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Staybridge Suites Grand Rapids/Kentwood

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Staybridge Suites Grand Rapids\/Kentwood
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Ann Arbor, Michigan
Level Contributor
7 reviews
6 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

Room was clean and staff were friendly. Bathroom needs more light. Ac did not cool the room at all after running all night long making for a hot night. The gym is really bad- 1 old elliptical with a broken arm. crammed in a corner behind a universal weight machine and two treadmills.

Helpful?
Thank Betsy N
Bexley, United Kingdom
Level Contributor
126 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed August 21, 2016

We stayed here for a night while driving across the state and were pleasantly surprised at what I'd assumed were just suites aimed at people staying on business. The two room suite was great - really spacious with a kitchenette area (which we didn't use). The beds were comfortable and it was nice to put the kids to bed in... More 

Helpful?
Thank BexleyStuart
GuestServices616, General Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

BexleyStuart, We are SO happy to hear that you enjoyed your stay! Please, if you are ever in the area again, pay us a visit! We would love to see you! -Staybridge More 

1 review
5 of 5 stars Reviewed August 10, 2016 via mobile

This hotel is awesome! The staff is very friendly. We had a two bedroom suite. Plenty of room for 5. The kitchenette was great as well with a full size fridge and stove. We stayed 6 nights. My daughter and friend were at a basketball camp all week and the rest of us lounged around the beautiful outdoor pool. The... More 

Helpful?
Thank Brian P
GuestServices616, General Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Brian, What kind words! We so appreciate everything you said and are very happy that you enjoyed your stay! It's great to hear that you'll be back, we look forward to seeing you again! More 

Akron, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2016

Had a 3 night stay with a first floor room located near the elevator. Usually a noisy location but the noise wasn't coming from the hall but from the floor above. If you are a light sleeper you won't be happy. Check in went smoothly and breakfast was fine, no issues with staff. The wireless signal dropped constantly - ended... More 

Helpful?
Thank abjphoto
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your sincere review, abjphoto! We appreciate the feedback, and are looking into the issues experienced during your stay. Customer service is out number one goal, and rest assured we will work to correct these issues. We hope you will give us another chance in the future and look forward to welcoming you back. Sincerely, Staybridge Suites Staff More 

Detroit, Michigan
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 1, 2016

We booked a two bedroom, two bath suite for a family trip to Grand Rapids. This hotel was better than I expected based on some of the reviews. I'm particular and do an inspection as soon as I arrive anywhere and will not stay somewhere that isn't very clean and nice. Check in was fast, no problem. Front desk staff... More 

Helpful?
Thank debntodd
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your kind review, debntodd! We are thrilled to hear about your experience at our hotel! Our staff works hard to provide the best customer experience and take great pride when guests recognize their work. We appreciate the honest review as well, as we can learn from it and improve our service.We look forward to welcoming you and... More 

Rockford, Michigan
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 14, 2016

I stay regularly at this property and it never disappoints. The staff is always warm and friendly, and the rooms are very clean and nice. i appreciate the nice touches like the kitchen, with dishes and a dishwasher. It is always so pleasant and quiet there. I would highly recommend this hotel, especially for corporate travelers.

Helpful?
Thank SpartyOn0808
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your review, SpartyOn0808! We appreciate the continued business and are thrilled to hear we keep bringing you back! Our staff works hard and reviews like this are what really motivates us. We hope to continue to see your business in the future, and look forward to welcoming you back. Sincerely, Staybridge Suites Staff More 

Los Angeles, California
Level Contributor
4 reviews
5 of 5 stars Reviewed April 14, 2016

Located close enough to all the fuss and commotion of 28th street, yet quiet and secluded. Loved the staff, they were friendly and were genuinely caring. I got a full kitchenette, with stove top and full sized fridge. I got a real home like feel from the minute I entered the hotel. A must stay for anyone looking to stay... More 

Helpful?
Thank gonzo2408
GuestServices616, Front Office Manager at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your candid review, gonzo2408! Our number one goal is customer satisfaction and our staff takes great pride in knowing our guests were happy with their stay. We are thrilled to hear you enjoyed your stay with us and look forward to welcoming you back on your future visits to Grand Rapids. Sincerely, Staybridge Suites Staff More 

Grand Blanc, Michigan
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 28, 2016

We enjoy staying at Staybridges and this property does not disappoint. This trip, we decided to reserve a whirlpool room. The room was much smaller than anticipated, but adequate. If we were there for more than one night, it would have been crowded. The whirlpool tub was great - filled quickly, stayed hot, and was a comfortable bath. Our room... More 

Helpful?
Thank travelingbens
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your sincere review, travelingbens! We are thrilled to hear of your satisfaction not only with the room but with the staff as well. Customer satisfaction is our number one goal and our staff takes great pride in achieving that goal. I will pass along all the kind compliments to our staff. We look forward to welcoming you... More 

Kuala Lumpur, Malaysia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 24, 2016

Due to budget issue. still choosing Staybridge for business trip. Well, a few improvements I notice as compare to my last trip on Dec-2014. New washing machines and dryers, hotel staff is helpful. I don't have anything missing in the room this time. Only thing I not really comfortable with is when the next room close the door, I can... More 

Helpful?
Thank Hooi_Min
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you for your response of our hotel Hooi_Min! We appreciate the candid feedback. While we are happy to hear that your experience this time was a more positive one, we are still concerned that you experienced some issues with this stay. Rest assured, we are working hard and diligently to insure that we give ever guest the best possible... More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed February 27, 2016

This hotel is a hidden gem. I travel quite often for my job. The bottom line is this hotel is very nice. Very friendly faces and great customer service. My room was clean, spacious, and very comfortable. Although the hotel was very busy it was also very quiet. Loved the complimentary dinner and breakfast. I would highly recommend this place... More 

Helpful?
Thank Lindsay B
GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/Kentwood, responded to this review

Thank you so much for your review of our hotel, Lindsay B! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back in the future. Sincerely, Staybridge Suites Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Michigan's West Coast! The Staybridge Suites Grand Rapids Airport hotel is only 3 miles from the Gerald R Ford International Airport! We are walking distance to dining, shopping at Woodland Mall & Centerpointe Mall, and entertainment at Celebration Cinema. This Grand Rapids hotel is only 10 minutes from downtown, where you'll find Van Andel Arena and Devos Place convention center. Our hotel is located near the ever beautiful Frederik Meijer Gardens. Staybridge guests enjoy a choice of three suite types: King Studio Suites, King One bedroom Suites, and we also have our 2 bedroom/2 bath Suites. All suites feature fully appointed kitchens, a full-sized refrigerator, microwave, coffee maker, dishes, and dishwasher. A complimentary daily hot breakfast buffet that features freshly-made golden malted waffles. We also provide a complimentary evening Sundowner reception Monday-Wednesday, which includes different dinners with many of our other guests. Corporate travelers may also enjoy separate living and work areas complete with Free Wireless Internet, direct dial phone numbers, and voice mail. Get Comfortable at Staybridge Suites Grand Rapids Airport hotel. ... more   less 

Additional Information about Staybridge Suites Grand Rapids/Kentwood

Address: 3000 Lake Eastbrook Blvd SE, Kentwood, MI 49512-1854
Location: United States > Michigan > Kent County > Kentwood
Price Range: $120 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Grand Rapids/Kentwood 3*
Number of rooms: 94
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Also Known As:
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids
Staybridge Suites Kentwood
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