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Quality Suites Hotel

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1 room 2 adults 0 children
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Quality Suites Hotel
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309 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Muskegon, Michigan
Reviewed August 23, 2016

Very clean and comfortable, but very dated hotel. Staff was fantastic! Unfortunately the air conditioner was VERY load with a clanking sound that went on all night. Now I did not call the front desk because it was late and everyone was tired, but I am sure they would have taken care of the problem if we had notified them....

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Helpful?
Thank Susan C
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Susan, Thank you for taking the time to complete the survey about your recent stay. I am thrilled to hear that you had such positive things to say about our staff. I will be sure to pass your comments along to them. I have also informed the maintenance staff about the issues you experienced during your stay so we...

Zeeland, Michigan
Reviewed August 21, 2016

Stayed here the night before our son shipped out for the Marines. Very nice suites & good breakfast. Quiet, but must say our bed was way too soft for us. Older hotel, but lobby area has been refurbished and was enjoyable. Nice sauna in the exercise room. Very close to freeway, so easy on/off. Lots of places to grab a...

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Helpful?
Thank Cinnilouwho
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Cinnilouwho, Thank you for taking time to complete the online survey regarding your stay at our hotel. I am glad that you were able to have an enjoyable night before your son departed for Military service. I can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests....

Reviewed August 14, 2016

I just love all of it there's nothing I can say went wrong. it's very clean and friendly and you and sleep good with no worries in the world... the food is great and fresh and all accoumidations was on point.

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Helpful?
Thank Jacquetta J
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Jacquetta, Thank you for taking time to complete the online survey regarding your stay at our hotel. Your feedback is very important to us , and we can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Aimee...

Orlando, Florida
Reviewed August 12, 2016 via mobile

All the rooms are suites which is really nice when staying for business. It's nice to have a living room, and a desk to work at. It makes you feel more at home than just in a hotel. The staff is very friendly and always helpful when asking for restaurant choices or things to see. They have a cook to...

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Thank Sabrina P
Reviewed August 6, 2016 via mobile

The staff is very friendly. Our room was clean. We had a 2 room suite with a kitchenette area. Everything was very clean. Well stocked for what we needed. We enjoyed the late afternoon social time. Very nice comp. We had a pet with us so they gave us a ground floor room next to outside doors and a gift...

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Helpful?
Thank Tammy C
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Tammy, Thank you so much for your great review of our property. I am glad to hear that you enjoyed the complimentary beer wine and cocktails that we include for every guest. We are also thrilled to learn that your enjoyed the extra touches we provide for our guests with pets. Looking forward to your next visit when you...

Niles, Michigan
Reviewed August 3, 2016 via mobile

Stayed for one night. Upgraded to the balcony room, only recommend for smokers as that is allowed on the balcony but not the room. No real view from balconies, just parking lots and other hotels, etc. and we are not smokers. Found a few lacking items related to housekeeping and maintenance in the room-cobwebs in corner of window, sloppy painting...

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Helpful?
Thank SunnyTrvlLvr
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking time to provide us with feedback about hotel. Your comments both positive and negative help us create a better experience for all of our guests. I am glad that you were able to take part in many of the amenities that we offer and we look forward to having you stay with us again. Sincerely,

tampa
Reviewed August 3, 2016

The very best place I was accommodated the past years. The staff is very friendly and helpful. Love the large suites. Felt like I was staying in an apartment instead of a hotel. Great place to spend a few days.The breakfast is extraordinary, cooked to order by a very friendly cook and served to the table, never had this before...

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Thank anduts
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you so much for providing such a great review of of our hotel. I am thrilled to hear that you enjoyed our breakfast so much and I will be sure to pass your comments on to the kitchen staff. Please come and see us again the next time you are in Lansing. Sincerely,

The Villages, Florida
Reviewed July 31, 2016

After a 7 night stay we can say that the Quality Suites Hotel exceeded our expectations. We originally chose this hotel because because the sleeping area was private from the adjoining sitting room. The week was filled with surprises. Home cooked breakfast by Chef Tom were individualized and after the 2nd day he knew the preferences of each guest. You...

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Thank Liz D
London, Canada
Reviewed July 25, 2016 via mobile

For the price of the room you get two free drinks in the evening with snacks. The suite was three rooms living room bed room and bathroom. Breakfast was not continental but a full meal. Cooked by a professional who knew how to do eggs bacon and sausage. I'll be stopping there again when in the area.

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Thank Len S
Reviewed July 20, 2016

Stayed here for a local wedding and thoroughly enjoyed it. The rooms were very clean and spacious and the hotel staff was extremely courteous. The free breakfast was excellent and very well prepared by Tom and his staff. The cocktail reception in the evening was an added bonus and the hotel store was well-stocked as well. We could not have...

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Helpful?
Thank Bradford C
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Location: United States > Michigan > Ingham County > Lansing
Price Range: $107 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There isn't a bad room but all rooms have an outdoor view”
 of 5 bubbles ChanceC_12, 6 days ago | Read review
“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
 of 5 bubbles bettyo780, Nov 16, 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
 of 5 bubbles HollyJ559, Sep 29, 2016 | Read review
“Most areas seem to be very quiet.”
 of 5 bubbles Cinnilouwho, Aug 21, 2016 | Read review
“Ask for first floor”
 of 5 bubbles anduts, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question