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Quality Suites Hotel

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Quality Suites Hotel
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283 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our recent stay at your location proved to be one to remember. From the time we arrived Friday evening to find our spacious accommodations for our family of five to the time we left Sunday morning, when Tom (the Chef) and his great staff wished us safe travels. Your staff made our family and the other twenty people in our... More 

Helpful?
Thank Cheri N
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Cheri, Thank you for your outstanding review of our hotel during your recent stay. I will be sure to share your feedback with the staff, especially Tom and the Kitchen crew and we hope to see you again on your next trip to Lansing! Sincerely, Aimee Wright More 

Kokomo, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We loved our room! Very spacious! Love seat could be pulled out into a bed, there was a sliding door that we could pull closed so our children could watch TV and is adults could visit on the other side. Scrumptious breakfast and hot! Gravy was a bit too peppery for our children but other wise the food was great... More 

Helpful?
Thank Rhoda M
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Rhonda, Thank you for the glowing review of our property. I am so thrilled to hear that you had such a great experience with everything from the rooms to the breakfast. I appreciate you taking the time to fill out the survey, and I will be sure to pass you comments along to our staff. More 

Northfield, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

We just got home from staying 3 days in Lansing at your hotel. It was a wonderful experience! Great suite, wonderful bed and warm staff. Chef Tom was so cheerful and fun and served a wonderful breakfast every day we were there. We also enjoyed the Happy Hour and brought visitors there one day. Would definitely stay there again when... More 

Helpful?
Thank alkaren2016
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Karen, Thank you so much for your outstanding review of our property. I am thrilled to hear that you had such a positive experience. I will be sure to pass your kind words on the staff and well as Tom in the kitchen. We look forward to your next stay in Lansing! More 

Westland, Michigan
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

This hotel is GREAT!! The rooms are very nice, the beds are very comfortable and the overall ambiance is perfect!! Plus the staff is so helpful and friendly. Next time I have to come to the area for business, I'll definitely be staying here!

Helpful?
Thank Amy B
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Amy, Thank you for taking time to complete the survey about your recent stay. It is experiences like your that show why we have been hotel of the year for two years in a row for all Quality Branded Hotels. I will be sure to pass your positive comments along to the staff, and we look forward to your... More 

Muskegon, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 23, 2016

Very clean and comfortable, but very dated hotel. Staff was fantastic! Unfortunately the air conditioner was VERY load with a clanking sound that went on all night. Now I did not call the front desk because it was late and everyone was tired, but I am sure they would have taken care of the problem if we had notified them.... More 

Helpful?
Thank Susan C
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Susan, Thank you for taking the time to complete the survey about your recent stay. I am thrilled to hear that you had such positive things to say about our staff. I will be sure to pass your comments along to them. I have also informed the maintenance staff about the issues you experienced during your stay so we... More 

Zeeland, Michigan
Level Contributor
331 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed August 21, 2016

Stayed here the night before our son shipped out for the Marines. Very nice suites & good breakfast. Quiet, but must say our bed was way too soft for us. Older hotel, but lobby area has been refurbished and was enjoyable. Nice sauna in the exercise room. Very close to freeway, so easy on/off. Lots of places to grab a... More 

Helpful?
Thank Cinnilouwho
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Cinnilouwho, Thank you for taking time to complete the online survey regarding your stay at our hotel. I am glad that you were able to have an enjoyable night before your son departed for Military service. I can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests.... More 

1 review
5 of 5 stars Reviewed August 14, 2016

I just love all of it there's nothing I can say went wrong. it's very clean and friendly and you and sleep good with no worries in the world... the food is great and fresh and all accoumidations was on point.

Helpful?
Thank Jacquetta J
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Jacquetta, Thank you for taking time to complete the online survey regarding your stay at our hotel. Your feedback is very important to us , and we can assure you that we will use this information to do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Aimee... More 

Orlando, Florida
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed August 12, 2016 via mobile

All the rooms are suites which is really nice when staying for business. It's nice to have a living room, and a desk to work at. It makes you feel more at home than just in a hotel. The staff is very friendly and always helpful when asking for restaurant choices or things to see. They have a cook to... More 

Helpful?
Thank Sabrina P
Level Contributor
5 reviews
4 of 5 stars Reviewed August 6, 2016 via mobile

The staff is very friendly. Our room was clean. We had a 2 room suite with a kitchenette area. Everything was very clean. Well stocked for what we needed. We enjoyed the late afternoon social time. Very nice comp. We had a pet with us so they gave us a ground floor room next to outside doors and a gift... More 

Helpful?
Thank Tammy C
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Tammy, Thank you so much for your great review of our property. I am glad to hear that you enjoyed the complimentary beer wine and cocktails that we include for every guest. We are also thrilled to learn that your enjoyed the extra touches we provide for our guests with pets. Looking forward to your next visit when you... More 

Niles, Michigan
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

Stayed for one night. Upgraded to the balcony room, only recommend for smokers as that is allowed on the balcony but not the room. No real view from balconies, just parking lots and other hotels, etc. and we are not smokers. Found a few lacking items related to housekeeping and maintenance in the room-cobwebs in corner of window, sloppy painting... More 

Helpful?
Thank SunnyTrvlLvr
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you for taking time to provide us with feedback about hotel. Your comments both positive and negative help us create a better experience for all of our guests. I am glad that you were able to take part in many of the amenities that we offer and we look forward to having you stay with us again. Sincerely, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Location: United States > Michigan > Ingham County > Lansing
Price Range: $102 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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