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Crowne Plaza Lansing West

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Crowne Plaza Lansing West
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236 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Lansing West
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Showing 235: English reviews
Conklin, Michigan
Reviewed June 8, 2015 via mobile

We stayed for two nights during the Michigan Truck Driving Championship. The staff was very helpful and friendly even though we were with quite a rowdy group. Our room was very clean. The hotel catering did a fantastic job with the meal. The best part was the free milk and cookies Friday night.

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Helpful?
Thank LooksMrT
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and 5-star review! We are happy to hear that you enjoyed your stay with us and that the event was a success! We've loved working with the Michigan Trucking group throughout the years. I have shared your kind words about the meal and nightly cookie & milk...

Calgary, Canada
Reviewed June 5, 2015

My daughter & I had a lovely mothers day brunch with our husbands & grandchildren again as we usually go here if we are visiting our family in Lansing.I also used to like it before it was taken over & renovated with the new owners. The brunch is now held in very large rooms with many different & delicious food...

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Helpful?
1Thank Penny C
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Penny, Thank you for taking the time to share your experience and 4-star review! We are pleased to hear that you and your family had a wonderful time at this year's Mother's Day Celebration. We are also proud to clarify that we have the same local owners, management, and many of the same long-term staff who opened our property...

Benton Harbor, Michigan
Reviewed May 26, 2015 via mobile

I stayed at this hotel for 5 days for a business conference. The rooms were very clean and I can say that the bed was one of the best I've ever slept in in a hotel. The staff were all very friendly and helpful. The location is great- within a mile or 2 of many restaurants. I would suggest a...

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Helpful?
Thank Samantha A
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Samantha, Thank you for taking the time to share your experience and great review! We are happy to hear that you enjoyed everything during your 5-day stay and conference! It was wonderful to read your kind words about our staff, dining offerings, plush bedding, and convenient location. We look forward to having you as our guest again, whenever your...

Park City, Utah
Reviewed May 26, 2015

We stayed here at the same time as two Big 10 track and field teams. Hotel was quiet and kids were very respectful. Nice hotel bar, rooms were large and spotless. Hotel staff was very attentive, friendly and helpful.

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Helpful?
Thank Mooseol
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and great review! We are pleased to hear that you found your recent stay with us to be enjoyable and relaxing! The comfort of each of our guests is very important, so it was wonderful to hear that our designated Quiet Zones and other practices enabled you...

Philadelphia, Pennsylvania
Reviewed May 25, 2015

My husband and I were visiting the area for my daughter's Odyssey of the Mind Worlds Tournament and choose this hotel because it was close to Michigan State University. The staff was incredibly accomodating and friendly. We ate breakfast every morning in the restaurant Bordeaux, in the hotel, and our waiter Bill was the BEST!!! He went above and beyond...

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Helpful?
Thank jacquelinegioia
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Jacqueline, Thank you so much for taking the time to share your experience and 5-star review! We are happy to hear that you and your family found our location to be convenient for the tournament at MSU and enjoyed everything during your stay with us! We are very proud to have Bill as part of our amazing team and...

Orinda, California
Reviewed May 21, 2015

We were at the hotel for a family wedding. Everything was terrific. The staff was very accommodating, the food delicious and extremely comfortable rooms. All in all, we really enjoyed our stay and look forward to our next visit!

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Helpful?
Thank kan1955
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for taking the time to share your experience and 5-star review! It was wonderful to read the great feedback about your stay during the wedding this past weekend. I've shared your kind words about the service, dining, and accommodations with our entire team and we can't wait to see you again soon! In...

Sterling Hts, MI
Reviewed May 19, 2015

Great room, beds and pillow were exceptional. Pool and exercise room were great! Would have given this place the highest rating, but for the breakfast buffet. The scrambled eggs looked (and tasted) like the had been sitting there for hours - they were so dry and had a layer of burnt eggs holding then together like a brick. The meats...

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Helpful?
Thank Ineedavacanow
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and great review about the hotel! We are pleased to hear that you enjoyed a restful night of sleep and relaxed in our pool & activity center! We also extend our sincere apology that the breakfast offerings were not up to our high standards. It is apparent...

Meridian, Mississippi
Reviewed May 13, 2015

All services were impeccable. Stayed at the hotel and attended a conference. Ate the breakfast buffet each day, the food was good, fresh and had a good assortment of items. I will stay at this property again when I am in Lansing.

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Helpful?
Thank John M
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and 5-star review! We are so pleased to hear that you found your stay with us to be impeccable and were able to dine with us as well! We look forward to having you as our guest again, any time your travels bring you to the Lansing...

Lansing, Michigan
Reviewed May 12, 2015

We attended a wedding reception at the Crowne Plaza Lansing West and it was the BEST reception we have ever attended, and we have been to A LOT of receptions! Everything about this event was "off the charts." From the time we checked into the hotel, the meals at the restaurant, the amazing wedding reception, the beautiful breakfast the following...

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Helpful?
Thank foodie5906
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear valued guest, Thank you so much for taking the time to share your experience and 5-star review! It was heartwarming to read your kind words about your recent stay with us during the wedding reception. The bride & groom were stunning and very sweet, and we were honored to help create their special day! I've shared your review with...

Washington DC, District of Columbia
Reviewed May 7, 2015

Not only does this hotel have a friendly staff, but they will do everything they can to make your stay more comfortable. This hotel really does has the best service with a highly trained staff. They have a 24 hour concierge to help with any of your needs, an amazing bar and grill, and a top of the line health...

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Helpful?
Thank Zach2333
CrownePlazaLansing, Guest Relations Manager at Crowne Plaza Lansing West, responded to this review

Dear Zach, Thank you so much for taking the time to share your experience and 5-star review! It was wonderful to read all of your kind words about our guest service and offerings (especially coming from someone as well-traveled as yourself)! I have shared your review with our entire team and we look forward to serving you again, any time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Welcome to Michigan's capital city and home of Michigan State University! The Crowne Plaza Lansing West is ideally located minutes from the Capitol building and all points of business and pleasure in Greater Lansing. Conveniently situated just off of I-496, we offer plenty of complimentary parking surrounding the hotel. Earn IHG Rewards Club points as you relax in one of 212 beautifully renovated guest rooms. Explore made-from-scratch dining in our brand new restaurant, Bordeaux, and pair your meal with one of over 70 wine labels available in the Cork Room. Or, grab a seat at the bar crafted of Timeless Timber recovered from the Great Lakes and sip a Michigan micro-brew or creative cocktail. Enjoy the 24-hour fitness center, swimming pool and indoor sport court. Then unwind in the comfort of your room with nightly cookie & milk delivery, HDTV with HBO, and complimentary WiFi. Our Sleep Advantage program ensures a great night's sleep with plush bedding, aromatherapy, a designated Quiet Zone, and guaranteed wake-up calls. Doing business in Greater Lansing? The Crowne Plaza Lansing West features over 17,000 sq. ft. of flexible event space as well as a dedicated Crowne Meetings Director to take care of every detail. Escape the ordinary and travel for success with Crowne Plaza! ... more   less 

Additional Information about Crowne Plaza Lansing West

Address: 925 S Creyts Rd, Lansing, MI 48917-9222 (Formerly Sheraton)
Location: United States > Michigan > Ingham County > Lansing
Price Range: $141 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lansing West 3.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Lansing
Lexington Hotel Lansing
Lansing Sheraton
Hotel Style:
#1 Family Hotel in Lansing
#2 Business Hotel in Lansing
#3 Romantic Hotel in Lansing
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Questions & Answers

Questions? Get answers from Crowne Plaza Lansing West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't miss the fun in the pool area!”
 of 5 bubbles N45IGlaurab, Nov 7, 2016 | Read review
“Pick a room on the upper floor and ask for a room with a sunset view”
 of 5 bubbles hudsonm_12, Sep 2, 2016 | Read review
“Stay in room that are close to elevator”
 of 5 bubbles SimoBT, Jul 18, 2016 | Read review
“The "double beds" while extremely comfortable, are on the smaller size, I'd consider them a 'full' rather than a true double bed.”
 of 5 bubbles warmnup, Jul 18, 2016 | Read review
“quiet rooms high floors at end of hall”
 of 5 bubbles Raxtuk6, Jun 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question