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Embassy Suites by Hilton Detroit - Livonia/Novi

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Embassy Suites by Hilton Detroit - Livonia\/Novi
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76 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Level Contributor
13 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed with 13 families for a soccer tournament. The staff was very friendly, however, the security guards walking on every floor felt a little uncomfortable. The rules that must be followed were a little extreme. You must have shoes on while walking around, you can not have alcohol in the open seating area, no outside food in the open... More 

Helpful?
Thank Lhaydanek
Plymouth
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel rooms looks like they are recently renovated. The place is clean. The suite had a king size bed in the bedroom and a sofa bed in the sitting room. The bed is comfortable. Plenty of chairs and desk space. there is microwave oven and refrigerator. The only thing I need to point out that the man who checked... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank SLabana
Cordova, Tennessee
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for one night while on business. Very clean, and updated. Room was clean. Breakfast was great. Love the atrium......very comfortable places to sit all over the hotel. Love the fact that there are 3 elevators along with a sky bridge to keep from having to walk around the entire hotel. TV was great with a great picture. Nice... More 

Helpful?
Thank John M
Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Staf was friendly and helpful, the locations was very close to the work location I was visiting. They offer a complimentery breakfast but my appetite waned as my shoes stuck to the floor in the breakfast area. I was willing to assume the first day that someone had spilled something before I arrived but it was sticky every day. I... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Julie W
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

Hello Julie W. What a terrible experience... Your stay was very disappointing and frustrating and for that, I'm very sorry. We are working with our chemical vendor and housekeeping staff to address and solve the issues you've described about the floors. We hate the idea of having upset a customer. When you return, you have my promised our floor will... More 

toronto canada
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We were at a hockey tourney with 13 year old boys and this hotel was just right. Good sized and clean rooms, a pool and very accommodating staff. Way out in the burbs so take the location into consideration. Good value for the price.

Helpful?
Thank John G
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

You are so kind to write this review! We loved hosting your team and truly appreciate your lovely remarks. The team here really enjoyed spending time with the group. Safe travels. Jamison More 

Phoenix, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Room had a bad A/C which kept the room hot in August. Several attempts to repair, but no offer to change room or credit. HOT Hot hot! Highway 275 was closed, so no good way to get to hotel....no one informed me. Housekeeping forgot to clean room or change towels one day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert U
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

I hate that your stay was unpleasant. As General Manager, it's my responsibility to ensure that you have a great experience. I am very sorry and would love to discuss your visit personally. We learn from and act on our guests' feedback every day here and yours is very important to me. 734-855-8880 My sincerest apologies, Jamison More 

Arlington Heights, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice spacious 2-room suites, reasonably priced, beautiful open interior/atrium of building, convenient location. Take advantage of complimentary full breakfast buffet including omelets made-to-order, and afternoon manager's reception (free alcohol and snacks - chips, nacho cheese, nuts). Plenty of parking. Very enjoyable stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Andrij N
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

Dear Andrij N, We appreciate your comments and are glad to hear you had a great stay. Thanks for staying with us. Please come see us again and thank you so much! Jamison More 

Mumbai (Bombay), India
Level Contributor
136 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I had been here just for one night., I think it's a very good hotel, not too far from airport, big suites, with all required amenities..good breakfast..clean rooms, Reasonable prices..perfect for business travellers .. Lifts are bit slow..Nothing to complain about..

Helpful?
Thank mukeshshah_fine
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

We cannot thank you enough for your kind review and helpful advice. As a tripadvisor contributor, your terrific feedback means even more to us and the traveling community. Thank you for your praise and we can't wait to see you on your next visit! Jamison More 

Fort Myers, Florida
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three days in June. The room was clean and comfortable with plenty of room. Area to microwave. Quiet and good bed. There is a nice breakfast each morning. Good selections including fruit and omelet station.

Helpful?
Thank slsgo
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

We work very hard to deliver clean, spacious suites, friendly and efficient service, and the best breakfast and cocktail reception in the industry every day. Our cost of business is certainly higher than other hotels', but we retain more loyal guests and have lots more fun at work! We're grateful for your business and can't wait to serve you again!... More 

Westlake
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay as always. Cherri and Susan gave me great service at the bar. Gina at the front desk was wonderful. The food is good, the rooms are clean and nicely furnished. The new menu adds great choices and I enjoy the balconies, the exercise room and happy hour

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mary P
Jamison J, General Manager at Embassy Suites by Hilton Detroit - Livonia/Novi, responded to this review

Mary, thank you for the kind words. So glad to hear you like our new menu. Ganders is getting great reviews from our guests. Susan, Cheri and Gina are all rock stars! Thanks you for staying with us and I will make sure the great proper recognition. Jamison More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Evening Reception every night. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. The hotel is welcome to large meetings and events. Guests who book the hotel for a wedding reception can also receive a complimentary on-site wedding ceremony in the gorgeous atrium. Guests enjoy recreational activities at the hotel's 24-hrfitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Livonia/Novi

Address: 19525 Victor Pkwy, McAllen, TX, Livonia, MI 78501
Location: United States > Michigan > Livonia
Price Range: $125 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Detroit - Livonia/Novi 3*
Number of rooms: 239
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels, Expedia, Odigeo, Hotwire, Travelocity and Priceline so you can book your Embassy Suites by Hilton Detroit - Livonia/Novi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Detroit - Livonia/Novi Hotel Livonia
Embassy Suites Livonia
Livonia Embassy Suites
Hotel Style:
#1 Green Hotel in Livonia
#5 Business Hotel in Livonia
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