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Crowne Plaza Lansing West

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925 South Creyts Road, Lansing, MI 48917 (Formerly Sheraton)
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Crowne Plaza Lansing West
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206 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Lansing West
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Showing 205: English reviews
San Francisco, California, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed at the Crowne Plaza in our recent trip back to Michigan State. It would not have been our first choice, but it turned out to be a great place. First the room was spacious and very clean. The bed and the pillows were the most comfortable I have experienced in a long time in a hotel. And, if... More 

Helpful?
2 Thank Pamela T
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Pamela, Thank you for taking the time to share your experience and 5-star review! We are happy to hear that you chose our hotel for your visit to MSU and that you found everything to be wonderful. We're proud that you enjoyed all of our offerings, including the convenient location, beautifully redesigned guest rooms, comfortable beds, and attentive service!... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 31, 2014

This is the third go for this place; first a Sheraton, next Lexington and now Crowne Plaza. It is in an excellent location - right off the highway. Five minutes and you're downtown and in 10 you're on campus. None of the congestion, hassles or concerns associated with getting to and from a place in Lansing or East Lansing. I've... More 

Helpful?
1 Thank Margaret E
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Margaret, Thank you for taking the time to share your experience and 5-star review! We are pleased to hear that you enjoyed your stay with us and found our restaurant and bar, Bordeaux, to be remarkable! We are proud to have the same local owners (and many of the same long-term staff) for 33 years and counting! We chose... More 

Hamilton, Canada
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

This hotel is excellent - world class in every regard, without the world class prices. When booking our room, I had happened to just mention in passing, that our check in date was my birthday. (We were on a 12 day flying trip around Lake Michigan area, and I just reflected on the date to myself as I made our... More 

Helpful?
1 Thank PA32pilot
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and 5-star review! It makes us very proud to hear your compliments about the attentive and personalized service received during your stay. We strive to create an exceptional experience for each and every one of our guests, so it is wonderful to hear that it is noticed.... More 

Munising, Michigan
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 26, 2014

We recently stayed three nights at this hotel and we're wonderfully pleased! The staff at all levels went out of their way to make you feel welcome and the upgrade for the rooms have made them quite nice. Bathrooms are a little small in the rooms but overall, there is a nice feeling of roominess. Loved the infused water near... More 

Helpful?
1 Thank Sandy and Mark E
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Sandy & Mark, Thank you so much for taking the time to share your experience! It is great to hear that you enjoyed everything during your stay with us, including the fruit-infused water at our new Wellness Station! I have shared your kind words with our team and we look forward to your next visit! In the spirit of... More 

Holly, Michigan
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 10, 2014 via mobile

i stayed at Crown Plaza for a conference. I arrived early in the morning (6:45am) and they let me check in and get settled. The conference rooms are at a good temperature; lots of room for breakouts. The little things that stand out are the milk and cookies they bring to you in the evening! Such a nice touch, and... More 

Helpful?
1 Thank Susan A
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Susan, Thank you for taking the time to share your experience and 5-star review! We're pleased that you enjoyed your stay with us during your conference! It is also wonderful to hear that you appreciated the beautifully redesigned guest rooms, plush bedding, and the special nightly cookie & milk delivery. We look forward to having you as our guest... More 

Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

I was here for a conference. Arrived about 2pm and my room was ready, even though check in was at 3pm. So I had a chance to get into my room early. Room was clean, sheets were comfortable, and bed was AWESOME! Hotel was right off highway. Food was a bit pricey, but delicious. Staff was excellent. If i am... More 

Helpful?
1 Thank OhioFreqtravlr
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and great review! We are happy to hear that you enjoyed your stay with us, including the plush beds and delicious dining. Our culinary team takes pride in creating wonderful made-from-scratch dishes, using local ingredients as much as possible, so it is great to hear that it... More 

Harbor Springs, Michigan
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 5, 2014

This is the former Lexington Hotel. it has been remodeled and rebranded. This is a good choice in a town that has very limited choices. The rooms have been remodeled and everything is new. There is a sense that the extra space in the room does not somehow fit the furniture as there is wasted "open" space, but the room... More 

Helpful?
1 Thank skifree57
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and great review! We're happy to hear that you enjoyed your stay with us after our beautiful renovations. We are proud to have the same local owners (and many of the same long-term staff) for 33 years and counting! We're glad that you were able to experience... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 5, 2014 via mobile

The renovations are great and make it feel like a new hotel. The small lounge is gone and replaced by a better one in what used to be the entrance to the restaurant. The menu is more than your standard bar food. The breakfast buffet was only worth it because it included unlimited coffee and juice in the price. The... More 

Helpful?
1 Thank Paul S
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Paul, Thank you for taking the time to share your experience and great review! We are happy to hear that you enjoyed your stay with us after the beautiful renovations! We're also glad you were able to visit our full-service restaurant and bar, Bordeaux, which features many made-from-scratch items. We've upgraded the breakfast buffet to include more variety and... More 

Chicago, Illinois
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 28, 2014

The Crowne Plaza Lansing is a very nice hotel - probably the nicest hotel in the general Lansing area (an area that really lacks higher end, business options). The place has changed names (and presumably owners) several times over the years. It was a Sheraton for years then renamed the Lexington until last year and now is a Crowne Plaza.... More 

Helpful?
1 Thank whisox
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience with us. We are proud to have the same local owners, management (and many of the same long-term staff) who opened our hotel 32 years ago! We listened to feedback from our guests and chose to shift brand flags, along with investing in beautiful & expansive renovation... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 23, 2014 via mobile

I Spent four days on business and the hotel was a perfect respite from work. The restaurant had good food that was reasonably priced. Pool and fitness center were open 24/7. If you are going to the capital region, stay here!

Helpful?
Thank Alan B
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Alan, Thank you for taking the time to share your review and kind words! It means so much to our team that we were able to provide an exceptional experience for you during your business travels. We look forward to having you as our guest again the next time you are in the Lansing area! In the spirit of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Welcome to Michigan's capital city and home of Michigan State University! The Crowne Plaza Lansing West is ideally located minutes from the Capitol building and all points of business and pleasure in Greater Lansing. Conveniently situated just off of I-496, we offer plenty of complimentary parking surrounding the hotel. Earn IHG Rewards Club points as you relax in one of 212 beautifully renovated guest rooms. Explore made-from-scratch dining in our brand new restaurant, Bordeaux, and pair your meal with one of over 70 wine labels available in the Cork Room. Or, grab a seat at the bar crafted of Timeless Timber recovered from the Great Lakes and sip a Michigan micro-brew or creative cocktail. Enjoy the 24-hour fitness center, swimming pool and indoor sport court. Then unwind in the comfort of your room with nightly cookie & milk delivery, HDTV with HBO, and complimentary WiFi. Our Sleep Advantage program ensures a great night's sleep with plush bedding, aromatherapy, a designated Quiet Zone, and guaranteed wake-up calls. Doing business in Greater Lansing? The Crowne Plaza Lansing West features over 17,000 sq. ft. of flexible event space as well as a dedicated Crowne Meetings Director to take care of every detail. Escape the ordinary and travel for success with Crowne Plaza! ... more   less 

Additional Information about Crowne Plaza Lansing West

Address: 925 South Creyts Road, Lansing, MI 48917 (Formerly Sheraton)
Location: United States > Michigan > Ingham County > Lansing
Price Range: $149 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lansing West 3.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Lansing
Lexington Hotel Lansing
Lansing Sheraton
Hotel Style:
#1 Family Hotel in Lansing
#2 Business Hotel in Lansing
#3 Romantic Hotel in Lansing
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