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Courtyard by Marriott Lansing

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2710 Lake Lansing Road, Lansing, MI 48912
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1 room 1 adult
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Courtyard by Marriott Lansing
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168 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW

We were headed to Lansing for an event and only needed a place to sleep for the night. We didn't plan on being in the hotel for any length of time to use the amenities. This hotel was a great choice. Everything was newly renovated! Staff was wonderful, great lobby area with beverages, food and coffee shop. The room was... More 

Helpful?
Thank allypeanut418
Nashville, Tennessee
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Lansing for Scouting Conference and stayed at the Courtyard for a week. The room was very comfortable and the staff was always very nice and helpful. It was nice to have the coffee shop on premises. Highly recommend!

Helpful?
Thank Stevepredfan
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Stevepredfan, Thank you writing a review about your experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Sincerely, Julie Traskos, General Manager More 

Arlington Heights, Illinois
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Lansing Courtyard several nights, while visiting family for a Christmas get together. Lovely hotel, coureous and friendly staff. A light breakfast setup was included since the restaurant staff had the week off. Very nice surprise.

Helpful?
Thank Cheryl S
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Cheryl S, Thank you so much for taking the time to write a review. I'm glad you enjoyed your stay and I hope you choose to stay with us again in the future! Sincerely, Julie Traskos, General Manager More 

Naugatuck, Connecticut
2 reviews
1 of 5 stars Reviewed December 23, 2015

There are plenty of great hotels in Lansing...and this isn't one of them. The TV works most of the time but seems to loose signal all the time forcing you to turn if off and then turn it back on...and pray it comes back. Very annoying during the world series, etc, Your room is clean, when it is made up.... More 

Helpful?
Thank Gregg R
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Gregg R, I'm so sorry for your poor experience at our hotel. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I appreciate you noting the kind service of our front desk associates. Again, on behalf of the staff and management - I offer our apologies. We... More 

Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

This is an older, redecorated property. The lobby area is very nice with a bistro restaurant and bar. The rooms are fairly large with modern furniture and amenities. Decor is funky but attractive. Food good at the bistro and there's a small market for beer/wine/pop, snacks, microwave dinners. Very typical of a courtyard which is a favorite brand of mine... More 

Helpful?
Thank Kara R
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Kara R, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Julie Traskos, General Manager More 

Las Vegas, Nevada
Level Contributor
302 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 526 helpful votes
5 of 5 stars Reviewed November 28, 2015

We stayed for one night a day after Thanksgiving and had a very nice stay. Hotel has been renovated and everything in a room was new, clean and in perfect order. I was a big fan of Marriott's red color, but new theme look nice and modern. I don't know what it is... comfort of the bed, new "peaceful" theme... More 

Helpful?
1 Thank USAtraveler365
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

USAtraveler365, Thank you so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again! Sincerely, Julie Traskos, General Manager More 

Cedar Rapids, Iowa
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 17, 2015

I am not sure why Marriott is slipping so bad. Courtyards are supposed to be geared to business travelers. I am Marriott Gold, (Hilton diamond, and Hyatt diamond) So, now at Marriott Courtyard we have no free breakfasts, no paper at the door, no free coffee. The room appears modular. The desk is not a business functional desk. Not enough... More 

Helpful?
Thank drgpoppy
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

drgpoppy, Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the area. Sincerely, Julie Traskos,... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed November 15, 2015

The hotel is very clean and the lounge area is designed with elegance and beauty in mind. The staff were a pleasure to meet, and Kathy in particular went out of her way to ensure we were comfortable. The hotel provides the royal treatment and we would definitely stay here again!

Helpful?
Thank Sean T
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Sean T, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Julie Traskos, General Manager More 

2 reviews
5 of 5 stars Reviewed November 13, 2015

I have booked this hotel several times over the past few years for the Board of Directors of a non-profit group. The rooms are nice, clean and now newly renovated. The staff is always friendly and accommodating. I would highly recommend staying here.

Helpful?
Thank Tom Q
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Tom Q, Thank you very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again! Sincerely, Julie Traskos, General Manager More 

chicago, il
1 review
5 of 5 stars Reviewed October 29, 2015

Kathy Smith and Alesha provided excellent service. The rooms are large and comfortable. The workout facility met my needs. I was able to order a healthy breakfast after my workout. I highly recommend this hotel.

Helpful?
Thank Sydney J
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Sydney J, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Julie Traskos, General Manager More 

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