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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 12 hotels in Mackinac Island
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to America’s Summer Place. Every year since 1887, Grand Hotel has welcomed guests and families to Mackinac Island, where cars are not allowed and bikes and horse drawn carriages are the favored modes of transportation. As Travel + Leisure’s 500 World’s Best Hotels and Conde Nast Traveler's Top 5 Midwest Resorts in 2012, Grand Hotel offers outstanding accommodations where no two guest rooms are alike. Enjoy spectacular views of the Straits of Mackinac in a rocking chair on the world’s largest porch,complimentary children's programs, The Jewel golf course, swimming, tennis, lawn games, gardens, bicycling, carriage tours, shopping, Sadie's Ice Cream Parlor, and an experience you will never forget.
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Room & Suite (689)689
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Hiking
Tennis court
Patio
Tennis court offsite
Kids club
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot bath
Full body massage
Hand massage
Makeup services
Manicure
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English
Location
Full view
86Good for walkers
Grade: 86 out of 100
49Restaurantswithin 0.75 miles
26Attractionswithin 0.75 miles
Contact
286 Grand Avenue P.O. Box 286, Mackinac Island, MI 49757
Getting there
Rental CarsSee all Mackinac Island rental cars
3,936Reviews118Q+A100Room tips
Reviews
Traveler rating
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- 134
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Popular mentions
For the cost of this hotel, it was below average of chain hotels I stay in while traveling. Nothing was special or wonderful during our stay. Will not return. The hotel needs to remember its roots of excellence. It has to make people feel special not just average.
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
John K wrote a review Sep 22
Farmington Hills, Michigan, United States125 contributions53 helpful votes
It's always treat to stay at the Grand Hotel! We loved our room, the food and the service. Although we stayed only for one night, my kids and I agreed: Dinner and breakfast were two of the best meals of our lives! When you're on Mackinac Island, stay at the Grand.
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Date of stay: September 2020
Rooms
Cleanliness
Service
Helpful
Responded yesterday
Dear John, A top-notch dining experience is often the most memorable part of any trip, and we're glad that this was the case for you and your family! We're also delighted that you enjoyed our friendly service and comfortable accommodations, and we can't wait to see you again at Grand Hotel.
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+1
We loved the island and the hotel had a lot of positives. Maybe some of the shortcomings are COVID related. Maybe not. Check in was horrendous. Long line and only two clerks. Took us 30 mins to get to front of line. Our room...what can you say except OMG. Bright green floral and outdated. You can tell at one time about 30 years ago, it was nice. But it sadly needs updating. The view was amazing. But the noise level was off the charts our entire stay. We called three times to complain but nothing ever changed. It was difficult to get any rest. We were constantly frustrated. There was NO HOUSEKEEPING and we were there for 6 nights. They claim this was COVID related. But come on. No amenities in the room. Refrigerator was old and dirty and moldy. Would not use. No robes or slippers. Plenty of storage though. The loudness of the doors slamming, guests tromping overhead, conversations, etc were just too much to overcome. Management did not address it. The highlight was the food. We had great meals in the dining room. Service a little lacking (the staff preferred to set tables for the next day rather than focus on guests dining.) But they were nice and friendly. Dessert menu never changed. After dinner coffee was great! We dined at the Woods and the Jockey Club. Both good meals but the Woods was more trouble than it was worth. We were seated 45 mins AFTER our reservation time! We really enjoyed everything about the Jockey Club. Mask wearing was enforced pretty good. Lots of hand sanitizers around. But the age of the property makes it always seem a little dirty. Again time for some major updates! Would we return? Probably not. Six days was probably too much. …
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Responded yesterday
Thank you for reaching out. We are happy you decided to spend your special times with us. Our apologies for any delay in check-in and we appreciate you being patient with our team. Despite enjoying some areas of the room, we will note your comments and seek to address any issues. We will pass your dining experience on to our team and we hope to have you back in the future for a better stay.
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The Grand Hotel is a living historical hotel. We felt like we were sent back in time to the 1800s. The food and service were superb ! We felt like we were living the Somewhere In Time Movie that was filmed on the property. We highly recommend staying here.
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Date of stay: September 2020
Service
Sleep Quality
Helpful
Responded yesterday
Dear Barbara, Wow! What a fantastic review you've given us! We're so happy that you decided to step back in time with us at Grand Hotel, and it thrills us that our charming accommodations impressed you. We are also delighted that you loved our delectable cuisine and hospitality. Your recommendation is truly an honor to have earned, and we trust we will see you again when you return to Mackinac Island!
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Truly enjoyed our stay, the food was amazing and the wait staff was unbelievable! We also loved the room. Bright & Cheery and I loved how it seemed to be decorated to to keep the hotel quaint and like nothing else.
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Date of stay: September 2020
Value
Service
Sleep Quality
Helpful
Responded yesterday
From our friendly service to our tasty food, we're ecstatic that you had a grand stay at Grand Hotel. We're also pleased you loved the decor, and we can't wait to impress you again the next time you visit our island.
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PRICE RANGE
$648 - $1,145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel mackinaw island michigan, grand hotel mackinac island michigan, grand hotel island mackinaw, grand mackinac island
LOCATION
United StatesMichiganUpper PeninsulaMackinac CountyMackinac Island
NUMBER OF ROOMS
393
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Claim Your Listing Frequently Asked Questions about Grand Hotel
Which popular attractions are close to Grand Hotel?
Nearby attractions include Forge a Memory (0.3 miles), Mackinac Island State Park (0.6 miles), and St Anne's Catholic Church (0.6 miles).
What are some of the property amenities at Grand Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Grand Hotel?
Conveniently located restaurants include JoAnn's Fudge, Chuck Wagon of Mackinac, and Murray Hotel Fudge Co..
Are there opportunities to exercise at Grand Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Grand Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Mackinac Island.
Are any cleaning services offered at Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Hotel?
Many travelers enjoy visiting Fort Holmes (0.7 miles), Biddle House (0.4 miles), and Trinity Church (0.4 miles).
Does Grand Hotel have any great views?
Yes, guests often enjoy the harbor view available here.