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Embassy Suites by Hilton Detroit - Livonia/Novi

Booking.com$151*
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GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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216 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Start your review of Embassy Suites by Hilton Detroit - Livonia/Novi
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Reviewed 2 days ago NEWvia mobile

I arrived late and hungry. The restaurant was closing but Susan made sure I had a snack. Excellent customer service. I love coming here for business because staff like Susan makes you feel like family.

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Helpful?
Thank Jen B
Chicago, Illinois
HOTEL’S FAVORITE REVIEW
Reviewed March 20, 2017

This property is well maintained, newly renovated and conveniently located. The staff are extremely friendly and welcoming, providing excellent service. Thank you to Daniel for always smiling at the front desk and being efficient, Jerome for his pleasant greeting, Jill, Susan and Cheri for for their efficiency and conversation during the dinner hour at Ganders. The food is excellently prepared...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lynn K
About Hotel's Favorite Review
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Alexandria, Virginia
Reviewed 3 days ago NEW

Was stuck here on business over the weekend and got to know Susan and Jill at the Ganders Bar inside the Embassy Suites. Theysupplied all the cold lemon water needed after my jogs and made me feel welcome when away form home. In addition they recommended good food. Paige the room maid, supplied extra coffee and sugar every day when...

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Helpful?
Thank RakkerNoir
Algonquin, Illinois
Reviewed 4 days ago NEW

Love this hotel! I have been staying at this hotel for a number of years. Recently remodeled. Rooms are clean and spacious. Breakfast is excellent with lots of great variety. Jerome at the omelet bar is a great chef and great guy! Very friendly and always has a smile on his face! Shirley is also very friendly who works the...

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Helpful?
Thank dkaczar
Dolton, Illinois
Reviewed 1 week ago NEW

Whenever our youth bowling group travels we always try to secure group bookings with Embassy because the amenities included make the rate very reasonable in comparison to other popular hotel brand names.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dolton B
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, United States
Reviewed 1 week ago NEW

Excellent hotel, service and rooms. The hotel staff was very courteous, professional and helpful, Our young people enjoyed the accommodations, breakfast and pool. I would recommend this hotel in Canton, MI to anyone who is traveling for business or pleasure. our group thoroughly enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Darlene R
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, Illinois
Reviewed 1 week ago

Family trip to Michigan was awesome here at Embassy Suites. Staff and service was professional and pleasant. Affordable rooms, great restaurant abbr frying desk staff. The food in the restaurant was cooked to profession.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mrztjonz
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Chicago, Illinois
Reviewed 1 week ago

Thursday night - 4/13/17 Upon arrival into my room (219) between 11 am and 12 pm, there was a sewage smell seemingly coming from the bathroom. The patio door, the railings and a majority of the patio flooring was covered with bird poop. So gross! Additionally, there was a lot of debris on the patio flooring as well. Let's not...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Lorell J
Management response:

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make...

Westminster
Reviewed 1 week ago

Extremely pleased with my stay. Clean and comfortable and the staff was great! Would not hesitate to stay here again myself or recommend to a friend. Enjoyed the staff in the restaurant as well. Overall Ingive it a 10 out of 10!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Stan H
Management response:

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Patrick Palmer

Michigan
Reviewed 1 week ago

We live about 25 minutes from this Embassy Suites but decided to have a little staycation and meet some family here for a one night stay. In total we had 5 rooms booked for our group. We do this several times a year. I typically love everything about Embassy Suites - the rooms, the breakfast, the manager's reception, the pool...

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Helpful?
Thank sweetbean05
Management response:

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Evening Reception every night. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. The hotel is welcome to large meetings and events. Guests who book the hotel for a wedding reception can also receive a complimentary on-site wedding ceremony in the gorgeous atrium. Guests enjoy recreational activities at the hotel's 24-hrfitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Livonia/Novi

Address: 19525 Victor Pkwy, Livonia, MI, Livonia, MI 48152
Location: United States > Michigan > Livonia
Price Range: $138 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Detroit - Livonia/Novi 3*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, Cancelon, Cheap Tickets and getaroom.com so you can book your Embassy Suites by Hilton Detroit - Livonia/Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Livonia
Livonia Embassy Suites
Hotel Style:
#1 Green Hotel in Livonia
#5 Business Hotel in Livonia
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Detroit - Livonia/Novi staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Embassy Suites by Hilton Detroit - Livonia/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from the inside balcony rooms on weekends as they host weddings and events which can be noisy..”
RakkerNoir, 3 days ago | Read review
“For a Long Term Business Stay, my room were similar to a home away from home.”
940LindaT, Feb 13, 2017 | Read review
“Never had a bad room and have stayed here for about a year.”
gregslight, Feb 8, 2017 | Read review
“King bed was very comfortable.”
Derussell, Feb 1, 2017 | Read review
“Rooms on back side may be a little quieter”
Ja-Rn-7, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
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Prices are for 1 room, 2 adults
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