel. The staff was very helpful. We loved having a balcony facing the water. This is not a 5 star hotel but for the price it was awesome! We had free access to any of the water parks around! The pool and hot tub were really nice!

Helpful?
Thank conniejackson14
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36 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service

Additional Information about Waterfront Inn - Mackinaw City

Address: 1009 S Huron Ave, P.O. Box 302, Mackinaw City, MI 49701-9797
Location: United States > Michigan > Cheboygan County > Mackinaw City
Price Range: $67 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Waterfront Inn - Mackinaw City 2*
Number of rooms: 88
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Also Known As:
Waterfront Inn - Mackinaw City Hotel Mackinaw City
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