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BEST WESTERN Lakewinds

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683 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Peoria, IL
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very good for families. Clean and well managed. Indoor hallways. If you don't want to carry your luggage upstairs, ask for a room on the first floor. No elevator. Many rooms have a window looking onto a hallway rather than outside. Very good breakfast with four waffle irons, scrambled eggs, biscuits, sausage patties, cold cereals, juice, etc. located on the... More 

Helpful?
Thank MarthaIllinois
Fenton, Michigan
Level Contributor
104 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Best Western is a decent hotel with a good location only a couple miles from the beach. All of the staff was very polite and I have zero complaints about my stay. I give this a 4/5 because it was a little pricey but it's about on par with other hotels in the area. The beds were decent and... More 

Helpful?
Thank bigbird94
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed on the 2nd floor. There was not an elevator, despite the hotel actually having 3 floors. Also the AC in the hallway was not working and the AC in our room did not work properly either. The weather was very hot and humid. The pillows were like miniature pillows, not full sized ones. It was very overpriced for... More 

Helpful?
Thank Mandy G
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Mandy G, Thank you for providing feedback on your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we were not able to do that for you. We will use the feedback you gave us... More 

Alma
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had a triathlon in Ludington and stayed one night at the Best Western Lakewinds. The room was comfortable, clean and relatively quiet. Service was very good; they were kind enough to allow late check-out so we'd have time to shower and pack after the race. We didn't spend much time on the hotel property and it... More 

Helpful?
2 Thank Bethany P
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Bethany P, Thank you for leaving feedback on your recent stay with us. I am pleased to hear we were able to accommodate your request for late check out. Thank you for your stay and we hope to welcome you back in the near future. Warm Regards, Sarah Underwood Assistant Property Manager More 

Lafayette, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff is very professional, hotel is clean, rooms great. I stayed 4 nights, breakfast is really good. Nice hot breakfast. The location is great. Easy to get into. Plenty of handicapped parking. the hotel is clean, updated, smells good. I enjoy staying at this hotel.

Review collected in partnership with Best Western

Helpful?
1 Thank Carrie W
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear Carrie W, Thank you for leaving such a great review! We are thrilled to hear that you enjoyed our many amenities. Your comments towards our staff and property are greatly appreciated and we look forward to welcoming you back next time you are in Ludington. Kind Regards, Sarah Underwood Assistant Property Manager More 

North Carolina
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, how is it even legal to have a three story hotel with no elevator in 2016? Seriously? This information should be in large print when you book with them. I have a disable daughter, and we were put on the second floor. When we figured out there was no elevator, the front desk could not accommodate our booked... More 

Helpful?
Thank shwebs
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear shwebs, Thank you for providing feedback about your stay with us. When our hotel was first build, we were a single story motel that didn't require an elevator. We are hoping to have one in place by next year. We do have all of our handicap rooms on the ground floor for that main reason also. I am very... More 

Milwaukee, Wisconsin, USA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was in great location for our trip up the western Michigan lake shore on our way to Mackinac Island. The hotel was very clean and offered a great breakfast with a good selection of food items. The staff kept the area well stocked and very clean. The hotel was located close to the Ludington city beach and only 30... More 

Review collected in partnership with Best Western

Helpful?
1 Thank F4863UZroberth
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear F4863UZroberth, Thank you for leaving such a great review! We are thrilled to hear that you enjoyed our amenities. Our breakfast ladies are amazing and work very hard at keeping all of our guests happy. Thank you again for your stay and we hope to welcome you back in the near future. Warm Regards, Sarah Underwood Assistant Property Manager More 

Alexandria, Virginia
2 reviews
1 of 5 stars Reviewed 1 week ago

First, the staff in the am and the corporate customer service were great! Having said that, we had a terrible experience. The two young women who checked us in were rude and dismissive. When we called them because the a/c didn't work and the bed dipped in the middle (so you roll towards the middle from either side) they said... More 

Helpful?
Thank eenn41
Hesperia, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice if a bit over priced but since it's a "resort - vaca" area I'm not too surprised. Upgraded to Jacuzzi room because they needed the room originally booked to us. Nice but we didn't use. Room clean, broken bath light quickly fixed. Staff friendly and helpful.

Review collected in partnership with Best Western

Helpful?
1 Thank X5427RNjulies
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear X5427RNjulies, Thank you for taking the time to leave feedback about your recent stay with us. We are thrilled to hear that you enjoyed your upgrade and our amenities. I'm glad to hear we were able get your light fixed quickly. Thank you again for your stay and we hope to welcome you back again in the near future.... More 

Livonia, Michigan, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Lakewinds for a couple's vacation and was really happy with the experience. We got upgraded to the apartment, which included a kitchen and bedroom. We didn't use the kitchen, other than the fridge but it was fully stocked. The rooms were clean and updated. Sleeping there was easy and it was quiet. The staff... More 

Helpful?
1 Thank James P
Kati G, Manager at BEST WESTERN Lakewinds, responded to this review

Dear James P, Thank you for such a great review! We are pleased to hear that you enjoyed your upgrade and our amenities. Your comments towards our staff and property are greatly appreciated! Thank you again and we look forward to welcoming you back in the near future. Warm Regards, Sarah Underwood Assistant Property Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
The Best Western Lakewinds is the perfect place to relax and enjoy your stay. Close to beaches and great restaurants as well as downtown shopping. We offer several room types, one of them is sure to fit your needs. We have a family suite with two queen beds and a separate room with a king bed, great for the whole family. Or a whirlpool suite with a hot tub and fireplace perfect for two. Let the kids enjoy our playground area that is also a picnic area with a grill. We will start your day with a wonderful hot breakfast, Belgian waffles, sausage gravy and biscuits and much more, all compliments of the hotel. ... more   less 

Additional Information about BEST WESTERN Lakewinds

Address: 5005 W US Highway 10, Ludington, MI 49431-8692 (Formerly Best Western Splash Park Inn)
Location: United States > Michigan > Ludington
Price Range: $96 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Lakewinds 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Splash Park Hotel Ludington
Best Western Ludington
Ludington Best Western
Hotel Style:
#3 Romantic Hotel in Ludington
#4 Family Hotel in Ludington
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